AWS Machine Learning

NOVEMBER 21, 2022

Lastly, Amazon Rekognition Labels now organizes label results using two additional fields, aliases and categories , and supports filtering of those results. Note: Image Properties is priced separately from Amazon Rekognition Labels, and is only available with the updated SDKs. New aliases and categories fields. Categories.

APIs 68

APIs Advertising Automotive Personalization 68

OctopusTech

JANUARY 23, 2024

Its robust product management features facilitate efficient catalog handling, and the platform’s SEO-friendly design enhances visibility in search engine results. Optimizing Product Pages for Search Engines Magento’s flexibility allows for extensive customization of product pages.

Engineering 62

Engineering Enterprise Sales Management 62

Lumoa

DECEMBER 14, 2017

Have you seen the new update? We are happy to announce the product update that our team has been working on for the last months. The update touches all your favorite features and turns them into even more a productive toolset, so you can dive deeper into your customer feedback analysis and execute accurate actions based on that.

Feedback 120

Feedback Accountability 120

SmartAction

FEBRUARY 13, 2024

Look for patterns in questions related to product availability, shipping times, order processing, cancellations, returns, or package tracking. Understanding the journey helps in pinpointing when and how customers prefer to receive updates. Adjust the content and frequency of your updates accordingly to match their preferences.

Best practices 63

Best practices Virtual Agent Management Chatbots 63

JivoChat

MAY 21, 2023

The information that can be added to a Google business profile includes your location, opening hours, website and contact information, business description, services, product category, and pictures of your business. For example, people looking for products or services you provide can discover your brand during a search.

Engineering 75

Engineering Chatbots Consulting Consulting 75

Nicereply

MAY 6, 2020

Due to these updates, you can identify strengths, pinpoint weaknesses, and stay on top of your performance. The updated layout of the Dashboard is fully responsive with a better-organized structure for quicker navigation. Response Volume Trend now divides ratings into 3 categories, where you can seamlessly add time filter: Bad Ratings.

Analytics 88

Analytics Metrics Customer Support Personalization 88

JustCall

NOVEMBER 24, 2022

We take pride in powering the productive workflows of sales and support agents across the globe. This validates the significant investments we’ve made over the past year in building capabilities for training, coaching, agent productivity, automation, intelligent workflows, and analytics in our products. Learn more. Learn more.

SaaS 98

SaaS Technology Telecommunications Coaching 98

JustCall

OCTOBER 22, 2023

After all, your business can only succeed if your customers are happy with your products and service. However, it is essential to ensure high profitability and productivity. Failure to do so may lead to loss of sales, poor customer service, and low productivity. Update contact center software.

Contact Center 52

Contact Center Contact center software Abandon rate Analytics 52

Eptica

SEPTEMBER 10, 2020

Date: Wednesday, September 9, 2020 Author: Trevor Davies, Head of Products, Enghouse Interactive 5 key trends that are impacting call recording in 2020. 19% of UK contact centres revealed that they were looking to update their call recording solutions. Published on: September 09, 2020. Share this page on: Tweet.

Quality management 74

Quality management Analytics Technology Marketing 74

ChurnZero

FEBRUARY 8, 2022

ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software. ChurnZero previously made the list as being named one of the Fastest Growing Products in 2020.

Chief Customer Officer 98

Chief Customer Officer SaaS Marketing Management 98

AWS Machine Learning

OCTOBER 6, 2023

The applications also extend into retail, where they can enhance customer experiences through dynamic chatbots and AI assistants, and into digital marketing, where they can organize customer feedback and recommend products based on descriptions and purchase behaviors. This process can be updated in a scheduling manner.

Personalization 113

Personalization Engineering Construction Transportation 113

Lumoa

APRIL 18, 2023

Your organization probably already collects data in many of these categories: Customer metadata (age, location, etc) Product and website usage patterns Survey data (Net Promoter Score, customer satisfaction, etc.) When do errors occur in product use? Think about it. Is your onboarding program setting clients up for success?

Analytics 83

Analytics Customer Experience Management Surveys 83

Lumoa

MAY 9, 2023

By leveraging sentiment analysis on customer feedback, businesses can understand and dig deep into the emotions of their customers, allowing them to identify and address pressing concerns, and fine-tune their products and services. All our revenue is voluntarily given to us by our customers.

Feedback 83

Feedback Customer Experience Customer centricity SaaS 83

Quadient

MAY 23, 2022

Customers who perceive their interactions with your company as highly positive purchase more of your products and/or services, purchase more frequently, are more loyal, and are more likely to share their positive views with personal contacts and online communities. . Product line category. Mon, 05/23/2022 - 12:58. Experience.

Contact Center 105

Contact Center CRM Call Center Personalization 105

ProProfs Blog

JANUARY 18, 2022

Market research questions can help you capture the best insights when you are up for launching a new product or a feature. This helps businesses validate the market demand and profitability of their product/feature before diving into the development process. . What products do you like to buy from a [competitor name]?

Marketing 145

Marketing Surveys Feedback Education 145

Totango

APRIL 1, 2021

We understand that authentic ratings and reviews from real users are critical to helping customers evaluate and decide on purchasing a product, which is why awards like these are so valuable to us. G2 Momentum Leader recognizes the fastest-growing software companies in their category. . The Power of Customer Reviews. BrightLocal ).

B2B 79

B2B Accountability Analytics Engineering 79

AWS Machine Learning

MAY 5, 2023

To create this app, they need a high-quality dataset containing clothing images, labeled with different categories. To generate the official Fashion200K dataset, the dataset’s authors crawled more than 300,000 products online, and only products with descriptions containing more than four words made the cut.

Engineering 77

Engineering Feedback Marketing Management 77

AWS Machine Learning

OCTOBER 19, 2023

From ecommerce platforms encouraging customers to share product images to social media companies promoting user-generated videos and images, using user content for engagement is a powerful strategy. About the Authors Shipra Kanoria is a Principal Product Manager at AWS. For this post, select Autosplit. Choose Create project.

APIs 110

APIs Best practices Advertising Accountability 110

Totango

AUGUST 9, 2022

B2B customer segmentation is a method of dividing business clients into categories based on selected characteristics. B2B customers may be segmented based on categories, including: Demographics: such as location, language, and job title. Product usage: which segments customers based on how they are engaging with your product.

Best practices 99

Best practices B2B Journey mapping Upselling 99

Solvvy

MAY 10, 2022

Not only did we take second place in the Best Places to Work by The San Francisco Business Times , but we were also a winner of the 20th Annual American Business Silver Stevie® Award in AI/Machine Learning Solution category and named a Finalist (top 50) for the Inspiring Workplaces Award for North America.

Customer Support 83

Customer Support 83

DMG Consulting

MARCH 13, 2023

Reducing operating costs and improving productivity came in 3 rd and 4 th place, identified by 49.1% The emphasis on cost reduction and productivity improvement takes on even greater emphasis in tough economic times. Updating contact center systems and technology came in 6 th place, prioritized by 35.9% of respondents.

Contact Center 62

Contact Center Technology Average Handle Time Surveys 62

JivoChat

DECEMBER 11, 2022

Customers tend to feel safer purchasing from a company that has a website with updated information, high-quality content, and well-developed pages. Select the Category of Your Website. You will need to go to the website builder section and begin by choosing the category of your website. Pre-built templates.

Real estate 75

Real estate Engineering Best practices Analytics 75

DMG Consulting

NOVEMBER 1, 2021

Agents need technology to perform their jobs efficiently and productively, and they also require processes and procedures that empower them to become customer advocates. Contact center agents are becoming more important than ever to companies that want to deliver an outstanding CX.

Self service 84

Self service Consulting Consulting Enterprise 84

AWS Machine Learning

MARCH 27, 2024

In this post, we guide you through the process of fine-tuning the Amazon Titan Image Generator model to learn two new categories: Ron the dog and Smila the cat, our favorite pets. This job then accesses the fine-tuning data from a VPC and the amazon Titan model has its weights updated.

APIs 88

APIs Accountability Engineering Entertainment 88

delighted

JANUARY 19, 2023

Every quarter, we share out a video that recaps the Delighted product updates that were released over the past three months. This time, we want to highlight all of the product changes we made in 2022, not just in the last quarter. We’ve made updates to your Plans & Billing page that will reveal your total platform usage.

Surveys 52

Surveys Engineering Accountability Feedback 52

Lumoa

JANUARY 8, 2024

Whether it’s a tweet, a customer email, or a product review, text analysis software digs in, using Natural Language Processing (NLP) to identify key phrases and customer sentiments. Real-time Analysis: In a fast-paced market, staying updated is key. Is the feedback positive, negative, or neutral?

Feedback 157

Feedback Analytics Multichannel Surveys 157

JustCall

MARCH 31, 2021

Setting ablaze the first quarter of 2021 with interesting updates and awards worth accolades, there's a lot to share! Taking feedback and customer pain points into account, our team works to develop new features and updates each month. Here's a quick brief of the latest news and product updates in 2021: 1.

call center software 52

call center software APIs Call Center Coaching 52

JivoChat

JULY 25, 2023

Nowadays, these types of products are attracting many customers worried about sustainability and also the ones looking for unique special items Selling antiques online offers several possibilities. You will need to get to know the antique market, and how to find the products you wish to commercialize, and this takes a lot of research.

Advertising 75

Advertising Accountability Sales Analytics 75

Totango

AUGUST 16, 2022

Encouraging more significant product usage. On the other hand, customers who experience barriers to onboarding may be slow to adopt product features or may not continue using your product at all, making renewal less likely. Tracking and improving customer satisfaction before subscription renewal deadlines.

Customer retention 98

Customer retention Upselling CRM SaaS 98

CSM Magazine

OCTOBER 4, 2023

BP recently announced a loyalty pricing scheme that gives customers discounts on retail products through partnerships with brands like M&S, while continuing to earn points that can be redeemed on fuel or store purchases. We worked with a major airline to help update its loyalty scheme app and website.

Airlines 59

Airlines Banking Transportation Consulting 59

DMG Consulting

DECEMBER 10, 2018

What categories should we evaluate? This means that every time a new or updated system or application is acquired for the contact center, it is important to carefully vet the dashboards and reports to make sure that they provide the data and KPIs needed to operate and manage the department. implementation process.) It is a best.

Contact Center 82

Contact Center Interactive Voice Response CRM Best practices 82

OctopusTech

AUGUST 31, 2023

Because in a local area, 92% of people read online reviews before purchasing a product. Information updates through the GMB dashboard or a third-party provider. The traffic generated by a local SEO agency is likely to be interested in your product or service because they are already “in the market” for something specific.

Engineering 62

Engineering Advertising Sales Marketing 62

AWS Machine Learning

MARCH 29, 2023

Data classification The data classification component identifies the critical parts of the evaluation reports, and further classifies them into a taxonomy of categories organized around the various themes of the Sustainable Development Goals. Extracted paragraphs with their classification categories are stored in Amazon RDS for PostgreSQL.

APIs 70

APIs Construction Metrics Technology 70

Eptica

AUGUST 1, 2018

Satisfied employees are likely to be more engaged, give better service, stay for longer and are generally more productive. This gives the full context that enables them to answer accurately and quickly, without needing to open other systems, thus reducing stress and boosting productivity. Share this page on: Tweet.

Average Handle Time 70

Average Handle Time Best practices APIs Consulting 70

Playvox

FEBRUARY 27, 2024

In a buyer’s market, customers have choices and can take their business elsewhere should they receive less-than-optimal products, service, and support. fall into the “engaged” category. The term “buyer’s market” is best known for describing the state of the real estate market, but it’s also applicable to contact centers.

Contact Center 73

Contact Center Coaching Real estate Employee engagement 73

Nexmo

JULY 18, 2019

Thankfully, I discovered You Need A Budget (YNAB) a few years ago, which allows me to put money into different categories each month and keep track of how much is in each category. Instead, I wanted to call a number and find out how much I had left in my board games category, and so, dial-ynab was born. on('error', console.log).on('data',

APIs 73

APIs Accountability Banking Engineering 73

ChurnZero

FEBRUARY 8, 2022

ChurnZero, a leading Customer Success software platform, today announced it has been named to G2’s 2022 Best Software Awards, placing #31 on the Project Management Products list and achieving the highest rating for Customer Success software. ChurnZero previously made the list as being named one of the Fastest Growing Products in 2020.

Chief Customer Officer 52

Chief Customer Officer SaaS Marketing Management 52