Customer Experience Is Like Maintenance on Your Car
ShepHyken
APRIL 23, 2024
He purchased an expensive new car just eight months ago. but when it comes to taking care of the customer, they fail. This made me think further about how cars are maintained, and it’s not much different from how you would want to run your business. I was talking to a friend the other day. At some point, you need to replace them.
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