Taylor Reach Group

MARCH 26, 2018

At Taylor Reach Group, we have compiled a list with hundreds of expos, conferences and summits focused on the Call Center, Contact Center and/or Customer Experience. CRM Evolution 2018 – Conference and Expo April 9 – 11, Washington, DC. The big one. HDI 2018 – Conference and Expo April 10 – 13, Las Vegas, NV. This is it.

Contact Center 51

Contact Center Call Center Customer Experience Big data 51

SmartKarrot

SEPTEMBER 28, 2020

There are multiple SaaS conferences that are happening towards that end all around the world that are worth attending. Why attend SaaS conference? Luckily, there have been many B2B SaaS conferences happening all around the world which call SaaS enthusiasts from different parts of the world every year. So here we go!

SaaS 10

SaaS B2B Big data Enterprise 10

AWS Machine Learning

JULY 24, 2023

They use big data (such as a history of past search queries) to provide many powerful yet easy-to-use patent tools. These tools have enabled Patsnap’s global customers to have a better understanding of patents, track recent technological advances, identify innovation trends, and analyze competitors in real time.

APIs 67

APIs Engineering Construction Benchmark 67

inmoment

NOVEMBER 15, 2018

From Google’s Arts and Culture app – which uses facial recognition technology to match selfies to thousands of artworks—to Pizza Hut’s plans for driverless pizza delivery. Products ranged from big data analytics to speech recognition to advanced decision making to predictive technology.

Chatbots 40

Chatbots Big data Technology Analytics 40

AWS Machine Learning

FEBRUARY 29, 2024

This data is information rich but can be vastly heterogenous. Proper handling of specialized terminology and concepts in different formats is essential to detect insights and ensure analytical integrity. She speaks in internal and external conferences such re:Invent, Women in Manufacturing West, YouTube webinars and GHC 23.

APIs 115

APIs Healthcare Scripts Enterprise 115

Natalie Petouhof

SEPTEMBER 21, 2016

This is a typical process that happens when there is a new area of technology area. Static Analytics – which drives the use of real-time, big-data analytics. Tweet Many companies approach the internet of things by starting with a device, make it connectable and then are in search of a business use case.

Big data 40

Big data CRM Construction Analytics 40

Natalie Petouhof

FEBRUARY 21, 2016

Tweet The SuperNova Awards honor leaders that demonstrate excellence in the application and adoption of new and emerging technologies. Using the Sales Cloud to Grow Win Ratios… We will be recognizing nine individuals who demonstrate true leadership in digital business through their application of new and emerging technologies.

Customer Experience 40

Customer Experience Customer Service Enterprise Big data 40

Calabrio

MAY 25, 2016

Recently, Facebook announced at its F8 developer conference that it would allow businesses to build “bot” technology for Facebook Messenger. Today, the biggest risk in attempting to replace humans with technology is that companies fail to deliver the desired customer experience. The post To Bot or Not to Bot?

Chatbots 49

Chatbots Contact Center Analytics Technology 49

Callminer

JULY 15, 2019

This virtual conference will cover a ranging of topics, expert speakers, partners and customers about better customer and agent experiences through speech analytics. This is a great opportunity to listen, watch, and learn the latest CX analytics information out there! Text and Speech Analytics are Not Created Equal.

Telecommunications 28

Telecommunications Contact Center Analytics Employee engagement 28

Natalie Petouhof

JANUARY 5, 2016

Tweet CES: The Connected Internet of Things Dominates: Analysts predict by 2019 that only 49 percent of data in the cloud will be from PCs, and the biggest drivers of the shift will be smartphones and IoT. More like huge, vast, gigantic, massive, colossal, and maybe even titanic amounts of data.

Big data 40

Big data B2C B2B Technology 40

AWS Machine Learning

MARCH 15, 2024

Randy has held a variety of positions in the technology space, ranging from software engineering to product management. He entered the big data space in 2013 and continues to explore that area. He is actively working on projects in the ML space and has presented at numerous conferences, including Strata and GlueCon.

Healthcare 107

Healthcare Big data Engineering Accountability 107

Natalie Petouhof

FEBRUARY 24, 2016

It will be the year that customers return to stores because technology is engaging them in new ways, making them want to buy more and come back. With the Fridays’ Service Style technology the customer’s order is processed right at the table, the device also helps manage the waiting list and queue.

Personalization 40

Personalization Entertainment Marketing Sales 40

SmartKarrot

AUGUST 12, 2021

AI-enabled analytics for vital customer insights. AI-enabled analytics can sift through a more extensive and complex data space, thus covering multiple business opportunities. As a result, you can spend your time arranging these insights rather than working on underlying data. In contrast, decisions should depend on data.

Customer Experience 11

Customer Experience Automotive Chatbots Big data 11

CSM Magazine

SEPTEMBER 23, 2021

We’re talking about technologies that can help you become more efficient and cost-effective. Thanks to cloud technologies, business has the ability to scale quickly. Big Data for retail is a powerful and useful tool. It is also important for them to ensure that medical data is protected at the right level.

Technology 52

Technology Transportation Healthcare Education 52

AWS Machine Learning

JANUARY 4, 2024

Today, a large amount of data is available in traditional data analytics, data warehousing, and databases, which may be not easy to query or understand for the majority of organization members. Randy has held a variety of positions in the technology space, ranging from software engineering to product management.

Best practices 121

Best practices Enterprise Engineering APIs 121

Customer Interactions

MARCH 11, 2013

Organizations are similarly challenged by the overflow of Big Data from transactions, social media, records, interactions, documents, and sensors. But the ability to correlate and link all of this data, and derive meaningful insights, can offer a great opportunity.

Big data 40

Big data Banking Analytics Best practices 40

AWS Machine Learning

FEBRUARY 10, 2023

For instance, it can reveal the preferences of play callers, allow deeper understanding of how respective coaches and teams continuously adjust their strategies based on their opponent’s strengths, and enable the development of new defensive-oriented analytics such as uniqueness of coverages ( Seth et al. ). Selvaraju, Ramprasaath R.,

Construction 66

Construction Engineering Big data Coaching 66

Squelch

AUGUST 6, 2019

She currently serves as SVP of Global Customer Success at Guavus , which she describes as “a big data real-time analytics company supporting the largest and most complex data infrastructures in the world.”. Among our interviewees, Silvia has a unique professional background that combines technology and business.

Engineering 74

Engineering Big data Analytics Technology 74

Squelch

AUGUST 6, 2019

She currently serves as SVP of Global Customer Success at Guavus , which she describes as “a big data real-time analytics company supporting the largest and most complex data infrastructures in the world.”. Among our interviewees, Silvia has a unique professional background that combines technology and business.

Engineering 40

Engineering Big data Analytics Technology 40

Tethr

DECEMBER 7, 2020

Most companies don’t have the luxury of putting a team against it, so we would often suggest (partly in jest) a much cheaper alternative: buy some pizza and beer, pull your best reps into a conference room after work and ask them to figure it out. Technology has come a long way since 2013 when CEB published the book.

Coaching 72

Coaching Banking Customer effort Wireless 72

AWS Machine Learning

JANUARY 30, 2023

Problem statement Machine learning has become an essential tool for extracting insights from large amounts of data. From image and speech recognition to natural language processing and predictive analytics, ML models have been applied to a wide range of problems. Combining these two powerful libraries, LightGBM v3.2.0

Benchmark 82

Benchmark Construction Metrics Big data 82

Tethr

MAY 22, 2019

Most companies don’t have the luxury of putting a team against it, so we would often suggest (partly in jest) a much cheaper alternative: buy some pizza and beer, pull your best reps into a conference room after work and ask them to figure it out. Technology has come a long way since 2013 when CEB published the book.

Wireless 67

Wireless Coaching Banking Accountability 67