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Customer Research Uncovered: Navigating the Path to Consumer Clarity

Beyond Philosophy

Listen to the podcast: Customer research is an essential part of managing their experiences to foster customer loyalty. However, many firms look at customer research as a one-and-done project. Then, I get to tell them that their research is out of date, and they need to update it. My guess is they don’t want to invest the time.

Surveys 195
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Guest Blog: The Rise of Chatbots in Customer Experience

ShepHyken

When used correctly, chatbots have the power to enhance marketing, sales, customer retention and more. In the age of customer experience, chatbots could be a powerful new way for businesses to differentiate themselves and capture the attention of their target market. Support like that pays off in the long-term.

Chatbots 288
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90+ Market Research Questions to Ask Your Customers

ProProfs Blog

Market research questions can help you capture the best insights when you are up for launching a new product or a feature. Sending out such surveys about market needs and preferences enables companies to understand how their target market feels and behaves. But why market research surveys ?

Marketing 145
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Data Analytics: The Key to Better Patient Acquisition

The Northridge Group

The healthcare data analytics market has been growing at a 1 5.3% This market has been experiencing such rapid growth for one reason: data analytics works. Download Part II of Northridge's State of Customer Experience 2023 Research Report for more CX insights! compound annual growth rate and is expected to reach a value of $96.9

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How ZoomInfo Enhances Your ABM Strategy

For marketing teams to develop a successful account-based marketing strategy, they need to ensure good data is housed within its Customer Relationship Management (CRM) software. According to Forrester Research, only 8% of marketing professionals have confidence that their data is 90-100% accurate. Not so fast, though.

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A Study Guide for Marketing Localization in 2023

JivoChat

Marketing localization is the process of adapting marketing content to meet the cultural, linguistic, and other relevant differences of a target market. In 2023, marketing localization is expected to continue its growth trend as companies expand their reach and target diverse markets.

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SEO for Startups: The Key to Unlocking Online Visibility

CSM Magazine

With a rich history of over two decades, we’ve been pioneers in helping startups amplify their SEO efforts and conquer market spaces. Diving into SEO represents not just a savvy allocation of your digital marketing funds but also the most cost-effective strategy for startups eager to secure long-lasting outcomes.