LiveChat

FEBRUARY 22, 2016

CRM, marketing automation and analytics tools, market benchmarks and reports , customer service software. TIP: Learn how to turn your data into satisfaction from our data-driven support management ebook. It could be your CRM software, analytics platforms, NPS surveys, even simple contact forms and spreadsheets. Data sources.

Marketing 44

Marketing Real estate CRM Personalization 44

Comm100

MAY 19, 2020

20, 2015, and as it is one of our most popular posts, we have updated it to include the latest research, up-to-date statistics and best practices in this topic. Note: This blog post was originally published on Jul. Improved Customer Service and Loyalty. Effectiveness, efficiency and professionalism are the core skills of an excellent agent.

Best practices 111

Best practices Analytics Sales Benchmark 111

Netomi

SEPTEMBER 10, 2022

To review some of our own research on this topic, please check out any of our four eBooks on the topic of customer service: The State of Customer Service in 2022 Addressing The Top Customer Service Challenges in Retail with AI Righting the Ship Transforming Customer Service with AI. Satisfaction = Reality – Expectations. Let’s chat.

Customer Service 52

Customer Service Chatbots Customer Support Enterprise 52