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Amazon SageMaker Feature Store now supports cross-account sharing, discovery, and access

AWS Machine Learning

Amazon SageMaker Feature Store is a fully managed, purpose-built repository to store, share, and manage features for machine learning (ML) models. Features are inputs to ML models used during training and inference. Features are used repeatedly by multiple teams, and feature quality is critical to ensure a highly accurate model.

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Churn prediction using multimodality of text and tabular features with Amazon SageMaker Jumpstart

AWS Machine Learning

Customer churn is a problem faced by a wide range of companies, from telecommunications to banking, where customers are typically lost to competitors. This post aims to build a model that can process and relate information from multiple modalities such as tabular and textual features.

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Everything You Need to Know About Auto Attendant

Hodusoft

Auto attendant, also known as Interactive Voice Responder (IVR) system is an advanced business phone system feature that automates and simplifies the incoming call process and routes the callers to the most appropriate agent or department. Pros of Using Auto Attendant Cons of Auto Attendant Auto Attendant Scripts – What to Record?

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Build custom code libraries for your Amazon SageMaker Data Wrangler Flows using AWS Code Commit

AWS Machine Learning

It contains over 300 built-in data transformation steps to aid with feature engineering, normalization, and cleansing to transform your data without having to write any code. For this post, we use the bank-full.csv data from the University of California Irving Machine Learning Repository to demonstrate these functionalities.

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Guest Blog: “Zhuzhing Up” Humans in the Contact Center

ShepHyken

This week we feature an article by Chris Connolly that discusses h ow assistive AI blends with human-only qualities to create a new category of “superagents.”. Yet bank employees did not disappear with the advent of the ATM. Accountants today couldn’t imagine performing their job without some form of calculator.

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Build and train ML models using a data mesh architecture on AWS: Part 2

AWS Machine Learning

In part 1 , we addressed the data steward persona and showcased a data mesh setup with multiple AWS data producer and consumer accounts. The data scientists in this team use Amazon SageMaker to build and train a credit risk prediction model using the shared credit risk data product from the consumer banking LoB. Data exploration.

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Personalization In Sales Leads To Increased Loyalty and Repeat Business

Integrity Solutions

Put another way, personalization is the opposite of operating from scripts and responding with cookie-cutter answers. There’s no value for them in listening to salesperson recite scripted features and benefits — they’ve already read all of that on the website or in other marketing materials.