LiveChat

JANUARY 3, 2019

It was a good year for the LiveChat blog. Our blog was visited every month by over 100k visitors , who spend 8 minutes on each page on average. Let me proudly present a list of 12 killer posts we’ve published this year on LiveChat Blog. How we reached 100,000 unique views a month on LiveChat blog.

Chatbots 59

Chatbots B2B SaaS B2C 59

Select VoiceCom Blog

MAY 10, 2023

Outsourcing is a valuable tool for organising processes and boosting productivity across various industries, especially for the quickly expanding ecommerce market. COVID-19 accelerated the shift of ecommerce businesses in Australia from offline to online sales, with an estimated market value of A$91.5 billion by 2025.

outsourcing 52

outsourcing Advertising Enterprise Marketing 52

JivoChat

JANUARY 16, 2022

Ecommerce SEO tips are going to help you to improve your website, then it can be found easier on searches made through Google, for example. . When you implement the best SEO practices to your website, your pages can rank better in the search engines and appear in the first search result pages (SERPs). What is Ecommerce SEO?

Engineering 52

Engineering Construction Analytics Marketing 52

JivoChat

JANUARY 4, 2022

Do you think that creating an ecommerce website of your own means having to have design and coding skills? With the best ecommerce website builders, you are going to see that it’s possible to make incredible online stores without the need of being an expert in either of them. . trillion US dollars. . Wix Logo Maker.

Analytics 52

Analytics Marketing Engineering Sales 52

JivoChat

JANUARY 4, 2022

Do you think that creating an ecommerce website of your own means having to have design and coding skills? With the best ecommerce website builders, you are going to see that it’s possible to make incredible online stores without the need of being an expert in either of them. . trillion US dollars. . Wix Logo Maker.

Analytics 52

Analytics Marketing Engineering Sales 52

JivoChat

APRIL 27, 2022

You have created your online store and are ready to start selling, but how can you make people know about your ecommerce? Apply SEO Best Practices. According to a Google report , 53% of buyers affirmed to always research before buying a product to make sure they are making the best choice.

Engineering 75

Engineering Advertising Analytics Marketing 75

Provide Support

JULY 6, 2017

Now that global consumers are able to purchase nearly anything they wish on whatever device they want and wherever they happen to be, the eCommerce customer experience has dramatically changed. The best way to do that is through improving customer engagement. The best way to do that is through improving customer engagement.

B2C 59

B2C B2B Customer Experience Best practices 59

JivoChat

MARCH 3, 2022

But, there is time to catch up by learning how to make a business website and putting it into practice. You can customize your website by making different sections, including the home page, a blog, an online store, an about us page, and much more. Implement SEO Best Practices. Some of the most known CMS software are: .

Engineering 75

Engineering Construction Analytics Best practices 75

JivoChat

MAY 1, 2022

That’s a question that many entrepreneurs ask themselves after launching their ecommerce business. Whether you already own a physical store or you are starting your business as you launch your ecommerce site, it’s necessary to create marketing campaigns to foster brand awareness, engagement, and sales. Create a Blog.

Marketing 75

Marketing Advertising Engineering Sales 75

JivoChat

JUNE 26, 2022

But, your text also needs to be persuasive to compel the audience to follow the call to action and be aligned with SEO best practices. It covers different types of texts, such as blog articles, emails, sales letters, ads, and press releases. Blog post marketing. It provides you with customizable templates as well.

B2C 75

B2C B2B Sales Best practices 75

JivoChat

MARCH 20, 2022

But, to conquer customers and sell through the internet, it is important to pay attention to the details, having an ecommerce website isn’t enough, you need to provide a satisfactory customer experience too. . Will you need to invest in an external site to open the ecommerce? . Create Your Ecommerce Website. Logistics .

Marketing 75

Marketing Sales B2C B2B 75

JivoChat

JULY 19, 2023

If you have a physical furniture store and want to expand your business by opening an ecommerce store or you are planning to begin a new business in this sector, knowing how to create a website and sell online are important skills. Learn How to Sell Furniture Online and Where Do you know how to sell furniture online?

Analytics 57

Analytics Marketing Sales Accountability 57

JivoChat

SEPTEMBER 22, 2021

Are you an entrepreneur wondering how to start an ecommerce business? The ecommerce industry is a growing market and the prospects for the next years are optimistic, it tends to expand even more. That’s one of the ecommerce business advantages, enabling you to go beyond the local market. Define what you are going to sell.

B2C 52

B2C Sales Marketing B2B 52

Vcaretec

JUNE 6, 2022

There are a lot of outdated myths out there about outsourced customer care, and we’ve dispelled the biggest ones recently on the Vcare blog. Onshoring : outsourcing a practice area to a firm within the US (if you’re based in the US). Offshoring : outsourcing a practice area to a firm far from the US (e.g. Latin America).

Customer Care 89

Customer Care Wireless Telecommunications outsourcing 89

Comm100

JUNE 27, 2021

Imagine a customer is at the checkout of your eCommerce store. 44% of online shoppers say that having questions answered through live chat during a purchase is one of the most important features an ecommerce site can offer. ”. Here’s what just one of our eCommerce customers had to say about Comm100 Live Chat: . “ Learn more.

Upselling 52

Upselling Sales CRM Best practices 52

JivoChat

MAY 15, 2023

The good news is that you can set up your own ecommerce website without investing lots of money in it. There is a big variety of business models to commercialize books, and you can choose the one that suits you best. Shopify Shopify is one of the most popular solutions to start selling books online, and quickly create your ecommerce.

Analytics 75

Analytics Sales Marketing Management 75

JivoChat

OCTOBER 26, 2021

Whether you sell clothes, services, electronics or accessories, the experiences that these templates provide don’t stray far from what is considered to be the norm for ecommerce templates. You can create virtually any type of page with Wix, from blogs to eCommerce websites, it’s definitely worth checking their templates out.

Sales 52

Sales Automotive Education Engineering 52

ProProfs Blog

JUNE 27, 2021

In this blog, let’s develop a clear understanding of how to write lead generation survey questions. In the next section, let’s understand some lead generation survey best practices. Lead Generation Survey Best Practices. What are Lead Generation Surveys? Source: JV/M, Inc. Let’s see how.

Best practices 78

Best practices Surveys Advertising Construction 78

JivoChat

FEBRUARY 23, 2022

A CMS software also has a blogging feature but is different from these platforms because it gives you more control over designing your website, and the content formats you can include. With CMS software it’s possible to make static pages, ecommerce websites , blogs, landing pages, and much more. 12 Best CMS Software.

Engineering 52

Engineering Analytics CRM Customer Support 52

Totango

MAY 17, 2022

Wondering what is the best CRM for B2B sales? Well we’re here to help with our guide to the best CRMs for both small businesses and enterprises in 2022. Use this guide to help you find the best B2B CRM for your business. The Five Best CRMs for B2B Businesses in 2022. What is a B2B CRM? SAP Sales Cloud. HubSpot CRM.

B2B 81

B2B Sales CRM Enterprise 81

JivoChat

APRIL 5, 2022

If you desire to foster the conversation with your target audience, even more, it’s interesting to have a blog section as well. When you have a deep understanding of your customers, it gets easier to identify the type of call to action they find compelling, what content to publish, and also to choose the best design.

Engineering 75

Engineering Best practices Advertising Sales 75

Quiq

JANUARY 10, 2020

Ebook: Messaging Best Practices for Retailers. More Insider Tips Straight From The Quiq Blog. How Chatbots Are Revolutionizing eCommerce. In this post, we’ll take a look at chatbots and how they are playing an increasingly important role in eCommerce. Download the PDF. 7 Reasons Your Customers Want To Text You.

Chatbots 52

Chatbots Best practices Personalization Customer Experience 52

Quiq

JANUARY 10, 2020

Ebook: Messaging Best Practices for Retailers. More Insider Tips Straight From The Quiq Blog. How Chatbots Are Revolutionizing eCommerce. In this post, we’ll take a look at chatbots and how they are playing an increasingly important role in eCommerce. Download the PDF. 7 Reasons Your Customers Want To Text You.

Chatbots 52

Chatbots Best practices Personalization Customer Experience 52

Hodusoft

OCTOBER 14, 2022

5 Ways to leverage eCommerce Contact Center Software to improve CX. The blog explains the role of contact center software for e-commerce businesses and how its features can drive business success. 7 best practices of e-commerce customer service call center. trillion USD by 2026. Curious to know how you can do it?

Contact center software 52

Contact center software Contact Center Abandon rate CRM 52

JivoChat

AUGUST 16, 2021

Ecommerce is exploding. Ecommerce businesses are incredibly diverse. There are some common threads that run through successful ecommerce marketing strategies, though, and in this article, we’ll explore exactly what they are. We’ll also provide concrete examples you can implement in your ecommerce business today.

Marketing 52

Marketing Accountability Sales Chatbots 52

JivoChat

JANUARY 15, 2023

In this article, I’ll show you six lead generation best practices that you can implement to help your business turn more leads into happy customers. A lead could be anyone who has asked a question about a product on your ecommerce site, to someone who signed up for a demo of your SaaS product. What is Lead Nurturing?

Best practices 75

Best practices B2B Sales Multichannel 75

JivoChat

FEBRUARY 24, 2022

When it comes to conquering more visitors and having high organic traffic on your website, it’s essential to consider SEO best practices. It includes choosing the best website builder for SEO, so they can rank better on search engines like Google. . 10 Best Website Builders For SEO. Why Take SEO Into Consideration.

Engineering 52

Engineering Best practices Analytics Advertising 52

JivoChat

DECEMBER 11, 2022

GoDaddy website builder provides several options of pre-built website themes, which are entirely customizable and help you to structure your pages in the best way. The GoDaddy website editor has an intuitive interface, which makes it easy to design the pages , considering how to provide the best user experience. Choose a Theme.

Real estate 75

Real estate Engineering Best practices Analytics 75

Nicereply

JUNE 7, 2023

Cart abandonment is one of the most frustrating things about an ecommerce business. That way, customers can choose the option that best suits their needs and budget. A win-win.The best part is that it’s easy to implement. Let’s face it. You can also provide different shipping options based on delivery speed and cost.

Abandon rate 52

Abandon rate Surveys Accountability Benchmark 52

JivoChat

APRIL 28, 2022

For example, do you want to use it to launch a new product, promote your newsletter, or give a coupon discount to your ecommerce? . If the objective is to drive traffic to one of your blog articles, the number of clicks is crucial to evaluate the website banner performance. . Know Your Target Audience. Develop the Design.

Real estate 75

Real estate Sales Marketing Personalization 75

JivoChat

OCTOBER 24, 2021

A blog, an ecommerce, both? It will serve as a guide not only to choose the best WordPress theme for you but also to build the website, developing strategies that will help you achieve the defined goals. . Ecommerce compatibility. What are your objectives? Build a plan to structure your website. Social media icons.

Customer Support 52

Customer Support Education Best practices Accountability 52

Zingtree

NOVEMBER 20, 2018

The best place to begin is always to streamline, scale, and focus on self-service. In a recent blog post from Intercom , the team offers up some tips and best practices for dealing with customers during the holidays so everyone stays happy! Read the rest of the tips on the Intercom blog. .

Self service 60

Self service Scripts B2C Chatbots 60

Back Office Centers

SEPTEMBER 1, 2022

eCommerce Data Mining : Data mining service in the e-commerce sector aids business intelligence, fraud detection, product recommendation, and search. Because there are millions of websites and billions of blogs on the internet, it is a great place for businesses of all kinds to collect data. Processes For Data Mining.

outsourcing 40

outsourcing Finance Healthcare Education 40

Customer Service Life

AUGUST 22, 2018

This article was originally published on the FCR blog on July 17, 2018. In the second scenario you’re working email for an ecommerce company and a customer contacts you because they haven’t received their package. When we feel their pain, sometimes the best word we can come up with is sorry. Click here to read the original.

SaaS 68

SaaS Engineering Customer Service Contact Center 68

Anexa BPO

FEBRUARY 17, 2023

Let’s take a closer look at each of the five steps and explore how they can be implemented in practice. And eCommerce? A recent article titled “Five Steps to Avoiding B2B CX Failure in 2023” offers valuable insights into how B2B companies can improve their CX in the coming years. We were made for that.

B2B 52

B2B Bilingual agents Outbound sales B2C 52

TeleDirect

AUGUST 25, 2022

At TeleDirect, our BPO service runs dedicated call center services to businesses across industry—from healthcare to ecommerce. Which types of BPO call center services best suit your business needs? Whether you need live agents, an automated service or a combination of the two, TeleDirect can deliver the best.

Call Center 62

Call Center virtual call center outsourcing Healthcare 62

JivoChat

MAY 5, 2022

On-page SEO, which is also called on-site SEO, consists of the practice of optimizing your web pages and content so they will rank better on search engines, and get more organic traffic. If we are talking about an ecommerce website, you can gain a lot of qualified leads, who have the potential to become customers. .

Engineering 75

Engineering Analytics Marketing Personalization 75