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VW To Buy Back Cars And Learns Cost Of Lying

Beyond Philosophy

This shows to me how lying can be endemic throughout an industry, and it starts at the top. Back in 2005 we researched which emotions drive value ($$$) and which ones destroy it. Carmakers can keep lying to boost their performance numbers, but it’s on the sales lot where the rubber meets the road. The dealer thinks, “Hey!

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VW To Buy Back Cars And Learns Cost Of Lying

Beyond Philosophy

This shows to me how lying can be endemic throughout an industry, and it starts at the top. Back in 2005 we researched which emotions drive value ($$$) and which ones destroy it. Carmakers can keep lying to boost their performance numbers, but it’s on the sales lot where the rubber meets the road. The dealer thinks, “Hey!

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Guest Post: How Good Customer Service is Defined by 4 Different Generations

ShepHyken

It really depends on the industry and scope of work your business does, but most companies deal with clients from four major generational groups: Matures, Baby Boomers, Generation or Gen X, and Millennials. Gen Z- born from 2005 to present. The Four Generations of Clients. Matures- born before 1945. Gen X- born between 1965 and 1981.

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Guest Post: How Good Customer Service is Defined by 4 Different Generations

ShepHyken

It really depends on the industry and scope of work your business does, but most companies deal with clients from four major generational groups: Matures, Baby Boomers, Generation or Gen X, and Millennials. Gen Z- born from 2005 to present. The Four Generations of Clients. Matures- born before 1945. Gen X- born between 1965 and 1981.

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The Best Natural Language Processing (NLP) Solutions Providers

CSM Magazine

Exceed AI is an NLP and virtual assistant provider that offers edge-cutting solutions to sales and marketing teams. What makes it vital is how its virtual sales assistant software utilizes conversational AI to ensure that each lead is followed up with and nurtured. It’s a US-based company that was founded in 2005.

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The #CX Perception Gap

CX Journey

The good news is, more and more company leaders are starting to get that they need to focus on the customer experience; the bad news is, many – most – are still struggling with the concept , choosing instead to focus on sales, metrics, and maximizing shareholder value. Remember that this was 2005. No argument there.

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How the Grinch stole CSAT During the Holiday Rush

Nicereply

US consumers spent three trillion US dollars in the retail industry over the 2013 holiday season, and online retail sales are predicted to rise 21% higher in 2018 compared to 2017. in 2005 to a high of 77.0 In between 2005 and 2017, CSI fluctuated between these two points. More pressure to perform. Benchmark metrics.