Remove tag call-back-technology
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Guest Blog: 10 Chatbot Features That Make Your Bot More Helpful to Customers

Comm100

Let’s come back to AI-based chatbots. Unfortunately, no technology is completely hack-proof. Using a visual flow builder makes this happen using zero-code technology, better known as a drag-and-drop builder. You can use tags and variables to help the chatbot gather the visitor’s input to send data to the human agent.

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8 Call Metrics Every Sales Manager Should Keep an Eye On

aircall

The right technology and the right sales acumen will make your sales team unstoppable. 8 Essential Sales Call Metrics. Number of Calls Per Day. Number of Calls Per Day. Average Duration of Calls Per Day. Number of Incoming Vs. Outgoing Calls. Have they been making cold calls? find the most useful.

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4 Ways to Measure & Improve Call Center Productivity

aircall

There’s a reason business owners are obsessed with call center productivity. Should it be about the number of calls an agent takes in a day? There are a lot of factors to look into, but one thing’s for sure: The productivity of a call center plays a key role in its growth and competitiveness. . What is call center productivity?

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JustCall Updates for March 2021: Here's What's New!

JustCall

An update that provides sales and service reps with tangible call insights as never before. Conversation intelligence is an efficient add-on to call recordings and call notes. Here, not only the recording but the call transcription is available directly in your Hubspot account. Conversation Tagging – Message Section.

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How BigBasket improved AI-enabled checkout at their physical stores using Amazon SageMaker

AWS Machine Learning

Customers often lose the weight sticker and have to go back to the weighing counters to collect one again before proceeding with the checkout process. Finally, model weights and gradients from the different model replicas are synced at the end of the iteration through a collective communication operation called AllReduce.

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6 Phone Sales Tips to Save More Time and Close More Deals

aircall

For example, according to sales blog, The Pipeline: 80% of sales calls go to voicemail. Cold calls are notorious for provoking impatient responses from prospects. Only making calls during regular business hours. Making calls outside of regular business hours doesn’t mean a 6 a.m. start and a 7 p.m.

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After-Call Work: What Is It, and Why Is It Important?

aircall

Contrary to popular opinion, business phone calls don’t actually end at the “click.” This process of wrapping up the previous call before attending to a new one is called “after-call work” and is vital to creating and maintaining healthy customer experiences and interactions. Common After-Call Tasks.