5 Facts to End the ROI Debate on Customer Experience
Beyond Philosophy
NOVEMBER 10, 2014
26 October 2010. It’s time to focus on improving and creating memorable and enjoyable experiences for our Customers with their experience. Sources: Digby, James. “50 50 Facts about Customer Experience.” Returnonbehavior.com. 26 August 2014. < < [link] > “Startling Statistics on Customer Retention and Acquisition.” www.jdpower.com.
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