The Art of Customization – 6 Top Personalized Service Examples
Comm100
SEPTEMBER 26, 2023
71% of consumers expect companies to deliver personalized interactions, according to the latest McKinsey & Co. In today’s hyper-connected, personalized customer service isn’t just a isn’t just a nice-to-have; it’s a must. These advanced chatbots can detect user emotions from the tone, choice of words, or even typing speed.
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