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The Two (or Four) Main Types of Call Centers

TeleDirect

From finding an effective call center strategy to more refined applications like Tier I tech support and telesales & upsells, we’ll point your call center in the right direction. But first – let’s define the different types of call centers. The Main Types of Call Centers. Operational-based call centers – how call centers are administered.

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Inbound vs Outbound Call Centers: Which is Right for Your Business?

TeleDirect

Want to ensure your next big seminar gets the most people in the seats? The goal of every firm is to transition from prospecting to upselling – and that’s the main goal of any appointment setting platform. Telesales & upsells. Seminar & event registration. Order processing.

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6 Quick & Reliable Ways To Increase Sales For Your Business

Quality Contact Solutions

You can find anything from helpful tips to a geographically convenient inside sales seminar to attend with a quick Google search. Increase Sales by Upselling. Upselling is another common technique to increase sales but cannot be rooted in the sole purpose of increasing sales.

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5 Ways Telemarketing Services Can Increase Sales

Quality Contact Solutions

Conferences, Seminars, Sales Events, and Webinars are great ways to demonstrate your products and services through education. Cross-sells & Upsells: Do you have a group of accounts that your team cannot make contact with consistently? This is where telemarketing services can help increase your sales.

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How Hiring a Call Center Supports Your Business Goals in 2019

TeleDirect

Marketing firms, seminars, open enrollment, and more – there are plenty of ways that advance appointments and reservations can help your business close the deal. Telesales & upsells. Part of our complete outbound services, telesales & upsells are a great way to increase revenue with existing clients.

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What 3G Sunsetting Means for Home Security Firms

TechSee

By contrast, service providers who succeed in making the transition as seamless as possible can use the 3G sunsetting as an opportunity to upsell and remove barriers to broader adoption of home automation technology. Holding a training seminar for all company technicians is not only costly but also impractical.

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4 Ways Banks Can Hyper-Personalize Customer Experiences at Scale

SharpenCX

This helps banks identify cross-selling and upselling opportunities in order to provide products that will help customers reach their financial goals. Training doesn’t have to involve a half-day seminar. It also allows banks to troubleshoot issues before they become bigger problems.

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