Callminer

APRIL 21, 2020

This article describes the Voice of the Customer process in great detail and provides a few useful templates and examples of the functions that comprise such a VOC system.

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182

JivoChat

NOVEMBER 2, 2022

Having confirmation email templates can be very useful so you know what to write to your target audience to reassure them that a specific situation happened. Confirmation Email Templates. Order Confirmation Email Templates. Template 1. Template 2. Template 3. Template 4. Template 5. Template 6.

Accountability 75

Accountability Feedback Personalization Marketing 75

JivoChat

JULY 11, 2023

Finding the best portfolio website templates will make it much easier to create your online portfolio and conquer new opportunities. Whether you are an architect, photographer, designer, or any other professional who wants to have a digital space to showcase your work, using the right template makes the content much more attractive.

Construction 75

Construction Personalization Management 75

Help Scout

MARCH 27, 2024

Kickstart your cold email open rate with our list of 11 templates and learn the steps you can take to craft compelling templates of your own. Read the full article

49

49

Nicereply

NOVEMBER 21, 2023

29 Ready-to-Use NPS Survey Questions Templates Creating effective NPS survey questions involves selecting the right template for your needs. Below are 28 ready-to-use templates specifically designed for various touchpoints in the customer journey. Follow-up question: What could we improve? How was your checkout experience?

Surveys 59

Surveys B2B Feedback Education 59

JivoChat

MAY 24, 2023

Choosing the best website templates is crucial to achieving your goals. Some of the best website builders, like Wix, offer pre-made templates which already have a mobile-friendly version, meaning that your website will perform well on mobile devices too. The user can discover more about the company as they scroll down the page.

Real estate 75

Real estate SaaS Sales Technology 75

Lumoa

FEBRUARY 16, 2023

One of the best analysis techniques available is the voice of customer (VoC) template. This article will explain what VoC is, how to use it, and tips on creating your own voice of customer template for your business. It will help you gather valuable feedback, identify customer pain points, and work towards better solutions.

Feedback 94

Feedback Best practices Analytics Surveys 94

Nicereply

JULY 31, 2023

At the end of the article, we’ve also shared free customer satisfaction survey templates to inspire you as you create your own. Customer satisfaction survey templates We’ve seen how to create great customer satisfaction surveys. We’ve also included some templates created with Nicereply, such as the CSAT and NPS score surveys.

Surveys 98

Surveys Feedback Customer Support Wireless 98

JivoChat

MAY 25, 2022

Counting on high-quality website banner templates to make advertisement campaigns can help you. It’s possible to use this template and adjust it according to your brand’s visual identity as well. . The Summer Giveaway template is an example of that. Do you want to conquer more traffic to your website? Christmas Tree.

Real estate 75

Real estate Advertising Sales Technology 75

Help Scout

AUGUST 22, 2023

Use these customer service response templates and examples to craft perfect replies to the trickiest emails your team receives. Read the full article

Customer Service 88

Customer Service 88

Totango

JUNE 3, 2022

Customer success email templates form a foundation for effective CS automation. To help, we’ve created six email templates you can use for a variety of customer events, including: Customer success manager introductions. Use these email templates to help you save time implementing your CS strategy. Customer check-ins.

Feedback 108

Feedback SaaS Surveys Accountability 108

HelpCrunch

SEPTEMBER 23, 2022

The post Top 9 Chatbot Templates to Launch on Your Website Today appeared first on HelpCrunch blog. Stats say that chatbots can now handle 68.9% of conversations from start to finish. Pretty cool, right? But such an ideal state of affairs is only possible if the bot flows you launch speak to [ … ].

Chatbots 118

Chatbots 118

Help Scout

AUGUST 22, 2023

with these onboarding email templates. Customer success managers are already busy. Save time (and improve your customers' experience!) Read the full article

Customer Experience 75

Customer Experience Management 75

LiveVox

JANUARY 9, 2023

Whatsapp message templates are an integral component of any WhatsApp-based customer communication workflow. The post Managing WhatsApp Message Templates (New at LiveVox) appeared first on LiveVox.

Management 75

Management 75

JivoChat

OCTOBER 5, 2022

Are you looking for cart abandonment email templates? Check out the article and enjoy the email templates that can inspire you. . What should a cart abandonment email template contain? Use them when you create your cart abandonment email template. Cart Abandonment Email Templates Examples. Copywriting.

Construction 75

Construction Personalization Sales Best practices 75

HelpCrunch

FEBRUARY 15, 2022

The post Knowledge Base Article Templates That Unweight Your Writing Burden appeared first on HelpCrunch blog. The fitting software is chosen and everything is all set for the trouble-free customer self-service. Wait a minute…do you get the feeling something is missing? [ … ].

Self service 118

Self service 118

Help Scout

FEBRUARY 25, 2022

Here are the best tips, tricks, and templates to use to improve your team’s processes for writing exceptional customer service emails. Read the full article

Customer Service 110

Customer Service 110

Help Scout

AUGUST 22, 2023

These free customer success plan templates will help guide your team toward providing the best possible experience for your customers. Read the full article

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80

Help Scout

MARCH 18, 2022

We’ve put together a list of 18 higher education email templates you can set up as saved replies to answer common student questions. Read the full article

Education 104

Education 104

BlueOcean

OCTOBER 23, 2023

You can also download our customizable RFP template here. Download our free customer care RFP template here. The post 70 Customer Care RFP Questions (An Updated List + RFP Template) appeared first on Blue Ocean. You’re welcome to pick and choose from the questions below, tailoring to your unique business needs.

Customer Care 71

Customer Care outsourcing Employee engagement Contact Center 71

BlueOcean

AUGUST 30, 2022

In fact, we’ve even offered a downloadable template in the past. We’re excited to provide a new and improved RFP template—now in an easy-peasy Word format (sorry Excel lovers!). The template includes: Company Profile. The post The Ultimate Headache-Free Contact Center RFP Template appeared first on Blue Ocean.

Contact Center 62

Contact Center outsourcing 62

Nicereply

JULY 31, 2023

At the end of the article, we’ve also shared free customer satisfaction survey templates to inspire you as you create your own. Customer satisfaction survey templates We’ve seen how to create great customer satisfaction surveys. We’ve also included some templates created with Nicereply, such as the CSAT and NPS score surveys.

Surveys 52

Surveys Feedback Customer effort Customer Support 52

Help Scout

AUGUST 22, 2023

These customer feedback email templates take the guesswork out of how to ask. Every customer-facing team should be asking for constructive insights from their customers. Read the full article

Feedback 52

Feedback Construction 52

Help Scout

MARCH 6, 2024

Elevate your communication with sales email templates and best practices that engage and convert. Read the full article

Sales 49

Sales Best practices 49

Call Experts

SEPTEMBER 30, 2022

Before you use an on-call scheduling template to manage your time , you should know precisely what it is and how it works. This article will dive into on-call scheduling , on-call scheduling templates, and how these templates work. What Is An On-Call Scheduling Template? What is On-Call Scheduling?

Enterprise 72

Enterprise Morale Healthcare Management 72

Quality Contact Solutions

APRIL 29, 2021

If you are serious about making such an assessment, below is an example of a good daily report template for an outbound marketing program. more…) The post Best Daily Report Template for Outsource Telemarketing 2021 appeared first on.

Telemarketing 98

Telemarketing outsourcing Marketing B2C 98

JivoChat

MARCH 8, 2022

Website builder templates can turn the task of developing a website into a much easier one. Selecting the right template is very important to provide a great user experience, organize your website content in a way that is easy to navigate, and attractive for your target audience. Tech Company. Electronics Store. Engineering LTD.

SaaS 75

SaaS Engineering Construction Finance 75

Totango

MAY 19, 2021

At Totango, we understand the importance of this decision, so we built a Customer Success Platform Evaluation Scorecard to provide you with a customizable template to help you narrow down your search and evaluate platforms against one another based on the factors that are most important to your specific business requirements. Customer 360.

Real estate 106

Real estate Customer retention Enterprise Analytics 106

Knowmax

OCTOBER 10, 2023

Explore 30+ ready-to-use help desk scripts examples & templates and discover best practices to enhance your customer service interactions.

Scripts 52

Scripts Best practices Customer Service Contact Center 52

Nicereply

JANUARY 11, 2022

In this article, we’ll focus on reach-out email templates for proactive customer service. Here are 6 reach-out email templates you can adapt to your own use. Use these 6 reach-out email templates and you might even be able to teach them a thing or two in the meantime! A one-month check-in.

Customer Service 98

Customer Service Surveys Feedback Upselling 98

VirtualPBX

NOVEMBER 10, 2020

Our latest feature release, Business SMS , lends itself to extension through Airtable templates, so we made a proof of concept for that purpose. It’s an event tracker you can customize through existing Airtable templates and by crafting your own functions. Using an Airtable Template for SMS.

APIs 75

APIs Accountability Scripts Marketing 75

JivoChat

DECEMBER 8, 2021

With free newsletter templates, it’s going to be much easier to start implementing this marketing strategy. . Several websites provide professional templates, which won’t require design or coding skills to structure the emails you are going to send. Highlighted features: More than 40 free newsletter templates.

Real estate 52

Real estate Accountability Automotive Education 52

GetFeedback

JUNE 13, 2019

In addition to providing a flexible customer feedback solution, GetFeedback now offers Flow Templates. How do GetFeedback Flow Templates work? Setup is easy and you can launch Flow Templates in just a few steps. First, you’ll install the GetFeedback Flow Template from the AppExchange. That’s where GetFeedback comes in.

Surveys 68

Surveys Consulting Consulting Upselling 68

JivoChat

OCTOBER 26, 2021

One of the most difficult decisions you’ll make when setting up your virtual shop is which template to use. We’ve trawled the internet looking for free templates for your sales website, searching for options in different categories, to help you narrow down your search and help you make a decision. Generic templates for sales websites.

Sales 52

Sales Automotive Engineering Education 52

Nicereply

JANUARY 25, 2022

5 Templates You Can Use When You Need to Make an Apology. To aid you, we’ve collected 5 templates that address some of the most common customer complaints. To aid you, we’ve collected 5 templates that address some of the most common customer complaints. Every customer complaint is unique and requires special attention.

Best practices 105

Best practices Accountability Customer Service Personalization 105

Help Scout

AUGUST 22, 2023

Uncover eight free customer satisfaction survey templates and how to glean insights after your customers respond. Read the full article

Surveys 40

Surveys 40