AWS Machine Learning

APRIL 8, 2024

With Knowledge Bases for Amazon Bedrock, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data using a fully managed Retrieval Augmented Generation (RAG) model. Filters on the release version, document type (such as code, API reference, or issue) can help pinpoint relevant documents.

APIs 106

APIs Construction Chatbots Accountability 106

AWS Machine Learning

APRIL 11, 2023

However, bad actors increasingly deploy spoof attacks using the user’s face images or videos posted publicly, captured secretly, or created synthetically to gain unauthorized access to the user’s account. This can deter a bad actor using social media pictures of another person to open fraudulent bank accounts.

APIs 78

APIs Accountability Government Healthcare 78

TechSee

AUGUST 31, 2022

Making the leap from engaging with customers and agents via text and voice, to visual and live video is a big step. While COVID introduced technology laggards to Zoom, bringing instant, live video to the mainstream. The right partner will provide customers with the option to schedule a video call for later.

APIs 109

APIs Enterprise Technology Self service 109

AWS Machine Learning

OCTOBER 18, 2023

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. AWS CodeBuild is a fully managed continuous integration service in the cloud. DynamoDB is used to store the pet attributes.

APIs 96

APIs Metrics Consulting Consulting 96

AWS Machine Learning

NOVEMBER 22, 2022

Each business unit in the enterprise has different translation workloads and often manages their own translation requirements and vendors. Using Amazon API Gateway , these features are exposed as one simple /translate API. Therefore, another API /customterm is exposed. API Gateway validates the API key.

APIs 70

APIs Enterprise Accountability industry standards 70

AWS Machine Learning

MAY 23, 2023

Generative AI is a type of AI that can create new content and ideas, including conversations, stories, images, videos, and music. Fargate is a technology that you can use with Amazon ECS to run containers without having to manage servers or clusters or virtual machines. View the deployed resources on the AWS Management Console.

APIs 93

APIs Accountability Construction Management 93

AWS Machine Learning

NOVEMBER 7, 2023

These demos can be seamlessly deployed in your AWS account, offering foundational insights and guidance on utilizing AWS services to create a state-of-the-art LLM generative AI question and answer bot and content generation. Prerequisites You must have the following prerequisites: An AWS account. Python 3.6 x or later. Docker v20.10

Enterprise 95

Enterprise APIs Engineering Accountability 95

JustCall

APRIL 5, 2023

The need for customer success management is fairly new and fast becoming pertinent. Organizations need to embrace the CSM approach to build a trustworthy relationship with customers and track their performance using customer relationship management analytics. What is customer success management or CSM?

Management 52

Management CRM Analytics Customer retention 52

AWS Machine Learning

JULY 25, 2023

Generative AI is a type of AI that can create new content and ideas, including conversations, stories, images, videos, and music. Prerequisites To follow along with this post, you need the following: Access to an AWS account. For details, check out Creating an AWS account. In the notebook, choose the image as Data Science 3.0

APIs 80

APIs Healthcare Accountability Engineering 80

VirtualPBX

FEBRUARY 16, 2021

Stay tuned in the next couple weeks for updates related to management of video and calling groups with our softphone that runs on Android and iOS mobile devices and on Mac and Windows computers. With every call you make or receive, digital information passes through some part of the VirtualPBX API. A Quick Softphone Mention.

voip 98

voip APIs CRM Accountability 98

AWS Machine Learning

OCTOBER 26, 2022

Amazon SageMaker , Amazon’s fully managed ML service, contains its own model monitoring feature. To learn more about Lambda extensions check out these video series. The application uses several AWS resources, including Lambda functions and an Amazon API Gateway API. Project contents. Prerequisites. Test the application.

APIs 107

APIs Accountability Technology Enterprise 107

AWS Machine Learning

MARCH 25, 2024

Amazon Transcribe can be used for transcription of customer care calls, multiparty conference calls, and voicemail messages, as well as subtitle generation for recorded and live videos, to name just a few examples. This content includes the security configuration and management tasks for the AWS services that you use.

Best practices 82

Best practices APIs Transportation Personalization 82

AWS Machine Learning

FEBRUARY 1, 2023

In a recent survey, 79% of consumers stated they rely on user videos, comments, and reviews more than ever and 78% of them said that brands are responsible for moderating such content. Amazon Rekognition has two sets of APIs that help you moderate images or videos to keep digital communities safe and engaged.

APIs 67

APIs Scripts Metrics Surveys 67

AWS Machine Learning

MARCH 12, 2024

The following are key concepts and prerequisites to use AWS Clean Rooms: Each party in the analysis (collaboration member) needs to have an AWS account. The collaboration creator uses the invitee’s AWS account ID as input to send invitations. Prerequisites To invite another person to a collaboration, you need their AWS account ID.

Advertising 101

Advertising Accountability APIs Best practices 101

AWS Machine Learning

DECEMBER 12, 2022

Amazon Comprehend provides customized features, custom entity recognition , custom classification , and pre-trained APIs such as key phrase extraction, sentiment analysis, entity recognition, and more so you can easily integrate NLP into your applications. JumpStart also provides other resources like notebooks, blogs, and videos.

APIs 76

APIs Accountability Enterprise Metrics 76

AWS Machine Learning

JANUARY 12, 2023

However, this can mean processing customer data in the form of personally identifiable information (PII) in relation to activities such as purchases, returns, use of flexible payment options, and account management. The adoption of Logstash was initially done seamlessly. Conclusion.

Engineering 108

Engineering APIs Accountability Metrics 108

AWS Machine Learning

NOVEMBER 21, 2022

Amazon Rekognition offers pre-trained and customizable computer vision capabilities to extract information and insights from images and videos. The following table shows the labels and confidence scores returned in the API response. By default, the API returns up to 10 dominant colors unless you specify the number of colors to return.

APIs 68

APIs Advertising Automotive Personalization 68

NobelBiz

APRIL 23, 2024

Account Setup and Verification : Upon receiving a debt, the agency sets up an account for the debtor and verifies all the details. The integration of these diverse channels into a unified platform ensures that all debtor interactions are tracked and managed cohesively, enhancing efficiency and compliance.

Customer centricity 94

Customer centricity Contact Center Technology Telemarketing 94

AWS Machine Learning

JANUARY 12, 2023

Amazon API Gateway with AWS Lambda integration that converts the input text to the target language using the Amazon Translate SDK. This solution has the following prerequisites: An AWS account. A Salesforce Trailhead account associated with your Salesforce Developer Edition org. Prerequisites. Salesforce Code Builder.

Customer Support 79

Customer Support APIs Scripts Enterprise 79

AWS Machine Learning

MARCH 30, 2023

Amazon Personalize is a fully managed machine learning (ML) service that makes it easy for developers to deliver personalized experiences to their users. You can get started without any prior ML experience, using APIs to easily build sophisticated personalization capabilities in a few clicks.

Personalization 84

Personalization APIs Accountability Engineering 84

CustomerSuccessBox

APRIL 3, 2022

It’s your role as a Customer Success Manager to make this crucial shift simple and enjoyable for them. Find your access credentials and API key information below. An API key is available under xxxxxxxxxxxxxxxxx Technical Resources Also find the resources for your tech team, if they wish to review. “What’s next?”

APIs 52

APIs Accountability SaaS Marketing 52

AWS Machine Learning

APRIL 5, 2023

Amazon Rekognition makes it easy to add this capability to your applications without any machine learning (ML) expertise and comes with various APIs to fulfil use cases such as object detection, content moderation, face detection and analysis, and text and celebrity recognition, which we use in this example.

APIs 78

APIs Entertainment Personalization Accountability 78

VirtualPBX

JULY 29, 2021

The way we will offer an unlimited users plan will now be through Spark, which was created to give smaller businesses an affordable opportunity to gain important team features like Audio Conferencing and Video Conferencing. Moreover, we now allow Flex users to add ACD Queues agents for improved management of large volumes of inbound calls.

voip 98

voip Enterprise APIs Accountability 98

ConvergeOne

FEBRUARY 16, 2021

Further, the CTO is looking for security, switching, and wireless infrastructure that can be managed via a centralized, cloud-delivered dashboard. High-definition video conferencing is necessary for the meeting rooms, as well. Video analytics and monitoring would be highly beneficial for security purposes.

Wireless 81

Wireless Finance APIs Engineering 81

AWS Machine Learning

AUGUST 15, 2022

You can get started without any prior machine learning (ML) experience, using APIs to easily build sophisticated personalization capabilities in a few clicks. For video-on-demand use cases, you can use this feature to fill 40% of a carousel with newly launched shows and movies that you want to highlight, or to promote live content.

Personalization 71

Personalization APIs Entertainment Marketing 71

aircall

JANUARY 25, 2023

Its features include AI, voice, analytics, and workforce management. The best integrations should include a one-click set-up, webhooks and API, computer telephony integration (CTI), contact synchronization, and insight cards. This means that you can easily track metrics and manage your team from one platform, saving you time and money.

Interactive Voice Response 62

Interactive Voice Response call center solutions Analytics APIs 62

AWS Machine Learning

DECEMBER 12, 2023

Chat Studio can also optionally invoke the Stable Diffusion model endpoint to return a collage of relevant images and videos if the user requests for media to be displayed. Deploy AWS Lambda and AWS Identity and Access Management (IAM) permissions using AWS CloudFormation. Set up and run the user interface.

Chatbots 101

Chatbots Enterprise APIs Best practices 101

AWS Machine Learning

MARCH 29, 2023

The Independent Evaluation Office (IEO) is a functionally independent office within the UNDP that supports the oversight and accountability functions of the Executive Board and management of the UNDP, UNCDF, and UNV. This API processes the documents and stores the JSON output files in Amazon S3 for postprocessing.

APIs 70

APIs Construction Metrics Technology 70

AWS Machine Learning

JUNE 24, 2022

In a previous post , we talked about analyzing and tagging assets stored in Veeva Vault PromoMats using Amazon AI services and the Veeva Vault Platform’s APIs. With a few clicks, you can easily set up a managed connection and choose the Veeva Vault documents and metadata to import.

APIs 73

APIs Healthcare SaaS Engineering 73

Hodusoft

AUGUST 30, 2022

This cloud-delivered unified communications model is widely used to support various communications functions including: Enterprise telephony Unified messaging Mobility Meetings (audio/video) Instant messaging and presence Since the cloud hosts UCaaS services, companies don’t need to install and maintain any additional hardware or infrastructure.

APIs 52

APIs Interactive Voice Response Contact Center voip 52

AWS Machine Learning

JULY 29, 2022

Create accountability on data providers from individual LoBs to share curated data assets that are discoverable, understandable, interoperable, and trustworthy. In this first post, we show the procedures of setting up a data mesh architecture with multiple AWS data producer and consumer accounts.

Government 78

Government Banking Analytics Accountability 78

Help Scout

MAY 12, 2021

When a frustrated customer demands a refund, wants to close their account, or expresses disappointment with a product, a great customer service rep can often turn it around with a helpful answer, effective listening, and thoughtful questions. Your finance team, who may be involved with larger account billing. Your sales team.

Customer retention 115

Customer retention Finance Analytics Customer effort 115

AWS Machine Learning

MARCH 23, 2023

Applications and services can call the deployed endpoint directly or through a deployed serverless Amazon API Gateway architecture. To learn more about real-time endpoint architectural best practices, refer to Creating a machine learning-powered REST API with Amazon API Gateway mapping templates and Amazon SageMaker.

Scripts 97

Scripts APIs Government Analytics 97

Aspect

JULY 15, 2020

On July 14, Aspect released a new version of the Aspect Workforce Optimization Suite including Workforce Management (WFM) , Quality Management (AQM) and Performance Management (APM). Grid quick view s that allow audio/video playback, transcript view or metadata review without leaving the search grid .

contact center workforce 118

contact center workforce Contact Center Real estate Average Handle Time 118

AWS Machine Learning

JUNE 9, 2022

Recently, we also announced the launch of easy-to-use JumpStart APIs as an extension of the SageMaker Python SDK, allowing you to programmatically deploy and fine-tune a vast selection of JumpStart-supported pre-trained models on your own datasets. JumpStart provides sample notebooks that you can use to quickly apply these algorithms.

Scripts 67

Scripts APIs Enterprise Accountability 67

AWS Machine Learning

NOVEMBER 27, 2023

According to IDC , unstructured data accounts for over 80% of all business data today. This includes formats like emails, PDFs, scanned documents, images, audio, video, and more. Let’s invoke the Amazon OpenSearch API to search relevant documents for the generated vector embeddings. Add a custom transform with Python (PySpark).

Engineering 75

Engineering APIs Big data Accountability 75

Hello Customer

JUNE 30, 2022

We understand that you already have enough platforms and systems to manage. We offer a range of native integrations, which require no development work on your end, including: Salesforce (CRM), Vectera (Videomeetings), Zapier and Google Tag Manager. But we're not here to give your IT team even more work, on the contrary.

Feedback 52

Feedback APIs CRM Surveys 52