AWS Machine Learning
MARCH 1, 2024
At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With a knowledge base, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG). Hybrid search can better handle such open-ended dialogs.
AWS Machine Learning
APRIL 8, 2024
At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With Knowledge Bases for Amazon Bedrock, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data using a fully managed Retrieval Augmented Generation (RAG) model.
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Nicereply
SEPTEMBER 13, 2022
The knowledge base has been considered a crucial component of providing self-service for years. And now knowledge bases as we’ve always known them are dead. We’ve all seen the expansion of chatbots. Here’s what it all means: The way we consume knowledge is changing. The traditional knowledge base is fading.
Netomi
JUNE 10, 2023
The Power of a Zendesk Knowledge Base and Customer Self-Service The modern customer wants self-service. That’s why, over the past few years, we’ve seen companies build out robust Knowledge Bases (or Help Centers) on Zendesk and other leading customer experience platforms. What is Zendesk Knowledge Base?
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bold360 Blog
APRIL 1, 2020
Customers simply want their needs met, and are generally agnostic about how: in fact, 7 out of 10 consumers choose chatbots for quick communication with brands, according to Salesforce. Centralize and Scale Your Knowledge Base. Customers and employees want to easily access this knowledge, especially in a crisis.
Inbenta
APRIL 29, 2020
Depending on the context in which the chatbot project takes place, and therefore its scope of action, its implementation may take more or less time. Indeed, the development of a chatbot implies creating new jobs such as the one of Botmaster for example. How long does it take to deploy an AI chatbot? Let’s see what these can be.
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