Mindtouch
JANUARY 23, 2020
Over the past ten years—and especially in 2019—the evolution of the customer journey accelerated dramatically, pushing enterprises like ours to constantly bring value to customers. CX-focused MindTouch customers can see yearly savings from $10K-100K (B2B) and $1M-20M (B2C). TALK TO YOUR CUSTOMER SUCCESS MANAGER.
Aspect
OCTOBER 17, 2019
Aspect apresenta ferramentas para a força de trabalho e Experiência do Consumidor CX no CMS 2019. São Paulo, 14 de outubro de 2019 – A Aspect, pioneira no engajamento de equipes, introduziu a primeira interface de otimização da força de trabalho baseada em ícones e widgets em 2014 nos Estados Unidos. Participante: Osvaldo Mundim.
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Cincom
APRIL 12, 2021
When a delivery driver suggests a new route that would save on both gas and money, and management listens, that is a lean principle. The one similarity that can be found between a majority of those digital lean definitions and the major concept of selling, the most important piece for any B2B or B2C business, is the customer.
Quality Contact Solutions
DECEMBER 31, 1969
Aurora, Nebraska, (November 8, 2019): Quality Contact Solutions is pleased to announce that Steve and Marie Korn, formerly of QVSM, Inc. From managing various client inhouse telemarketing centers for both B2B and B2C businesses, to starting multiple outsourced telemarketing companies, Steve’s experience runs the gamut.
ChurnZero
FEBRUARY 1, 2019
To help, we’ve curated this watchlist of Customer Success leaders who we believe you’ll gain some inspiration from and see them do great things in 2019. In this role, he leads all aspects of Ellucain’s global Customer Success, Professional Services, and Technology Management organization. So, without further ado… .
Spearline
OCTOBER 22, 2019
In the increasingly complex arena of information and communications technologies, change is managed very carefully and monitoring is comprehensive. Surprises can be fantastic and energizing, but for IT professionals not so. 56% of gen-Xers prefer to shop online. 41% of baby boomers prefer online shopping.
Cincom
APRIL 12, 2021
When a delivery driver suggests a new route that would save on both gas and money, and management listens, that is a lean principle. The one similarity that can be found between a majority of those digital lean definitions and the major concept of selling, the most important piece for any B2B or B2C business, is the customer.
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