Remove Best practices Remove Course Remove Scripts
article thumbnail

Guest Post: 5 Contact Center Best Practices That Make Clients Happier

ShepHyken

Following best practices and applying hacks has proven fruitful for a lot of contact centers. This shortlist of contact center best practice hacks should set you up for success in the pursuit of customer service excellence. You can do the same and improve your customers’ experience.

article thumbnail

8 Best Online Coding Courses

JivoChat

If you are looking for the best online coding courses to begin a new career or enhance your knowledge in your area, we have created an amazing list for you. Check out the article and discover which course suits you best. . 8 Best Online Coding Courses. Python Scripting and Automation. Main topics: .

APIs 75
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

8 Best Ethical Hacking Courses

JivoChat

Ethical hacking courses enable you to learn how to perform a security assessment and implement the best practices to keep a network safe. . The Learn Ethical Hacking from Scratch course will teach you how to use more than 30 hacking tools, including Metasploit, Aircrack, and SQL Map. Cross-site scripting vulnerabilities

article thumbnail

15 Call Center Quality Monitoring Best Practices 

OctopusTech

With call center quality monitoring best practices, you can improve your order processing, customer response rate, and call resolution rates by creating high-quality process policies for the growth of your company. . 15 Best practices of Call Center Quality Monitoring. Create a script.

article thumbnail

6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.

article thumbnail

What is PCI Compliance Call Recording & Transcription: Definition, Expert Tips & Best Practices

Callminer

Expert PCI Compliance Tips & Best Practices. Below, we’ve rounded up 17 tips and best practices for PCI compliance from industry and regulatory experts. Expand your call recording practices. Train agents thoroughly on everything compliance-related and integrate PCI best practices into their scripts.

article thumbnail

6 Best C# Courses: Enhance your Programming Skills

JivoChat

By doing a C# course, you will be able to learn how to code using this programming language. If you are looking to start your career as a developer, you will find C# courses created for beginners and don’t require experience. It isn’t required to have any experience to take the course. Your first script.

Scripts 75