VirtualPBX

APRIL 1, 2021

Keep the production and efficiency high and your meetings short with our new Video Conference Survivor feature. Video Conference Survivor is offered exclusively at VirtualPBX, so don’t waste time in another meeting without it. How Video Conference Survivor Works. Try something new in your company meetings! Vote them off!

Morale 98

Morale Metrics Personalization 98

Beyond Philosophy

APRIL 19, 2024

If you have a story you want to share with us, please send us a video or audio for our None of Us Are As Clever as All of Us Feature. We’d love to hear it and might feature it on the podcast and in the newsletter. Strategies for crafting compelling stories, including emotional resonance and relatability.

Marketing 222

Marketing Personalization 222

CSM Magazine

FEBRUARY 6, 2024

In the digital age, where content is king, the gatekeeper to any kingdom of information is often a simple, yet powerful visual cue: the video thumbnail. This seemingly small element of your video content strategy influences viewer behavior, draws attention, and ultimately determines whether your content gets the engagement it deserves.

Best practices 52

Best practices Metrics Marketing Personalization 52

JivoChat

APRIL 24, 2023

If you’re looking for a way to take your brand to the next level, short-form video might just be the solution you’ve been searching for. In fact, you can use short-form videos to supercharge your brand’s growth and reach a wider audience than ever before. What is a short-form video?

Marketing 75

Marketing Sales Personalization 75

VirtualPBX

JUNE 2, 2020

VirtualPBX is reaching beyond voice-only capability with its first Video Conferencing beta test. This beta test allows our participating VirtualPBX Phone Plan customers to conduct 1:1 video chats on a range of devices. Feedback during this process will be essential for building out the capability of our video service.

Feedback 92

Feedback 92

VirtualPBX

JUNE 22, 2021

This week we want to thank our customer, 1st Classic Transportation, for participating in our new case study video that shows how successful the company has been in using its phone system to power through the economic slowdown caused by COVID-19. Your browser does not support the video tag. “I We hope to speak with you soon.

Transportation 99

Transportation Customer Support Personalization Sales 99

JivoChat

AUGUST 13, 2023

SITE123 Features Sell Online When the subject is SITE123 review, one of the features that make the platform stand out from many others is it allows you to have an e-commerce site. If you are willing to invest and wish to have access to extra features, you can opt for the premium plan.

Engineering 75

Engineering Accountability Customer Support Marketing 75

JivoChat

JUNE 14, 2022

Do you want to become a video editor? Nowadays, there are high-quality video editing courses available online that enable you to learn without having to leave your home. You will be taught how to use some of the most popular video editing software such as Adobe Premiere. Editing your videos. Workload: 24.5

Advertising 75

Advertising Marketing 75

VirtualPBX

SEPTEMBER 24, 2021

Business VoIP features for busy professionals offer time-saving and convenient solutions for everyday workflow inefficiencies. Today’s blog will share five types of business VoIP features designed with busy professionals in mind. VirtualPBX is an award-winning VoIP ecosystem with features like HD Voice, SMS, Video, and so much more.

voip 98

voip Call Logging Telecommunications Call flow 98

VirtualPBX

JUNE 3, 2021

We’ve been waiting for this a long time, and it’s finally here: Our VirtualPBX Mobile Softphone can connect to video conferences on our platform. This means you can now take our Video Conferencing feature with you anywhere. Start Your Own Video Conference. Adjust Call Features. Invite Participants.

Personalization 98

Personalization Management 98

Certified Languages International

JANUARY 19, 2024

As organizations aim to serve increasingly diverse populations across languages and cultures, video remote interpreting (VRI) has emerged as an essential communication solution. Get access to on-demand & scheduled video interpreting in seconds with CLI What Is Video Remote Interpreting?

Personalization 40

Personalization Technology 40

Certified Languages International

MAY 6, 2020

And while over-the-phone interpreting is at the heart of what we do, we’re also very committed to ensuring our video remote interpreting (VRI) solution exceeds your expectations as well. That’s why we’ve recently updated the look and feel of our VRI platform, and added several features to improve the user experience. 3-way video call.

Scripts 52

Scripts Accountability Technology Personalization 52

TechSee

AUGUST 31, 2022

Making the leap from engaging with customers and agents via text and voice, to visual and live video is a big step. While COVID introduced technology laggards to Zoom, bringing instant, live video to the mainstream. The right partner will provide customers with the option to schedule a video call for later.

APIs 109

APIs Enterprise Technology Self service 109

Spearline

DECEMBER 8, 2020

Video conferencing has become a core facet of the year 2020, enabling organizations to communicate, family and friends to stay connected, and even for medical practitioners to assess their patients. By 2024 , research projects that the video conferencing industry will be worth US$20 billion. Enhanced features.

Technology 90

Technology Personalization Accountability Marketing 90

VirtualPBX

MARCH 30, 2021

This past weekend, our COO Lon Baker, had the distinct pleasure of being featured with show host Nathan Mumm on the weekly technology podcast TechTime Radio. Your browser does not support the video tag. When we need information broad and specific about how customers will want to access our features, we can go to Lon Baker.

Advertising 98

Advertising Accountability Technology Marketing 98

NobelBiz

FEBRUARY 13, 2024

Incorporating the appropriate software features is not just beneficial for call centers or other similar businesses, but rather necessary in order to enhance customer interactions. Software solutions offer a world of features that cater to various aspects of call center operations. Among its standout features is the Preview Dialer.

call center software 59

call center software Call Center Interactive Voice Response Contact Center 59

VirtualPBX

JUNE 24, 2020

With our Video Calling beta test in full swing, we wanted to do something a little different this week. What you can read here today is a profile of several Yealink video conference desk phones. We have tested multiple Yealink phones to work with our Video Calling Service. Video Calling Aspects. Audio and VoIP Features.

voip 80

voip Marketing 80

Beyond Philosophy

APRIL 11, 2024

To get us started with our answer, we turn to Eckhart Boehme , Founder and Managing Director of Unipro Solutions , who contacted us as part of our podcast’s “ None of Us Are as Clever as All of Us ” feature, where people submit their ideas, and thoughts, opinions, reports, statistics, or whatever else. I thought I would share it here as well.

Customer emotions 195

Customer emotions Marketing Personalization Sales 195

Beyond Philosophy

FEBRUARY 2, 2024

Our interest in the significance of language ignited recently when we received a None of Us Are as Clever as All of Us video from Shane Smith ( ssmith@everetics.com ) at Everetics , a consultancy specializing in customer support and service. Language holds a pivotal role in shaping your customer experience.

Scripts 222

Scripts Consulting Consulting Customer Experience 222

VirtualPBX

JUNE 12, 2020

For a quick update on the state of our Video Calling beta test, our COO, Lon Baker, provided some insight about what’s been going on behind the scenes. Foremost, Baker expressed his excitement about the impact that video will have on VirtualPBX in the years to come. “I I’m excited to see this come to pass. The Testing Process.

Feedback 85

Feedback Technology 85

JivoChat

DECEMBER 21, 2021

IGTV, reels, and stories: video content is conquering a significant space on Instagram. To keep your profile updated with the latest trends, it’s essential to count on the best video editing apps for Instagram. They will help you to find the right tools to develop videos that speak to your audience and increase engagement rates.

Scripts 52

Scripts Engineering Accountability Marketing 52

Certified Languages International

JANUARY 12, 2024

Video remote interpreting (VRI) is a telehealth technology from language companies like Certified Languages International (CLI) that connects medical staff with professional video interpreters within seconds. Reliable video remote interpreting services help healthcare staff give more personalized, equitable care.

Healthcare 40

Healthcare Technology Personalization Consulting 40

JivoChat

FEBRUARY 8, 2022

Learning how to download a video from YouTube gives you the option to enjoy its content offline. With just a few steps you can save the videos on your PC or mobile device. Mainly if you intend to use it on your website or social media pages, for instance, make sure that the video is copyright-free. . Key features: .

Accountability 52

Accountability Technology Management 52

Certified Languages International

SEPTEMBER 21, 2020

Since our inception, CLI has specialized in efficiently connecting remote interpreters, first over the phone and then expanding to video. Our video remote interpreting (VRI) solution was developed on Bluestream Health , an established telehealth platform. We make 3-way video calls easy.

Healthcare 98

Healthcare Technology Personalization 98

JivoChat

JUNE 19, 2022

Explainer videos can be a useful tool when you communicate with your customers. But, to do that, it’s important to know how to create high-quality videos, which were well developed and edited. What is an Explainer Video. What is an Explainer Video. Types of Explainer Videos. Animated Explainer Video.

Customer Support 75

Customer Support Scripts Education Surveys 75

Hodusoft

JANUARY 24, 2023

Telemarketing Software: Features, Benefits, and Implementation When the concept of telemarketing began in the 1950s, telephonists, or switchboard operators as they were known back then, used traditional phone systems to call prospects. In such cases, having this feature is extremely beneficial for a follow-up. Here are some of those.

Telemarketing 52

Telemarketing Interactive Voice Response Contact center software CRM 52

Beyond Philosophy

FEBRUARY 8, 2024

My focus on language this week started when Shane Smith from Everetics , a customer support and service consulting company, sent in a None of Us Are as Clever as All of Us video on the importance of language. I felt it was high, too, but then I found that the [features and benefits of the MacBook Pro here] made it worthwhile.”

Scripts 195

Scripts Consulting Consulting Personalization 195

Jon Arnold

JUNE 17, 2021

They also featured me in this Q&A interview , which now includes an embedded link to the video segment, which you can also watch down below. If you follow my blog, you’ll know I’ve been on a roll lately with Onalytica, being included in two of their recent “Who’s Who?”

Technology 69

Technology 69

Call Center Weekly

MAY 9, 2018

So a profile full of tips for those things or quick videos from the agents on their gardening tips then becomes the thing their consumers are interested in. On the other hand, what people who need insurance care about is the safety of their home, car and family. They care about how to care for those things well.

Call Center 168

Call Center Marketing Accountability Sales 168

TechSee

AUGUST 17, 2023

8 Ways to Optimize Remote Technician Downtime A remote video platform can significantly enhance the effectiveness of field service technicians by providing them with valuable tools, information, and support. Documentation and knowledge sharing: Technicians can use the video platform to record their work processes and solutions.

205

205

CSM Magazine

OCTOBER 13, 2022

And of course, the do not disturb feature will disable all inbound calls allowing you to focus on that crucial meeting without being disturbed. Conferencing and recording features. Nowadays, everyone tries to focus on video conference calls as they demonstrate professionalism and are all-around better for conveying business points.

Real estate 52

Real estate CRM Feedback Technology 52

VirtualPBX

JUNE 29, 2020

Your browser does not support the video tag. Now consider that a jump to low-resolution VP8 video conferencing more than quadruples that amount of data per second. Even more impressive is that HD video explodes the streaming requirement to a whopping 1,500 Kbps – greater than 37 times the amount of audio alone. HD Audio Only.

voip 52

voip 52

Taylor Reach Group

MAY 14, 2019

There was a time where video games were purchased, played and completed with no reason to interact with their creators. Most major video game companies are shifting to a “games as a service” model where you purchase a game with the expectation of playing it months, even years, down the line. by JD Fairweather.

Customer Service 121

Customer Service Consulting Consulting Morale 121

VirtualPBX

JUNE 29, 2020

Your browser does not support the video tag. 264 video streaming more than quadruples that amount of data per second. Even more impressive is that HD video explodes the streaming requirement to a whopping 1,500 Kbps – greater than 37 times the amount of audio alone. 264 video streaming and a few other similar codecs.

voip 59

voip 59

Certified Languages International

JANUARY 3, 2021

Our QA Department recently shared their best pieces of advice for medical interpreters who are making the transition to a video remote interpreting (VRI) platform. Eunice, QA specialist and Mandarin VRI interpreter, recommends making eye contact during a video interaction. Interested in video remote interpreting?

Education 91

Education Technology Consulting Consulting 91

HGS

JUNE 20, 2018

I See You: Staging Better CX, Using Video. 3: Smartphone Video Camera Support Is a Gamechanger, highlighting strategies designed to drive the right answer, fast, for your customers—to ultimately result in a higher CSAT and NPS score for your business. . So now let’s try Scene One, again, this time with video support: Scene Two.

Upselling 100

Upselling Average Handle Time Education Customer effort 100

Call Center Weekly

JANUARY 24, 2018

For example, Dore Juvenile , winner of the ICMI Global Contact Center Award for Best Social Media Customer Care, uses Facebook live videos to teach their customers how to properly install car seats. And if Facebook’s not your thing, YouTube works!) Think about your products and services.

Education 149

Education Contact Center Customer Care Customer Experience 149