JivoChat
JUNE 19, 2022
Explainer videos can be a useful tool when you communicate with your customers. Visualizing something can make it easier for our brain to comprehend a question, so you will help your customers to solve problems in a simpler way. What is an Explainer Video. What is an Explainer Video. Types of Explainer Videos.
Contact Center Pipeline
MAY 21, 2019
It’s 2019: Your customers are going to expect immediate communication and results. At one time, sure, this seemed like a lot to ask for. But when you can order tacos for the entire office with your phone, get a vibration in your pocket every time news breaks or even find a date by swiping on […].
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
TeamSupport
MAY 1, 2020
Living in a world where remote work is now common, more companies are leveraging video technology than ever before to keep in touch internally and with customers. Be it company-wide staff meeting or leadership calls, video has become an important part of how we work. What’s the next step internally?
NobelBiz
JANUARY 23, 2024
As a call center owner, manager, or supervisor, are you grappling with the challenges of elevating customer satisfaction, retention and boosting lead generation? The answer to these pressing concerns may lie in the transformative power of Customer Support as a Service (CSaaS).
CSM Magazine
JANUARY 17, 2024
Whether yours is a relatively large business or a multinational corporation, you fully understand the impact of video marketing. In 2023, HubSpot Blog conducted a study entitled The State of Video Marketing in 2023. This is a facility that will be available across your entire organization What Is An Enterprise Video Platform?
ShepHyken
JUNE 8, 2018
The dissatisfaction you’ll be left with goes both ways: the cost of disappointed customers is high for companies, too. After just one bad customer support experience, trust in a brand is gone forever. Today’s customer support landscape is more than just email. It doesn’t have to be this way. Need more examples?
TeamSupport
MAY 3, 2023
Ensuring that customers have a superior experience using a product or service is a top priority for most companies. Customers expect to have access to fast and easy customer support when and where they need it. The chatbot then delivers a resource to the customer to help them reset their password.
Expert insights. Personalized for you.
75 
Let's personalize your content