AWS Machine Learning

DECEMBER 21, 2022

The offline store data is stored in an Amazon Simple Storage Service (Amazon S3) bucket in your AWS account. Apache Iceberg is an open table format for very large analytic datasets. To schedule the procedures, you set up an AWS Glue job using a Python shell script and create an AWS Glue job schedule. AWS Glue Job setup.

Scripts 73

Scripts Engineering APIs Big data 73

Tethr

JANUARY 30, 2020

Today, most companies are using some sort of speech analytics technology to handle QA, but is it enough? Script adherence Proper greeting Required closing Compliance (proper authentication, retrieval of account number, disclosure statement) Skills & behaviors (professionalism, empathy, subject matter expertise, confidence, friendliness).

Call Center 82

Call Center Scripts Average Handle Time Entertainment 82

Callminer

AUGUST 1, 2017

Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Interactive agent scripts from Zingtree solve this problem. Agents can also send feedback directly to script authors to further improve processes.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

AWS Machine Learning

JANUARY 26, 2024

In addition to awareness, your teams should take action to account for generative AI in governance, assurance, and compliance validation practices. You should begin by extending your existing security, assurance, compliance, and development programs to account for generative AI.

Best practices 124

Best practices Government Engineering Accountability 124

AWS Machine Learning

SEPTEMBER 1, 2023

These teams are as follows: Advanced analytics team (data lake and data mesh) – Data engineers are responsible for preparing and ingesting data from multiple sources, building ETL (extract, transform, and load) pipelines to curate and catalog the data, and prepare the necessary historical data for the ML use cases.

Engineering 105

Engineering Accountability Construction APIs 105

AWS Machine Learning

JANUARY 6, 2023

Many AWS media and entertainment customers license IMDb data through AWS Data Exchange to improve content discovery and increase customer engagement and retention. In this post, we illustrate how to handle OOC by utilizing the power of the IMDb dataset (the premier source of global entertainment metadata) and knowledge graphs.

Entertainment 84

Entertainment APIs Scripts Analytics 84

AWS Machine Learning

JANUARY 13, 2023

Automating the client-server infrastructure to support multiple accounts or virtual private clouds (VPCs) requires VPC peering and efficient communication across VPCs and instances. The tables are de-identified to meet the regulatory requirements US Health Insurance Portability and Accountability Act (HIPAA).

Analytics 70

Analytics Healthcare Scripts Accountability 70