Guest Blog: “Good” vs. “Great”
ShepHyken
OCTOBER 7, 2016
This week on our Friends on Friday guest blog post my colleague Erica McBride, shares a story that explains why your organization doesn’t want to just be good, you want to be great! What does “good” mean? Did it delivery legendary customer experience? ” There was my car rental agent. Shep Hyken .
Let's personalize your content