JustCall

APRIL 3, 2024

Auto dialers are a secret weapon for call centers and sales teams. They are tireless assistants handling manual dialing while your agents focus on closing sales or generating leads. It minimizes the manual dialing nightmare for sales and lead generation teams. Open API for custom integrations and workflows.

Sales 52

Sales CRM Scripts APIs 52

Nextiva

MARCH 5, 2019

Brilliant sales contest ideas can motivate your sales team to reach unprecedented heights. Sales competitions tap into core aspects of human psychology, unearthing new levels of drive, focus, and energy in your sales reps. The virtues of healthy competition are well-documented.

Sales 101

Sales voip Marketing Customer Experience 101

CSM Magazine

AUGUST 24, 2023

SAP CPQ improves sales performance via smart automation of custom-tailored pricing for multi-aspect products. Running a profitable business nowadays requires not only a marketable product but also advanced technologies to streamline the sales process. What is “Configure Price Quote”? Human factor.

Sales 52

Sales SaaS Upselling Analytics 52

Back Office Centers

DECEMBER 4, 2023

One of the most crucial aspects of Internet sales is order processing, which may have a significant negative effect on your company if done incorrectly. You may concentrate on creating the ideal marketing plan to draw attention to your goods and services and enhance the worth of your business by forging a more powerful brand identity.

outsourcing 67

outsourcing Sales Transportation Finance 67

AWS Machine Learning

SEPTEMBER 19, 2023

Multi-modal data is a valuable component of the financial industry, encompassing market, economic, customer, news and social media, and risk data. Multi-modal agents, in conjunction with generative AI, are finding a wide spread application in financial markets.

Marketing 103

Marketing APIs Engineering Analytics 103

aircall

OCTOBER 6, 2021

One of the best strategies for increasing engagement and retention is to refine your sales onboarding process. In this article, we’ll look at effective sales onboarding and how it can fundamentally improve the new hire experience for your sales professionals. Defining Effective Sales Onboarding.

Sales 117

Sales Scripts Best practices Feedback 117

JustCall

JUNE 28, 2022

In the same context, the structure and processes of the modern-day sales department are drastically different than those of the past, which isn’t at all surprising given that the average customer journey has become more complex than ever. The result: the sales team will minimize the time and resources wasted on indifferent prospects.

Sales 98

Sales CRM Accountability Scripts 98

Dialer 360

DECEMBER 5, 2022

Medicare can be complex, but our handy checklist has everything you need to get ready to protect your business and improve the sales process. What are Medicare sales and Marketing. We are here to support you before, during, and after each sale to help you stay compliant because we are aware of the difficulties you challenge.

Sales 26

Sales Marketing Outbound sales Scripts 26

JustCall

DECEMBER 13, 2022

The world of sales has seen a considerable change. The sales process nowadays is much more complex. Previously, face-to-face meetings and phone calls were enough to clinch a sale. Overall sales during a period is now just a starting metric. Increasingly, machine learning is also playing a part in boosting sales.

Sales 52

Sales CRM Upselling Technology 52

Integrity Solutions

MAY 25, 2021

To ramp up sales performance and strengthen your sales pipeline, you have to develop your salespeople’s confidence; inspire them to be more proactive; improve their ability to build trust and rapport in an increasingly digital world; and equip them to engage in buyer-centric, results-driven conversations.

Sales 122

Sales Consulting Consulting Marketing 122

Customers That Stick

NOVEMBER 6, 2014

The following is a post from Tricia Keels, Content Marketing Manager here at CTS. Nintendo’s documentation, their expert call center reps, and their patience with us flipped this on its head. Our new sales rep asks for our phone number and immediately he is up to speed on our call history. Call Number Two. Except when it’s not.

Call Center 156

Call Center Education Customer Service Sales 156

ClientSuccess

NOVEMBER 2, 2021

Customer marketing is one of these initiatives. While most customer marketing programs are a cross-function of CSMs and marketing teams, many marketing departments will look to CSMs for direction and guidance when selecting and working with customers directly. How is your team managing customer marketing initiatives?

Marketing 59

Marketing Customer advocacy Sales Technology 59

JustCall

APRIL 13, 2020

Start with your remote sales teams, first. In this blog, we will share some hacks and tips sales teams can follow, as they work from home. We spoke to a few leaders and experts from across industries to understand what remote sales practices, and hacks they are using. Tips, Tricks, and Hacks for Remote Selling.

Sales 98

Sales CRM Analytics Chatbots 98

aircall

JANUARY 4, 2021

The process for developing a B2B sales prospecting strategy is vastly different than what many long-time salespeople grew accustomed to over the span of their careers. Something that hasn’t changed is that sales prospecting is still an important and necessary part of B2B sales growth. What Is B2B Sales Prospecting?

B2B 71

B2B Sales Best practices voip 71

Nicereply

JULY 28, 2022

Excellent cooperation between sales and customer service teams is essential for growing a business. From this blog post, you’ll learn how your sales and customer service teams can work together for great results. Documenting the relationship with the customer is essential for both the sales team and the customer support team.

Sales 59

Sales Customer Service Upselling Average Handle Time 59

Beyond Philosophy

DECEMBER 22, 2015

As they are gathering information to help in day-to-day brand decision-making, consumers want, crave, desire, seek, and value content from marketers – as long as it is reasonably altruistic, informative and objective, and minimizes the ‘look of sponsorship’ and the three most readily identifiable sales ‘P’s’: push, pitch, and puff.

Marketing 231

Marketing Engineering Consulting Consulting 231

aircall

DECEMBER 16, 2022

The right cloud-based phone system for your customer support team can make or break a sale. With plenty of Justcall alternatives available on the market, finding the ideal cloud-based phone system for your customer support team can be quite a time-consuming process. Reach Your Sales Goals With Aircall . stars on G2.

Sales 62

Sales CRM Interactive Voice Response Coaching 62

JustCall

DECEMBER 7, 2022

Well, by developing a sales strategy that’s dynamic. A robust sales strategy is a guiding light for acquiring new customers who can contribute to the revenue pipeline. All businesses must develop a sales strategy regardless of their size, nature, or industry. It will help you find better ways of closing sales deals.

Sales 52

Sales Inbound sales Self service Outbound sales 52

aircall

FEBRUARY 1, 2021

Have you ever looked at a high-performing sales team and wondered what kind of sales team training empowered them to be the best? spend over $70 billion on sales training every year. As you develop your sales team training program, you’ll need to have a good understanding of the purpose and goals of the training.

Best practices 62

Best practices Sales Call Center Coaching 62

JustCall

MARCH 7, 2023

The sales world has changed dramatically. In a market where potential buyers are just a Google search away, the traditional methods of prospecting and selling no longer suffice. Hybrid workspaces blend in-office sales reps and off-site staff (mostly working from home).

Best practices 52

Best practices Sales Morale Personalization 52

Mindtouch

JUNE 13, 2018

They’ve taken screenshots, written the documents, and put them through workflow for publication. Off that documentation goes to the knowledge base. Things are generally peachy until we come to find that internal customers aren’t actually using the documentation. Maybe they don’t know certain documentation exists at all.

Self service 48

Self service Customer Support Sales Technology 48

JustCall

SEPTEMBER 22, 2022

Sales jobs come with a lot of pressures and challenges. A sales team has to be high-performing and efficient to achieve targets and gain new customers. Irrespective of what company you work for, if you are on a sales team, you have to face certain challenges for sales targets. 5 Sales Challenges and How to Fix Them.

Sales 52

Sales Feedback Analytics Customer retention 52

JustCall

JUNE 25, 2021

Sales automation as a technology is projected to grow at a phenomenal rate in the near future, coming second only to Artificial Intelligence. Sales Automation is extremely beneficial in reducing manual labour and increasing the overall efficacy of the sales team. What is Sales Automation? What is Sales Automation?

Sales 52

Sales Chatbots Virtual Agent Marketing 52

JustCall

NOVEMBER 24, 2022

Do you know that many sales reps don’t like to follow imposed instructions, and 2/3rds of all salespeople don’t follow a s ales process ? Despite everything, you need a formal sales process to complete sales faster. What is a Sales Process ? Why Build a Sales Process ? Sales is a numbers game.

Sales 52

Sales B2B Surveys CRM 52

Satrix Solutions

JANUARY 31, 2019

In part 1 of this blog series , we shared the wealth of knowledge we believe every company should be striving to capture from the sales process. Is Your Sales Team a Reliable Source of Insight? The most common approach is having the sales rep ask the contact they’ve been trying to close why they made the selection they did.

Sales 68

Sales Feedback Surveys CRM 68

ShepHyken

JANUARY 28, 2022

Customers play a crucial role in establishing the position of a business in the market. The CRM system covers sales, business development, marketing, recruiting, etc., The comprehensive tool helps you manage and monitor all your sales, marketing, service, revenue, etc., from all platforms in one place. Encryption.

CRM 175

CRM Sales Feedback Customer Support 175

aircall

OCTOBER 25, 2018

Alex has a professional background in creating and leveraging targeted sales enablement content to produce qualified leads and increase sales efficiency. The growing buzz around sales enablement. Up until a few years ago, sales enablement was not a function that warranted any serious attention.

Sales 75

Sales B2B Outbound sales SaaS 75

CustomerSuccessBox

NOVEMBER 2, 2021

A seamless handoff from sales to customer success to implementation is necessary to deliver the promised early value. CS professionals must have felt the grunt of a bad transition from Sales to Customer Success. Why are Sales to CS handoffs a tricky stage? The first step after a sale is successful is onboarding.

Sales 52

Sales Engineering Upselling Customer retention 52

JustCall

NOVEMBER 24, 2022

B2B sales strategy has come a long way from the time of networking at trade events or rattling off pitches while cold calling. Read on to know all about devising a killer B2B sales strategy. What Has Changed With B2B Digital Sales? Information could be that fine line between a successful sale and a missed opportunity.

B2B 52

B2B Sales B2C SaaS 52

JivoChat

NOVEMBER 21, 2021

Earlier, most IT companies didn’t put much emphasis on what life was like “outside of IT”, result-oriented email marketing wasn’t even on the radar. They independently studied both the algorithm of sales of their services and channels for their sales activity. This bridge connects marketing and sales in IT.

Marketing 52

Marketing Sales outsourcing Best practices 52

ShepHyken

MARCH 4, 2022

This week we feature an article by Mike Macpherson, Director of Sales and Marketing for VBO Tickets , a global provider of a total ticketing engagement solution. Asking the right questions, actively listening, and documenting insights from the customer is one of the most effective ways to provide the right solution.

Customer Experience 181

Customer Experience Customer centricity Sales Marketing 181

CSM Magazine

APRIL 11, 2024

Here are some critical steps to consider: Market Trends : Understand the current trends in the real estate market to gauge pricing and demand. Property History : Research the property’s history, including previous sales, renovations, and potential issues. Identify Deal Breakers: Know what terms are non-negotiable for you.

Real estate 52

Real estate Transportation Marketing Engineering 52

Mindtouch

MARCH 1, 2018

But we also recognize that the economic health of any company very much depends on a sales team that can close deals. To propel prospective customers from the product validation phase through the purchasing phase and beyond, agents (sales and support) need tools that help them deliver the right product content at just the right moment.

Sales 48

Sales Technical Support Scripts Engineering 48

Calltools

FEBRUARY 6, 2019

No matter how successful your sales team is at your call center, there’s always room for improvement. Contact Rates When you’re trying to make sales over the phone, your first objective is to actually make contact with your leads. That’s why your contact rate is an important metric to track for sales success.

Sales 40

Sales Marketing call center software Metrics 40

CrazyCall

NOVEMBER 22, 2018

And sales tips are no different. Once you type your question on how to become better in sales in Search, you’ll get 101 sales advice in return. In this respect we’ve decided to launch our blog series putting together the interviews with top sales experts that are actually making an impact and willing to share their knowledge.

Sales 61

Sales SaaS Coaching Outbound sales 61

Nicereply

MAY 14, 2019

Let’s contrast a community strategy against traditional sales tactics. Sales are vitally necessary for your business, but unfortunately not always enthusiastically welcomed by your potential customers. A big reason why customers can feel hostile to sales tactics is because they don’t think they are getting enough in return.

Sales 76

Sales B2C B2B Customer retention 76