Cincom

MAY 8, 2024

Integration with Existing Systems: APIs facilitate data sharing between CPQ and other core platforms like CRM, ERP, accounting, e-commerce, and more. Configurable rules encode compliance requirements and best practices to guide users and skip unnecessary steps.

Enterprise 52

Enterprise Sales CRM Engineering 52

AWS Machine Learning

DECEMBER 19, 2023

However, putting an ML model into production at scale is challenging and requires a set of best practices. Many businesses already have data scientists and ML engineers who can build state-of-the-art models, but taking models to production and maintaining the models at scale remains a challenge.

Analytics 103

Analytics Engineering Government Best practices 103

ChurnZero

APRIL 18, 2024

Analog + digital customer engagement: how to find your balance The analog versus digital metaphor may be from the engineering world, but it’s a great lesson in how tools can co-exist rather than conquer. Resources to dig deeper: 8 SaaS Onboarding Best Practices , How to Streamline Onboarding to Reduce Churn (webinar).

Journey mapping 52

Journey mapping SaaS Metrics Engineering 52

AWS Machine Learning

SEPTEMBER 1, 2023

These teams are as follows: Advanced analytics team (data lake and data mesh) – Data engineers are responsible for preparing and ingesting data from multiple sources, building ETL (extract, transform, and load) pipelines to curate and catalog the data, and prepare the necessary historical data for the ML use cases.

Engineering 102

Engineering Accountability Construction APIs 102

AWS Machine Learning

NOVEMBER 17, 2022

Their production segment is therefore an integral building block for delivering on their mission—with a clearly stated ambition to become world-leading on metrics such as safety, environmental footprint, quality, and production costs. Extendibility – It can deploy to new Regions and accounts. Overview of solution.

APIs 92

APIs Accountability Metrics Engineering 92

AWS Machine Learning

NOVEMBER 9, 2023

Central model registry – Amazon SageMaker Model Registry is set up in a separate AWS account to track model versions generated across the dev and prod environments. Approve the model in SageMaker Model Registry in the central model registry account. Create a pull request to merge the code into the main branch of the GitHub repository.

Scripts 99

Scripts Accountability Engineering Best practices 99

Totango

APRIL 11, 2019

An illuminated “check engine” light is scary because it doesn’t offer any solution. For many, “check engine” may as well just say “car broken”—and that’s terrifying. A customer success health score is a framework used to identify the status of your customers so you can quickly prioritize accounts.

Metrics 87

Metrics Upselling Accountability Enterprise 87

AWS Machine Learning

MAY 25, 2023

Infogain works with OCX Cognition as an integrated product team, providing human-centered software engineering services and expertise in software development, microservices, automation, Internet of Things (IoT), and artificial intelligence. OCX’s solutions are developed in collaboration with Infogain , an AWS Advanced Tier Partner.

Analytics 65

Analytics Engineering Accountability Enterprise 65

JivoChat

DECEMBER 11, 2022

Create an Account on GoDaddy. The first step towards how to make a website on GoDaddy is to create your account. Access the website , click on “Create an account” You can start for free and choose your plan later. . After you have created your GoDaddy account, it’s time to start creating the website.

Real estate 75

Real estate Engineering Best practices Analytics 75

AWS Machine Learning

NOVEMBER 9, 2022

The Triton server loads multiple models and exposes ports 8000, 8001, and 8002 as gRPC, HTTP, and metrics server. In the following sections, we introduce the steps needed to prepare a model and build the TensorRT engine, prepare a Docker image, create a SageMaker endpoint, and verify the result. Prepare models and build the engine.

Engineering 79

Engineering Accountability APIs Metrics 79

SmartKarrot

APRIL 13, 2023

In today’s economic environment, effective account management is essential for building and maintaining strong client relationships and achieving growth. From podcasts and webinars to blogs and social media posts, these influencers are using a range of channels to help other account managers learn, grow, and succeed.

Accountability 11

Accountability Management Consulting Consulting 11

Callminer

AUGUST 1, 2017

Metrics, Measure, and Monitor – Make sure your metrics and associated goals are clear and concise while aligning with efficiency and effectiveness. Make each metric public and ensure everyone knows why that metric is measured. Jeff Greenfield is the co-founder and chief operating officer of C3 Metrics.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

Vcaretec

APRIL 10, 2023

Accounting and bookkeeping: Outsourcing accounting and bookkeeping services can provide cost savings and access to specialized expertise, particularly for small and medium-sized businesses. 3 Best Practices For Managing An Outsourced Contact Center Here are three best practices for managing an outsourced contact center: 1.

outsourcing 52

outsourcing Call Center Best practices Advertising 52

AWS Machine Learning

MARCH 13, 2023

This post is co-written with Mahima Agarwal, Machine Learning Engineer, and Deepak Mettem, Senior Engineering Manager, at VMware Carbon Black VMware Carbon Black is a renowned security solution offering protection against the full spectrum of modern cyberattacks.

Engineering 81

Engineering APIs Metrics Management 81

AWS Machine Learning

SEPTEMBER 8, 2023

The TextractAsync task calls Amazon Textract using the asynchronous Application Programming Interface (API) following best practices with Amazon Simple Notification Service ( Amazon SNS ) notifications and OutputConfig to store the Amazon Textract JSON output to a customer Amazon S3 bucket.

Construction 102

Construction Metrics Best practices APIs 102

JivoChat

NOVEMBER 4, 2021

SEM stands for Search Engine Marketing and it’s an umbrella term that refers to the strategies implemented to appear on the search engines’ first results pages, to develop brand awareness, attract more people to your social media channels, website, and ecommerce, for example. . How Search Engine Marketing works. What is SEM? .

Marketing 52

Marketing Engineering Accountability Advertising 52

AWS Machine Learning

OCTOBER 18, 2023

However, we found that for large enough data samples, the mislabeled images accounted for a sufficiently small fraction and model performance was not impacted more than 2% in accuracy. Evaluate the model and produce performance metrics. If performance metrics are satisfactory, update the model version in Parameter Store.

APIs 94

APIs Metrics Consulting Consulting 94

OctopusTech

APRIL 28, 2023

This includes analyzing website traffic, user engagement metrics, and conversion rates. The team also conducts market research and analyzes industry trends to identify best practices and areas for improvement. The team also ensures that all content is optimized for search engines and aligned with the overall content strategy.

Engineering 62

Engineering Sales outsourcing Feedback 62

ClientSuccess

NOVEMBER 22, 2021

From checking in with clients during weekly calls to ‘scoring’ accounts in your CRM, customer sentiment drives many of the strategic projects and growth initiatives for your customers. A best practice is for customer marketing to create a separate NPS survey specifically for marketing purposes.

Marketing 52

Marketing Customer advocacy Surveys Engineering 52

JivoChat

MAY 24, 2022

SEO is short for search engine optimization and it refers to every practice developed to make a web page rank better on search engines such as Google. Google and other search engines crawl pages to index them on their search result pages (SERPS). Off-page SEO: search engines also analyze a website’s credibility.

Advertising 75

Advertising Engineering Marketing Best practices 75

AWS Machine Learning

NOVEMBER 16, 2023

With SageMaker MLOps tools, teams can easily train, test, troubleshoot, deploy, and govern ML models at scale to boost productivity of data scientists and ML engineers while maintaining model performance in production. Maintainability – The platform’s architecture and code base should be well organized, modular, and maintainable.

Healthcare 88

Healthcare Government Engineering APIs 88

JivoChat

AUGUST 22, 2023

Implement SEO Best Practices Search engine optimization (SEO) is about considering the elements that make a page appear on Google and other search engines’ first search result pages. Enjoy the SEO tools too, so you can enhance your pages to rank better on search engines.

Engineering 75

Engineering Analytics Best practices Customer Support 75

Education Services Group

OCTOBER 21, 2021

While a CS CoE shares many similarities with a CS Operations team, its differentiator is that it acts as a sort of umbrella organization over all customer delivery teams to collect best practices and processes, iterate upon them to near-perfection, and then roll them out organization-wide.

Metrics 52

Metrics Best practices Analytics Enterprise 52

Totango

SEPTEMBER 17, 2021

A free version of your product can be promoted on search engines and social media. Implement user onboarding best practices to ensure that new freemium users start using your product and deriving value from it. Follow Best Practices to Make Your Freemium SaaS Model Work. Freemium Users May Not Convert.

SaaS 75

SaaS Best practices Upselling Journey mapping 75

ChurnZero

AUGUST 25, 2021

Not only that, but it’s easy to understand, and it’s a metric that can be shared easily with frontline employees. Chief officers of your company can take a look at the NPS as a key metric to answer the question, “What is the health of our organization?” Products & Engineering. Customer Success & Support.

Journey mapping 98

Journey mapping Benchmark Feedback Metrics 98

Education Services Group

JULY 5, 2023

CSMs monitor their accounts for new opportunities the entire length of the contract, but it’s especially important during Service and Loyalty because this is when users have grown comfortable with your product and are engaging with it regularly. Businesses must invest in systems, processes, and operations to keep the engine running.

Journey mapping 52

Journey mapping Engineering Sales Enterprise 52

Eptica

DECEMBER 11, 2019

Metrics are maturing As customer service has become more business-critical, the way it is being measured has evolved and matured. Rather than focusing on simple metrics such as call time, more and more firms in the industry are embracing measures such as CSAT and NPS. NPS is very useful but only takes you so far.

Customer Service 75

Customer Service Self service Best practices Metrics 75

SmartKarrot

JANUARY 12, 2023

Report on key metrics to drive success in user support and in the development of strategies to scale. Work with the global support and training team to share best practices and create a virtual team community. Identify opportunities for expanded use of the platform and integration into the accounts business process.

Technical Support 19

Technical Support Engineering Best practices Upselling 19

ChurnZero

NOVEMBER 27, 2019

The Customer SuccessCon event series provides an intimate setting to learn, share best practices and speak freely and openly about the current state of Customer Success. . Metrics Aren’t Just for Board Meetings – The Value of Customer Metrics is Immeasurable .

Chief Customer Officer 75

Chief Customer Officer SaaS Metrics Education 75

pindrop

JULY 6, 2021

There are frequent security issues possibly leading to account takeovers. On an inbound call, businesses can use the ANI to search their own database for a match with an existing customer account. In order to safely match an ANI with an existing account, businesses must first validate that the ANI has not been changed or manipulated.

Contact Center 70

Contact Center Average Handle Time APIs Best practices 70

Totango

NOVEMBER 5, 2021

What helped you build your customer journey map and what were the main factors you took into account? We talked with the product team and the TAC engineers to hear where customers were having challenges, and then we built our customer journey map based on their input. Sometimes there are several contacts associated with an account.

Journey mapping 112

Journey mapping Accountability Marketing Metrics 112

Totango

DECEMBER 3, 2020

CS professionals now attest that their bonus structures are tied to company performance, renewals, net retention, upsells, and account health. . Account Health (Cited by 47% of Respondents): Customer health scores illustrate whether a client is ready for an upsell, at-risk of churning, or anywhere in between.

Upselling 64

Upselling Accountability Enterprise Metrics 64

CustomerSuccessBox

SEPTEMBER 4, 2019

A Customer Success Manager’s role differs on the basis of a high/low touch base model and the size of the accounts – small, medium and enterprise. If your company has a platform to understand the health of the account, then your life is sorted. The Engineering / Solutions team to work on technical/integration challenges.

SaaS 78

SaaS Accountability Best practices Finance 78

ClientSuccess

JANUARY 23, 2020

And, wouldn’t you know, tucked in there, next to artificial intelligence, robotics engineering, and data science is the profession of a customer success specialist. . One misunderstanding could lead to an unhappy customer, a dropped deadline, or even a churned account. eBook: Customer Success Best Practices from 20+ Executives.

Engineering 59

Engineering Best practices Technology Metrics 59

AWS Machine Learning

JUNE 5, 2023

Desired target metrics, improvement monitoring, and convergence detection monitors the performance of the model and assists with early stopping if the models don’t improve after a defined number of training jobs. Autotune uses best practices as well as internal benchmarks for selecting the appropriate ranges.

APIs 76

APIs Enterprise Benchmark Metrics 76

SmartKarrot

NOVEMBER 22, 2022

Build an engine for positive team growth across recruiting, training, management, and operations. You will partner with leadership across sales, ops and account management to ensure governance and standard best practices are not only in place but followed. Apply here: [link]. Apply here: [link].

Best practices 19

Best practices Customer advocacy Government Upselling 19

AWS Machine Learning

APRIL 6, 2023

While keeping a constant collaborative workstream with our team, MLSL helped us with upskilling our professionals when it comes to scientific excellence and best practices on ML development using AWS infrastructure.” – Bart Zeeman, Strategist and Analyst at CTO office in NXP Semiconductors.

Sales 78

Sales Metrics APIs Marketing 78