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5 Time Management & Productivity Techniques to Charge through Challenges and Keep your Work From Home Call Center Operating at its Peak

SharpenCX

Your agents are handling interactions with heightened customer emotion as they attempt to work through the trying times themselves. And how do you, manager, prioritize your own time for peak productivity (without bleeding your well dry)? Consider batching similar tasks close together in different time blocks, too.

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Client Service Manager vs Client Engagement Manager-Explained!

CustomerSuccessBox

The role and responsibilities of these two separate operations-“ Client Service Manager ” and “ Client Engagement Manager ”-differ. Who is a client service manager? How to become a client service manager? This role expects a candidate with a bachelor’s degree in accounting or business management to get selected.

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Streamlining Operations Management Through Communication + Automation

aircall

It’s one thing to have a lot of employees and revenue, but it’s another to have operations management that enables optimum efficiency. This article will discuss what operations management is, why it’s important, and how you can apply it to your business. What Is Operations Management? Improving process quality and strategy.

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Streamlining Quarterly Business Reviews (QBRs) with Key Accounts: The Playbook Approach

SmartKarrot

In today’s competitive business landscape, retaining key accounts is crucial. Streamlining Quarterly Business Reviews (QBRs) with key accounts through a playbook approach not only strengthens client relationships but also fosters customer success. Time Management Its not brainer that time management is the key here.

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What Does it Take to Succeed in Business Development?

Andrew Mcfarland

In addition, you must show integrity, defined as the ability to make good decisions, manage your employees, and communicate your company’s mission and values. From your time management skills to your customer service, a lack of awareness of facts can hinder you. Account management. Attention to details.

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6 Tips for Working Remotely While Living Abroad

UJET

Remote Work Management. To navigate remotely working, I’ve developed a few tactics to help project manage my day. My favorites are setting up a distinct working space for structure, using my calendar to schedule blocks of time dedicated to project work, and utilizing a collaboration tool like Slack. Project Management.

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Increase Productivity and Improve Employee Retention with HR Service Automation

Inbenta

The sudden switch to remote work has introduced additional work to Human Resources, who have had to revamp their people management operations and respond to the massive influx of employee requests for assistance. It may seem a bold statement, but even smoothly managed organizations are prone to human error.