How do I assist a customer I suspect is dealing with mental illness?
Myra Golden Media
FEBRUARY 24, 2022
I facilitated five live digital De-escalation workshops last week. If employees are now having to take on many unexpected roles—therapists, cop, conflict-resolution negotiator—then workplace managers are acting as security guards and bouncers to protect their employees.” Myra Golden. The New York Times said that. Enroll anytime. .
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