PeopleMetrics

FEBRUARY 11, 2015

This quote from Sonia Simone ''s excellent post entitled How to Create a Deep Connection with Prospects and Customers sums up a question we''ve been grappling with here at PeopleMetrics in recent months: how to help B2B companies differentiate on the prospect experience and close more sales. Survey Says ''Yes''.

Sales 79

Sales B2B Feedback Surveys 79

Influitive

OCTOBER 11, 2015

The 2015 B2B Buyer’s Survey Report found that 20% of respondents consider peer recommendations one of the top information resources when researching potential vendors (along with web research and analyst reports). This social proof will help you attract more prospects, close more deals and shorten the sales cycle.

B2B 111

B2B Marketing Best practices Feedback 111

Influitive

NOVEMBER 26, 2015

Amy’s team sought out their most excited sales reps to help invite customers to the Blackbaud Champions advocate marketing program, and drive referrals. . Download your FREE eBook now. Seek out internal advocates. Finding passionate and influential internal advocates in different departments helped Blackbaud reach its program goals.

Customer advocacy 68

Customer advocacy Gamification B2B Education 68

Influitive

AUGUST 3, 2015

In fact, the 2015 B2B Buyer’s Survey Report (sponsored by DemandBase and Demand Gen Report), found the top three resources that buyers rely on when researching potential vendors were: In addition, access to all of this information is making the buying cycle longer. Download the free eBook now. Social proof is the new marketing.

B2B 66

B2B Marketing B2C Education 66

Influitive

JUNE 14, 2016

He’ll have some tough questions for the sales rep tomorrow. I was first introduced to the concept of the Servant Leader by community engagement maven Phoebe Venkat during a talk she did at a conference in 2015. Maybe by taking themselves out of the equation the sale could have been saved. Download your FREE eBook now.

Marketing 60

Marketing SaaS Consulting Consulting 60

ClientSuccess

NOVEMBER 3, 2017

Priscilla has been a Customer Success Manager for 15Five since January 2015, with a background as both an Account Executive and National Sales. Here are other customer success resources that will help you excel in your role: Customer Success eBooks : Customer Success as a Culture: Customer Success Leaders Edition.

Best practices 44

Best practices SaaS Employee engagement Metrics 44

LiveChat

FEBRUARY 22, 2016

TIP: Learn how to turn your data into satisfaction from our data-driven support management ebook. It could be your CRM software, analytics platforms, NPS surveys, even simple contact forms and spreadsheets. You can learn more on what makes online customer service tick in our Customer Service Report 2015.

Marketing 44

Marketing Real estate CRM Personalization 44