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Putting Customers First is a Game Changer with Jesse Cole

ShepHyken

They have 4,000,000 more followers on social media than any Major League Baseball team. Learn from outside your industry and bring that into your organization. ” About: Jesse Cole is the founder of Fans First Entertainment and the owner of the Savannah Bananas. There are 3,000 people joining the waitlist every day.

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6 Tips for Hosting a Corporate Event That Resonates in Your Industry

CSM Magazine

Corporate events serve as a powerful platform for networking, brand promotion, and industry engagement. To host an event that not only stands out but also resonates within your industry requires careful planning, innovation, and attention to detail. Promote your event through social media, email campaigns, and digital advertisements.

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Guest Post: 5 Inevitable Tips That Can Ensure a Superb Customer Experience

ShepHyken

The audience’s social media activity can help understand the type of content in high demand. Content can be designed to raise revenue, sell products, educate, or entertain the consumers. The same study highlighted that 73% of customers worldwide love to watch videos on social media that are entertaining. #3.

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Amazing Business Radio: Adam Alfia

ShepHyken

He has a firmly entrenched background in high-end hospitality and entertainment. As a result, they don’t go above and beyond to build a strong relationship with the customer base in the industry that they work in. How to Use Customer Feedback to Improve Performance. Shep Hyken interviews Adam Alfia, co-founder of Feedback.

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Understanding the Free Streaming Channel and FAST Market

Maru Group

By Maru Entertainment & Technology | September 6, 2022. Free streaming channels—in industry parlance, FAST (Free Ad-Supported Streaming TV)—are one of the hottest topics in the entertainment business. With the lack of industry measurement, there is a real need for accurate figures to provide context for the growing space.

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5 Top Customer Service Articles of the Week 7-12-2021

ShepHyken

DestinationCRM) Even as interactions move to digital channels like chat, email, and social media, the companies providing the best customer service are ensuring that they don’t overdo digital to the extent that customers can’t reach a live agent when necessary. I love the very entertaining story that sets up the main point of the article.

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The Biggest Challenges For Businesses Wanting To Attract And Retain Customers

CSM Magazine

With the advent of digital technology and social media, customer expectations are higher than ever. Utilise surveys, focus groups, and social media analytics to gather insights into customer preferences and behaviours. Businesses must navigate these waters carefully to build a loyal customer base.