Nexmo

MAY 7, 2019

Partly, that’s code they write themselves but what makes modern software development so effective is that developers can easily build on the work of others through APIs. When you think of APIs it’s likely that some big names come to mind: Nexmo, the Vonage API platform; Stripe for payments; or one of the new Open Banking APIs.

APIs 78

APIs Airlines Banking Government 78

AWS Machine Learning

MARCH 1, 2024

Knowledge Bases for Amazon Bedrock currently supports four vector stores: Amazon OpenSearch Serverless , Amazon Aurora PostgreSQL-Compatible Edition , Pinecone , and Redis Enterprise Cloud. You have the option to override it to use either hybrid or semantic search in the API.

APIs 106

APIs Finance Chatbots Enterprise 106

AWS Machine Learning

OCTOBER 30, 2023

It allows developers to build and scale generative AI applications using FMs through an API, without managing infrastructure. Customers are building innovative generative AI applications using Amazon Bedrock APIs using their own proprietary data.

APIs 122

APIs Big data Accountability Enterprise 122

Jive

JUNE 11, 2018

What’s an API integration? Businesses face complex technological demands, many of which they can satisfy with API integration. Application programming interface (API) refers to very specialized pieces of computer code. That’s why there are more than 16,500 APIs in existence right now, with more on the way.

APIs 75

APIs Enterprise CRM Management 75

AWS Machine Learning

MARCH 29, 2024

The Amazon Lex fulfillment AWS Lambda function retrieves the Talkdesk touchpoint ID and Talkdesk OAuth secrets from AWS Secrets Manager and initiates a request to Talkdesk Digital Connect using the Start a Conversation API. If the request to the Talkdesk API is successful, a Talkdesk conversation ID is returned to Amazon Lex.

Cloud contact 90

Cloud contact Chatbots Contact Center APIs 90

Nuance

NOVEMBER 21, 2019

Application programming interfaces (APIs) enable organizations to personalize technology to their business needs, without having to build the software from scratch. And now, with Nuance Intelligent Engagement APIs for Conversational AI Services, we’re offering a more accessible approach for brands to unlock innovation for their brand.

APIs 45

APIs Contact Center Technology Personalization 45

AWS Machine Learning

MARCH 26, 2024

The next stage is the extraction phase, where you pass the collected invoices and receipts to the Amazon Textract AnalyzeExpense API to extract financially related relationships between text such as vendor name, invoice receipt date, order date, amount due, amount paid, and so on. It is available both as a synchronous or asynchronous API.

APIs 88

APIs Construction Analytics Enterprise 88

AWS Machine Learning

APRIL 5, 2024

It’s based on the same proven, highly scalable, deep learning technology developed by Amazon’s computer vision scientists to analyze billions of images and videos daily. Amazon Rekognition includes a simple, easy-to-use API that can quickly analyze any image or video file that’s stored in Amazon Simple Storage Service (Amazon S3).

APIs 102

APIs Advertising Enterprise Technology 102

AWS Machine Learning

JANUARY 10, 2024

The solution uses AWS Lambda , Amazon API Gateway , Amazon EventBridge , and SageMaker to automate the workflow with human approval intervention in the middle. The approver approves the model by following the link in the email to an API Gateway endpoint. API Gateway invokes a Lambda function to initiate model updates.

APIs 96

APIs Construction Engineering Analytics 96

CSM Magazine

JUNE 24, 2021

In his final blog in the Connected Enterprise series Ross Daniels at Calabrio discusses the role of the contact centre. . In the first two blogs in this series, we set out to define what it really means to be a Connected Enterprise, identifying the top three characteristics that all connected organisations share.

Enterprise 52

Enterprise Multichannel Analytics Quality management 52

AWS Machine Learning

FEBRUARY 29, 2024

Knowledge Bases for Amazon Bedrock supports multiple vector databases, including Amazon OpenSearch Serverless , Amazon Aurora , Pinecone, and Redis Enterprise Cloud. For enterprise implementations, Knowledge Bases supports AWS Key Management Service (AWS KMS) encryption, AWS CloudTrail integration, and more.

APIs 110

APIs Healthcare Scripts Enterprise 110

AWS Machine Learning

AUGUST 2, 2023

Accessibility of digital content for blind and low vision – This is primarily enabled by assistive technologies such as screenreaders, Braille systems that allow touch reading and writing, and special keyboards for navigating websites and applications across the internet. However, we can use CDE for a wider range of use cases.

Enterprise 70

Enterprise Healthcare APIs Big data 70

TechSee

SEPTEMBER 21, 2023

Generative AI will be transformative for every enterprise. This is the vision behind Sophie AI, the world’s first multisensory AI platform for the enterprise. As a Generative AI enterprise platform, Sophie AI is built to secularly observe, learn and interact at scale, helping your agents, engineers and end-customers.

Engineering 109

Engineering Enterprise Chatbots Self service 109

TechSee

AUGUST 31, 2022

While COVID introduced technology laggards to Zoom, bringing instant, live video to the mainstream. After speaking with hundreds of customers, enterprise buyers and our global team of customer success leaders, below are the five key questions to ask when evaluating a provider for your business. End-User Adoption. Launch & Rollout.

APIs 109

APIs Enterprise Technology Self service 109

Cisco - Contact Center

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Banking 145

Banking Enterprise APIs Contact Center 145

AWS Machine Learning

NOVEMBER 17, 2023

The action is an API that the model can invoke from an allowed set of APIs. Action groups are mapped to an AWS Lambda function and related API schema to perform API calls. Customers converse with the bot in natural language with multiple steps invoking external APIs to accomplish subtasks.

APIs 84

APIs Customer Service Construction Analytics 84

AWS Machine Learning

NOVEMBER 22, 2022

Enterprises often need to communicate effectively to a large base of customers, partners, and stakeholders across several different languages. Each business unit in the enterprise has different translation workloads and often manages their own translation requirements and vendors. Therefore, another API /customterm is exposed.

APIs 69

APIs Enterprise Accountability industry standards 69

TechSee

JULY 20, 2022

With Visual Intelligence (or VI for short), we are bringing the latest computer vision AI technology out of the lab and into the real-world. VI Studio allows enterprises to train fully customized computer vision models with incredible accuracy and detail. This is practical AI , or to put it another way, AI for Real Business.

APIs 109

APIs Chatbots Enterprise Interactive Voice Response 109

AWS Machine Learning

AUGUST 17, 2022

Streaming APIs : The streaming APIs ( PutEvents , PutUsers , and PutItems ) are designed to incrementally update each respective dataset in real-time. This data is then ingested via the PutEvents API, which incrementally updates your interactions dataset. CreateDatasetImportJob. DescribeDatasetImportJob. ListDatasetImportJob.

Personalization 76

Personalization APIs Enterprise Engineering 76

AWS Machine Learning

OCTOBER 27, 2023

Generative artificial intelligence is transforming how enterprises do business. Enterprises are using generative AI specifically to power their marketing efforts through emails, push notifications, and other outbound communication channels. Dear , Desiring the cozy feel of fall?

Personalization 84

Personalization Marketing APIs Entertainment 84

AWS Machine Learning

NOVEMBER 26, 2023

Generative AI is quickly transforming how enterprises do business. Gartner predicts that “by 2026, more than 80% of enterprises will have used generative AI APIs or models, or deployed generative AI-enabled applications in production environments, up from less than 5% in 2023.”

Personalization 100

Personalization Customer Experience APIs Entertainment 100

AWS Machine Learning

NOVEMBER 22, 2023

Design principles The Security Pillar encompasses the ability of an IDP solution to protect input documents, document processing systems, and output assets, taking advantage of AWS technologies to improve security while processing documents intelligently. Brijesh Pati is an Enterprise Solutions Architect at AWS.

APIs 81

APIs Accountability Enterprise Transportation 81

AWS Machine Learning

MAY 5, 2023

Therefore, users without ML expertise can enjoy the benefits of a custom labels model through an API call, because a significant amount of overhead is reduced. The second aspect is supported by Amazon Kendra, an intelligent enterprise search service powered by ML that allows you to search across different content repositories.

Engineering 101

Engineering APIs Scripts Enterprise 101

AWS Machine Learning

FEBRUARY 6, 2024

Using the job ID and message ID returned by the previous request, the client connects to the WebSocket API and sends the job ID and message ID to the WebSocket connection. A Lambda function invokes the Amazon Textract API DetectDocument to parse tabular data from source documents and stores extracted data into DynamoDB.

Government 99

Government APIs industry solution Education 99

Noble Systems

APRIL 8, 2020

For years, analyst firm Frost & Sullivan defined the cloud or hosted contact center as a “network-based service in which a service provider owns and operates a contact center technology platform” ( The Hosted Model: Why It’s Revolutionizing the Contact Center Industry ). CCaaS is appealing for call centers for a number of reasons.

Contact Center 97

Contact Center Cloud contact Contact center software Enterprise 97

AWS Machine Learning

NOVEMBER 8, 2023

Medical imaging AI researchers and developers need a scalable, enterprise framework to build, deploy, and integrate their AI applications. AWS, NVIDIA, and other partners build applications and solutions to make healthcare more accessible, affordable, and efficient by accelerating cloud connectivity of enterprise imaging.

Healthcare 93

Healthcare APIs Enterprise Engineering 93

AWS Machine Learning

OCTOBER 4, 2023

Amazon API Gateway invokes the Patient View Hooks AWS Lambda function. API Gateway invokes the Coverage Requirements Hooks Lambda function. The cards returned from the API indicate that the patient has a sinus infection health condition and the doctor may need to order a prescription.

Healthcare 88

Healthcare APIs Transportation Education 88

AWS Machine Learning

MAY 19, 2023

At the 2022 AWS re:Invent conference in Las Vegas, we demonstrated “Describe for Me” at the AWS Builders’ Fair, a website which helps the visually impaired understand images through image caption, facial recognition, and text-to-speech, a technology we refer to as “Image to Speech.” It’s also good for search engine optimization (SEO).

APIs 88

APIs Scripts Engineering Best practices 88

AWS Machine Learning

AUGUST 4, 2023

When a version of the model in the Amazon SageMaker Model Registry is approved, the endpoint is exposed as an API with Amazon API Gateway using a custom Salesforce JSON Web Token (JWT) authorizer. frameworks to restrict client access to your APIs. For API Name , leave as default (it’s automatically populated).

APIs 77

APIs Scripts Management Accountability 77

AWS Machine Learning

JUNE 8, 2022

Amazon API Gateway. The Uneeq digital human interfaces with a simple REST API, configured with Lambda proxy integration that in turn interacts with a deployed Amazon Lex bot. Deploy the integration, which is a simple API Gateway REST API and Lambda function using AWS Serverless Application Model (AWS SAM). AWS Lambda.

APIs 82

APIs Telecommunications Chatbots Accountability 82

AWS Machine Learning

APRIL 18, 2024

When the user is authenticated, the web application establishes a secure GraphQL connection to the AWS AppSync API, and subscribes to receive real-time events such as new calls and call status changes for the meetings list page, and new or updated transcription segments and computed analytics for the meeting details page.

APIs 106

APIs Accountability Analytics Entertainment 106

AWS Machine Learning

JANUARY 5, 2024

Its AI/ML solutions drive enhanced operational efficiency, productivity, and customer experience for many of their enterprise clients. Wipro has used the input filter and join functionality of SageMaker batch transformation API. The response is returned to Lambda and sent back to the application through API Gateway.

Management 107

Management APIs Engineering Government 107

AWS Machine Learning

OCTOBER 6, 2022

Synamedia is a leading video technology provider addressing the needs for premium video service providers and direct-to-consumer (D2C) with a comprehensive solution portfolio. To get started, you simply choose which of Amazon Rekognition’s wide range of capabilities is relevant to your task, and call the relevant API.

APIs 65

APIs Engineering Enterprise Advertising 65

TechSee

JUNE 9, 2022

However, current technology solutions are not meeting demand. In the quest to create choices for customers, organizations have deployed technologies from chatbots, mobile apps and social media to IVR and ACD. Create an end-to-end seamless customer experience using integrations and open API platforms like TechSee Visual Journeys.

Customer Experience 145

Customer Experience Self service Interactive Voice Response Technical Support 145

Babelforce

OCTOBER 3, 2023

” According to the report “By 2025, 95% of global enterprises will utilize API-enabled communication platform as a service (CPaaS) offerings.”. ” According to the report “By 2025, 95% of global enterprises will utilize API-enabled communication platform as a service (CPaaS) offerings.”. All rights reserved.

APIs 52

APIs Enterprise Customer Experience Technology 52

AWS Machine Learning

OCTOBER 26, 2022

The application uses several AWS resources, including Lambda functions and an Amazon API Gateway API. Finally, deploy the Lambda function, API Gateway, and extension: sam deploy --guided. You can find your API Gateway endpoint URL in the output values displayed after deployment. Test the application. execute-api.us-east-1.amazonaws.com/Prod/nlp-qa

APIs 103

APIs Accountability Technology Enterprise 103

Inbenta

AUGUST 17, 2021

Twilio Voice API gives developers control over their calls, with APIs built for a wide variety of uses from basic phone-to-phone calling, app-to-phone calling, Interactive Voice Response (IVR), conference calling, SIP interfacing, call recording, transcription, call tracking, and more. Let’s take a closer look at them: Twilio Voice.

Chatbots 94

Chatbots Interactive Voice Response Customer Service APIs 94