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Adopting CX Innovation: How to Overcome the Challenge

TechSee

While new technologies offer incredible promise, customer adoption is a very real challenge. One common misstep in deploying new CX technologies is requiring customers to download apps or go through similar technical hurdles. Furthermore, TechSee’s technology can be integrated anywhere through APIs or SDKs.

APIs 109
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Generative AI, LLMs and AI Assistants: A Deep Dive into Customer Experience Technology

COPC

Related CX Technology Consulting Fusing technology and expertise to design and deliver exceptional service journeys. Crafting LLM AI Assistants: Roles, Process and Timelines Using the latest AI may seem as easy as developers using APIs in commercial LLM options like OpenAI.

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The Future of Debt Collection Agencies: Contact Center Technology and Customer-Centric Strategies

NobelBiz

Traditional collection methods, such as persistent phone calls and letters, are making way for more nuanced, technology-driven, and customer-oriented strategies. This evolution reflects broader trends in consumer behavior, regulatory environments, and technological advancements.

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Use RAG for drug discovery with Knowledge Bases for Amazon Bedrock

AWS Machine Learning

The Retrieve and RetrieveAndGenerate APIs allow your applications to directly query the index using a unified and standard syntax without having to learn separate APIs for each different vector database, reducing the need to write custom index queries against your vector store.

APIs 113
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Optimize AWS Inferentia utilization with FastAPI and PyTorch models on Amazon EC2 Inf1 & Inf2 instances

AWS Machine Learning

If the model changes on the server side, the client has to know and change its API call to the new endpoint accordingly. Clone the Github repository The GitHub repo provides all the scripts necessary to deploy models using FastAPI on NeuronCores on AWS Inferentia instances. code as the entry point. compiled-model-bs-{batch_size}.pt')

Scripts 73
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Testing times: testingRTC is the smart, synchronized, real-world scenario WebRTC testing solution for the times we live in.

Spearline

In fact, WebRTC isn’t really a solution, it’s a technology. And, as with any technology, it needs to be employed correctly, updated regularly, and, most importantly, endless WebRTC testing. testingRTC simulates any user behavior using our powerful Nightwatch scripting, you can manage these scripts via our handy git integration.

Scripts 98
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Modernizing data science lifecycle management with AWS and Wipro

AWS Machine Learning

Continuous integration and continuous delivery (CI/CD) pipeline – Using the customer’s GitHub repository enabled code versioning and automated scripts to launch pipeline deployment whenever new versions of the code are committed. Wipro has used the input filter and join functionality of SageMaker batch transformation API.