Concentrix

JANUARY 30, 2023

Find out where the rubber meets the road in improving automotive CX with key findings from our automotive study conducted in partnership with Salesforce.

Automotive 62

Automotive Chatbots 62

Concentrix

OCTOBER 12, 2022

Learn where the automotive industry is headed from leaders at Salesforce and Concentrix. The post Learning with Leaders: Automotive Cloud appeared first on Concentrix.

Automotive 62

Automotive 62

Beyond Philosophy

JANUARY 19, 2015

In this blog, we’re zeroing in on automotive word-of-mouth. The post Car Talk: The Marketing Gift of (Automotive) Gab appeared first on Beyond Philosophy. Is that positive enough word-of-mouth, brand-bonding an d owner advocacy? I’d say so. Where Audi is concerned, I’m an amplifier (meaning that I’m a brand advocate, not a promoter).

Automotive 358

Automotive Marketing Consulting Consulting 358

Concentrix

AUGUST 18, 2022

Join Salesforce and our loyalty team as we discuss the changes underway in the automotive industry. The post Loyalty Leaders: Salesforce for Automotive appeared first on Concentrix.

Automotive 62

Automotive 62

Concentrix

AUGUST 18, 2022

Join Salesforce and our loyalty team as we discuss the changes underway in the automotive industry. The post Loyalty Leaders: Salesforce for Automotive appeared first on Concentrix.

Automotive 62

Automotive 62

Concentrix

AUGUST 18, 2022

Join Salesforce and our loyalty team as we discuss the changes underway in the automotive industry. The post Loyalty Leaders: Salesforce for Automotive appeared first on Concentrix.

Automotive 62

Automotive 62

Concentrix

AUGUST 18, 2022

Join Salesforce and our loyalty team as we discuss the changes underway in the automotive industry. The post Loyalty Leaders Automotive for Salesforce Video appeared first on Concentrix.

Automotive 62

Automotive 62

Concentrix

AUGUST 18, 2022

Join Salesforce and our loyalty team as we discuss the changes underway in the automotive industry. The post Loyalty Leaders Automotive for Salesforce Video appeared first on Concentrix.

Automotive 48

Automotive 48

TeleDirect

NOVEMBER 9, 2022

Whatever your company provides, if it’s in the automotive industry, TeleDirect is your best choice for providing stellar customer contact services, converting leads and seeing return customers. For a free personalized quoImprove Customer Service In Automotive Industryte and conversation about our services, call (800) 776-1081 today.

Automotive 62

Automotive Customer Service outsourcing Business Process Outsourcing 62

Concentrix

OCTOBER 12, 2022

Discover how we help clients deliver automotive dealer marketing and local communication at scale for their business. The post Under the Hood: Automotive Dealer Marketing and Localization at Scale appeared first on Concentrix.

Automotive 48

Automotive Marketing 48

ShepHyken

SEPTEMBER 26, 2018

I was talking to the manager of the service and repair center at a major brand automotive dealership. And, that leads to this very important point: When great customer service meets convenience, you have the recipe for disruption.

Automotive 1557

Automotive Customer Service Customer Experience Management 1557

Infinity

MARCH 16, 2022

Like they are in the travel and retail sectors, call volumes in the automotive industry have accelerated upwards since the new year. In January, calls to automotive businesses were up 27.5% Call volumes in the automotive sector are up 23.2% year-on-year. in its first full week. in its first full week.

Automotive 52

Automotive Sales Surveys Marketing 52

Concentrix

OCTOBER 12, 2022

The post Learning with Leaders: Automotive Cloud Video appeared first on Concentrix.

Automotive 48

Automotive 48

CallSource Insights

OCTOBER 1, 2018

CallSource data based off of 3 million sampled and completed automotive phone calls over 2 years. Contact a CallSource representative today to learn more about our DealSaver program and start recapturing your missed opportunities. Reference: 1.

Automotive 99

Automotive Sales Coaching 99

CallSource Insights

DECEMBER 12, 2019

A service BDC department for your automotive dealership can help you create better first impressions and set more appointments to sell more cars. An automotive dealership’s service department is important to create customer loyalty and bring in repeat customers and buyers. Automotive BDC Best Practices.

Automotive 52

Automotive Coaching Best practices CRM 52

SmartAction

MARCH 15, 2022

Otto is a virtual service advisor that helps customers schedule automotive service appointments such as oil changes, scheduled maintenance, and other repairs at any time of day. The scheduling solution integrates with automotive dealership tools, including X-time, CDK, and others, so appointments are booked directly in real-time.

Automotive 40

Automotive Virtual Agent Transportation Scripts 40

ShepHyken

SEPTEMBER 11, 2023

Plus, Shep and Jason talk about the NPS leaders in various industries, including automotive, groceries, airlines, and more. Likewise, even the best service may only temporarily excite a customer if the product fails to meet their expectations. Companies need to achieve a balance between product quality and customer experience.

Automotive 315

Automotive Airlines Benchmark Service level 315

CallSource Insights

MAY 28, 2019

CallSource, the originator of call tracking, is excited to announce the promotion of Pogo Parr to President of its Automotive Division. Pogo has been a staple in Automotive for many years and has recently served as CallSource’s Senior Vice President of Automotive. About CallSource—Own Every Lead.

Automotive 40

Automotive Benchmark Analytics Coaching 40

CallSource Insights

APRIL 10, 2019

In the brand new Automotive Inbound Call Data Report , CallSource analyzed over 106 million phone calls to auto dealers over a 4 year span. The report illustrates how vital inbound phone calls are to the automotive industry, and delivers key takeaways for dealers to keep in mind when prioritizing phone calls.

Automotive 40

Automotive Inbound sales Sales Coaching 40

CSM Magazine

NOVEMBER 11, 2015

A 66 per cent increase in sales since 2012 has turbocharged success for vehicle leasing and contract hire broker Synergy Automotive. In the driving seat: Paul and Martina Parkinson with members of the Synergy Automotive team.

Automotive 69

Automotive Customer Service B2C Finance 69

Infinity

MARCH 28, 2018

For automotive dealerships the main goal is to drive more car sales every month. According to a Think with Google: Automotive Trends Report 2018, these trends stood out among the rest for buyers in the U.S. Automotive dealer marketers and sales teams need to know which vehicle models have these cameras. Families in the U.S.

Automotive 53

Automotive Wireless Advertising Sales 53

CallSource Insights

MARCH 30, 2020

The post Coronavirus (COVID-19) Word Tracks for Automotive Dealers appeared first on CallSource. To discover how CallSource can help with our call coaching, schedule a time to talk to a specialist. Subscribe to our blog for more insights to help your dealership improve.

Automotive 52

Automotive Coaching Sales Management 52

Infinity

APRIL 10, 2018

The automotive sector is a fast-paced, ever-changing industry, so the challenge can feel even more brutal for marketers at car dealerships. Explore the different call tracking options available to automotive marketers in our short eBook specifically looking at the topic here. Stay up to date with market trends.

Automotive 49

Automotive Advertising Best practices Analytics 49

Concentrix

JANUARY 22, 2024

Discover how an automotive manufacturer improved its marketing engagements and response rates with the power of our Marketing Engagement Platform

Automotive 62

Automotive Marketing Personalization Management 62

ShepHyken

OCTOBER 19, 2022

Instead, they became what one author refers to as The ultimate automotive failure. . Unfortunately, The Echo was the opposite of what they were promoting. What they promised was something akin to BMW’s slogan of The Ultimate Driving Machine. Their story is rich with high levels of luxury and engineering.

Automotive 307

Automotive Advertising Engineering Feedback 307

Concentrix

JANUARY 5, 2024

How do we know automotive customers want localized marketing communications? We asked them. Read our report and give your campaigns the green light.

Automotive 62

Automotive Marketing Management 62

CallSource Insights

MARCH 15, 2019

CallSource is happy to announce Kelley Koliopulos’ appointment to Director of Retail Sales Automotive Division; this is a newly created position dedicated to deepening existing relationships and solidifying CallSource’s automotive team. Kelley brings over 25 years of automotive expertise to this position.

Automotive 40

Automotive Sales Accountability Management 40

Cisco - Contact Center

OCTOBER 24, 2023

In the rapidly evolving automotive landscape, vehicles are no longer just machines that move us from point A to point B; they have transformed into complex, interconnected systems on wheels. With this… Read more on Cisco Blogs

APIs 68

APIs Automotive Transportation Enterprise 68

Helpware

OCTOBER 17, 2023

There are applications in a variety of fields, from automotive and healthcare to agriculture and entertainment. Teaching a computer to see and identify objects is growing increasingly important as artificial intelligence (AI) and machine learning (ML) find more mainstream uses.

Automotive 87

Automotive Entertainment Healthcare 87

Unymira

OCTOBER 16, 2023

Knowledge Management (KM) is crucial in transforming customer service, especially in the automotive industry. Manufacturing companies need to quickly adapt to become future industrial leaders in this era of technology, automation and supply chain improvements.

Automotive 52

Automotive Customer Service Management Technology 52

Concentrix

APRIL 13, 2023

Discover how vision, strategy, and customer data are modernizing interactions to enable better automotive CX.

Automotive 62

Automotive 62

Concentrix

MAY 18, 2020

Innovative Marketing Campaign Increases Profit Through the Nissan Rewards Program The Stevie American Business Awards recognized Concentrix for the successful marketing strategy developed for Nissan and INFINITI’s automotive aftermarket industry.

Marketing 118

Marketing Automotive 118

AWS Machine Learning

NOVEMBER 22, 2023

The same Qualcomm AI stack and base AI technology runs on the DL2q instances and Qualcomm edge devices, providing customers a consistent developer experience, with a unified API across their cloud, automotive, personal computer, extended reality, and smartphone development environments.

Automotive 103

Automotive APIs Technology Personalization 103

Peter Lavers

FEBRUARY 20, 2017

The automotive sector is facing massive changes in the next 10 years. Download the Automotive Change Infographic pdf . How will this affect your customer management? The post Auto Industry Challenges Infographic appeared first on Think CX.

Automotive 100

Automotive Management 100

Peter Lavers

FEBRUARY 20, 2017

The automotive sector is facing massive changes in the next 10 years. Download the Automotive Change Infographic pdf . How will this affect your customer management? The post New Infographic: Challenges facing the Auto Industry appeared first on Think CX.

Automotive 100

Automotive Management 100

Peter Lavers

FEBRUARY 20, 2017

The automotive sector is facing massive changes in the next 10 years. View the Automotive Change Infographic. How will this affect your customer management? Contact us: info@thinkCX.co.uk. The post Auto Industry Challenges Infographic appeared first on Think CX.

Automotive 100

Automotive Management Customer centricity 100

Infinity

NOVEMBER 14, 2021

Increases in the number of calls to both travel and automotive brands played a key role in lifting the trend line over Q3. Call volumes have really revved up in the automotive industry this year. The increase in calls to automotive brands has also continued. Our latest automotive eBook explains more; download it here.

Automotive 52

Automotive Transportation 52