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Exploring summarization options for Healthcare with Amazon SageMaker

AWS Machine Learning

In today’s rapidly evolving healthcare landscape, doctors are faced with vast amounts of clinical data from various sources, such as caregiver notes, electronic health records, and imaging reports. In a healthcare setting, this would mean giving the model some data including phrases and terminology pertaining specifically to patient care.

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5 Keys to Writing a Successful B2B Telemarketing Script

Quality Contact Solutions

Recently I was asked what the key was to create a robust B2B Telemarketing Script. It’s a good question, and after having helped develop and implement thousands of successful scripts over the years, I don’t have that 30-second elevator pitch answer to that question. What is the goal of the script?

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The Case For the Anti-Script: A Multifactor Analysis of Script Adherence

Balto

“The anti-script doesn’t mean that you should wing it on every call… what anti-script means is, think about a physical paper script and an agent who is reading it off word for word… you’re taking the most powerful part of the human out of the human.” Share on Twitter. Share on Facebook.

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5 Keys to Writing a Successful B2B Telemarketing Script

Quality Contact Solutions

Recently I was asked what the key was to create a robust B2B Telemarketing Script. It’s a good question, and after having helped develop and implement thousands of successful scripts over the years, I don’t have that 30-second elevator pitch answer to that question. What is the goal of the script?

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.

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Everything You Need to Know About Auto Attendant

Hodusoft

In this blog post, we will discuss everything about auto attendants starting from what they are, how they work, the pros and cons of using auto attendants, how to set up an auto attendant, and how to include scripts. Past and Present: A Brief History of Auto Attendant How Does an Auto Attendant Work? Read on to know more.

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Revolutionizing large language model training with Arcee and AWS Trainium

AWS Machine Learning

Now you can launch a training job to submit a model training script as a slurm job. Finally, convert the saved checkpoints back to a standard format for subsequent use, employing scripts for seamless conversion. Malikeh’s research interests are NLP, domain-adaptation of LLMs, ML for healthcare, and responsible AI.

APIs 93