Beyond Philosophy
JANUARY 5, 2015
The list of the top 50 Best Places to work in 2015 was published last week by Glassdoor, the career community based in California. What was interesting to me was in comparing the comments about the companies from the Glassdoor survey, all reveal one thing they have in common: their employees are proud to work there.
Beyond Philosophy
DECEMBER 19, 2017
Just 12 months ago in 2015, they scored 7.33; in 2017, just 7.08. Per the online marketing intelligence service WARC , QVC took the top spot in the survey, jumping nearly 20 places over its positions last year. Sign up to receive my free ebook and enter the competition to get FREE training! Per the report, brands in the U.K.
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Fonolo
AUGUST 28, 2018
Our favorite chart: 2018 Front Office BPO Omnibus Survey. We wrote about it here: Survey Shows Growing Popularity of Call-Backs Among BPOs. About: This report is the result of surveying 500 employees involved in contact center solutions at companies with a formal contact center or with plans to introduce one.
Influitive
OCTOBER 11, 2015
The 2015 B2B Buyer’s Survey Report found that 20% of respondents consider peer recommendations one of the top information resources when researching potential vendors (along with web research and analyst reports). Download my free eBook now. How To Measure The Value of Advocate Marketing.
Influitive
OCTOBER 28, 2015
A 2015 B2B Buyer’s Survey report found that 75% of buyers rely on social media to research potential vendors. In a 2014 Gigaom Research survey of 300 U.S. In this eBook, you’ll learn: The real reasons your customers just aren’t that into giving you referrals. After all, their jobs are on the line.
SharpenCX
JANUARY 15, 2020
Alaska Airlines has been steadily climbing on the ACSI Index since 2015. And, the airline even asks for CSAT surveys through multiple channels, too. In fact, they have an open CSAT survey on their website. That way, in case you miss the chance to fill out a survey by phone, email, or text, you always have a feedback forum.
Kayako
OCTOBER 29, 2015
Slowly coming back home: 2010 – 2015. This coincided with the rise of websites like odesk.com and elance.com (before their merger to upwork.com in 2015) specialising in virtual freelance work. 2015 – onwards. We’ve got some great free resources to help you do this: The Rock Your Support ebook. Here’s why.
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