AWS Machine Learning

DECEMBER 1, 2022

To meet the excess demand, farmers need to maximize crop yield and effectively manage operations at scale, using precision farming technology to stay ahead. Innovative technologies like remote sensing, IoT, and robotics have the potential to help farmers move past legacy decision-making.

APIs 74

APIs Analytics Engineering Technology 74

AWS Machine Learning

JANUARY 10, 2024

Specialist Data Engineering at Merck, and Prabakaran Mathaiyan, Sr. ML Engineer at Tiger Analytics. An ML model registered by a data scientist needs an approver to review and approve before it is used for an inference pipeline and in the next environment level (test, UAT, or production).

APIs 98

APIs Construction Engineering Analytics 98

Expivia

FEBRUARY 15, 2024

With a suite of tools ranging from Enlighten Actions to Autopilot and beyond, NICE CXone is setting a new standard for what businesses can expect from their customer service technology. No more looking at dashboards, you prompt it and see the data you want to see. This is the next generation in the Generative AI Chatbot.

Virtual Agent 75

Virtual Agent APIs Analytics Chatbots 75

AWS Machine Learning

AUGUST 4, 2023

This is the second post in a series discussing the integration of Salesforce Data Cloud and Amazon SageMaker. The endpoints are then registered to the Salesforce Data Cloud to activate predictions in Salesforce. To use this dataset in your Data Cloud, refer to Create Amazon S3 Data Stream in Data Cloud.

APIs 78

APIs Scripts Management Accountability 78

AWS Machine Learning

MARCH 26, 2024

On a high level, the accounts payable process includes receiving and scanning invoices, extraction of the relevant data from scanned invoices, validation, approval, and archival. The traditional approach of using human reviewers to extract the data is time-consuming, error-prone, and not scalable.

APIs 90

APIs Construction Analytics Enterprise 90

AWS Machine Learning

MARCH 1, 2024

With a knowledge base, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG). Based on your data, it can be challenging to improve the accuracy of your application only using semantic search.

APIs 108

APIs Finance Chatbots Enterprise 108

AWS Machine Learning

DECEMBER 23, 2022

As organizations incorporate machine learning (ML) and analytics into their applications, using this data can provide insights on how to create more seamless customer experiences. However, the presence of PII information often restricts the use of this data. Let’s review how we can redact this PII data in the transcript.

APIs 81

APIs Engineering Analytics Call Center 81

AWS Machine Learning

NOVEMBER 17, 2023

With Amazon Bedrock’s comprehensive capabilities, you can easily experiment with a variety of top FMs, customize them privately with your data using techniques such as fine-tuning and Retrieval Augmented Generation (RAG). The action is an API that the model can invoke from an allowed set of APIs.

APIs 86

APIs Customer Service Construction Analytics 86

Spearline

JULY 7, 2022

At Spearline, we’re committed to transforming the future of webRTC testing, monitoring, and analytics. O ur suite of webRTC testing, monitoring, and analytics solutions provide a raft of real-time and aggregate global and localized testing metrics. Or, call our API for this information in JSON format. Isn’t that nice?

Metrics 95

Metrics APIs Analytics Contact Center 95

AWS Machine Learning

JULY 29, 2022

Large enterprises sometimes set up a center of excellence (CoE) to tackle the needs of different lines of business (LoBs) with innovative analytics and ML projects. To generate high-quality and performant ML models at scale, they need to do the following: Provide an easy way to access relevant data to their analytics and ML CoE.

Government 77

Government Banking Analytics Accountability 77

AWS Machine Learning

FEBRUARY 29, 2024

Knowledge Bases for Amazon Bedrock automates synchronization of your data with your vector store, including diffing the data when it’s updated, document loading, and chunking, as well as semantic embedding. RAG is a popular technique that combines the use of private data with large language models (LLMs).

APIs 113

APIs Healthcare Scripts Enterprise 113

AWS Machine Learning

MARCH 10, 2023

We show how you can apply this approach to various data streaming and event-driven architectures, depending on the desired outcome and actions to take to prevent fraud (such as alert the user about the fraud or flag the transaction for additional review). Call the Amazon Fraud Detector API using the GetEventPrediction action.

APIs 113

APIs Banking Accountability Analytics 113

AWS Machine Learning

SEPTEMBER 9, 2022

Affinities are computed either implicitly from the user’s behavioral data or explicitly from topics of interest (such as pop music, baseball, or politics) as provided in their user profiles. This is Part 2 of a series on using data analytics and ML for Amp and creating a personalized show recommendation list platform.

Personalization 72

Personalization APIs Engineering Metrics 72

CSM Magazine

APRIL 26, 2024

Simplify Data Integration To minimize the time devoted to optimizing LMS reporting efficiency , it is crucial to simplify the process of collecting and integrating data into your system. This eliminates data entry and decreases the likelihood of errors. Utilize user-friendly and intuitive data visualization.

APIs 52

APIs Analytics Metrics Education 52

AWS Machine Learning

OCTOBER 18, 2023

The solution focuses on the fundamental principles of developing an AI/ML application workflow of data preparation, model training, model evaluation, and model monitoring. Additionally, it often requires thousands or tens of thousands of hand-labeled images to provide the model with enough data to accurately make decisions.

APIs 94

APIs Metrics Consulting Consulting 94

AWS Machine Learning

APRIL 18, 2024

The audio is streamed to Amazon Transcribe, and the transcription results are written in real time to Kinesis Data Streams. A Lambda function called the Call Event Processor, fed by Kinesis Data Streams, processes and optionally enriches meeting metadata and transcription segments. Choose the Monitor tab to see function metrics.

APIs 108

APIs Accountability Analytics Entertainment 108

Cincom

MAY 8, 2024

As the pioneer of CPQ technology, Cincom offers industry-leading solutions that enhance sales capabilities while solving common pain points. Inefficient Business Processes: Complex approval chains, inconsistent data, and convoluted system workflows slow down sales. Sales data gets scattered across systems.

Enterprise 52

Enterprise Sales CRM Engineering 52

NobelBiz

APRIL 2, 2024

We are determined to elevate efficiency as an industry standard by constantly adopting new technology and keeping costs in check. Feature Set Offer a comprehensive suite of advanced features, including omnichannel routing, advanced IVR systems, workforce management tools, CRM integration, reporting, and analytics capabilities.

contact center solutions 105

contact center solutions Enterprise Contact Center Interactive Voice Response 105

AWS Machine Learning

FEBRUARY 6, 2024

By extracting key data from testing reports, the system uses Amazon SageMaker JumpStart and other AWS AI services to generate CTDs in the proper format. Because of the sensitive nature of the data and effort involved, pharmaceutical companies need a higher level of control, security, and auditability.

Government 102

Government APIs industry solution Education 102

Totango

JUNE 11, 2021

In this blog series, we discuss different Totango integrations that help to harness the powers of all of your technology platforms into one dynamic system. The Totango API provides a full customer 360 view and helps improve your team’s efficiency so you can take your customer success to the next level. .

Finance 63

Finance APIs Enterprise SaaS 63

AWS Machine Learning

NOVEMBER 3, 2022

This two-part series highlights the AWS AI technologies that insurance companies can use to speed up their business processes. These AI technologies can be used across insurance use cases such as claims, underwriting, customer correspondence, contracts, or handling disputes resolutions. Part 2: Data enrichment and insights.

APIs 83

APIs Construction Analytics Technology 83

AWS Machine Learning

MARCH 1, 2024

Machine learning (ML) technologies continually improve and power the contact center customer experience by providing solutions for capabilities like self-service bots, live call analytics, and post-call analytics. Next, you set up OAuth2 credentials in Genesys Cloud for authorizing the API call to get the final transcript.

Chatbots 94

Chatbots APIs Self service Contact Center 94

AWS Machine Learning

JULY 5, 2022

If you use the default lifecycle configuration for your domain or user profile in Amazon SageMaker Studio and use Amazon SageMaker Data Wrangler for data preparation, then this post is for you. Data Wrangler supports standard data types such as CSV, JSON, ORC, and Parquet. Create Data Wrangler Flow Works (or) Error.

Scripts 80

Scripts Engineering APIs Consulting 80

AWS Machine Learning

AUGUST 17, 2022

We are excited to announce that Amazon Personalize now supports incremental bulk dataset imports; a new option for updating your data and improving the quality of your recommendations. Prior to this launch, data ingested via previous import jobs was overwritten by any subsequent DatasetImportJob. CreateDatasetImportJob.

Personalization 76

Personalization APIs Enterprise Engineering 76

Cisco - Contact Center

JANUARY 10, 2023

As a change agent serving the financial services industry for over 20 years, it is a great privilege to collaborate with Bank, Insurance, and Wealth Management institutions to devise and execute digital transformation strategy, solve complex business problems, and leverage technology to strengthen business results.

Banking 145

Banking Enterprise APIs Contact Center 145

AWS Machine Learning

MARCH 25, 2024

It uses machine learning–powered automatic speech recognition (ASR), automatic language identification, and post-processing technologies. Some customers entrust Amazon Transcribe with data that is confidential and proprietary to their business. For more information about data privacy, see the Data Privacy FAQ.

Best practices 80

Best practices APIs Transportation Personalization 80

AWS Machine Learning

JUNE 15, 2023

So far, D2L has been adopted by more than 400 universities around the world, such as the University of Cambridge, Stanford University, the Massachusetts Institute of Technology, Carnegie Mellon University, and Tsinghua University. This results in translations that better match the style and content of the parallel data.

APIs 74

APIs Benchmark Best practices Engineering 74

AWS Machine Learning

NOVEMBER 8, 2023

We have developed a MONAI Deploy connector to AHI to integrate medical imaging AI applications with subsecond image retrieval latencies at scale powered by cloud-native APIs. AHI provides API access to ImageSet metadata and ImageFrames. Metadata contains all DICOM attributes in a JSON document.

Healthcare 94

Healthcare APIs Enterprise Engineering 94

Spearline

JULY 21, 2022

In fact, WebRTC isn’t really a solution, it’s a technology. And, as with any technology, it needs to be employed correctly, updated regularly, and, most importantly, endless WebRTC testing. Consequently, no other testing solution can provide the range and depth of testing metrics and analytics. Happy days!

Scripts 98

Scripts APIs Metrics Analytics 98

AWS Machine Learning

MARCH 23, 2023

Leidos is a FORTUNE 500 science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The predictions (inference) use encrypted data and the results are only decrypted by the end consumer (client side).

Scripts 95

Scripts APIs Government Analytics 95

AWS Machine Learning

OCTOBER 6, 2022

Six of the top 10 consumer lenders trust Informed’s technology. The solution automatically extracts data and classifies documents (for example, driver’s license, paystub, W2 form, or bank statement), providing the required fields for the consumer verifications used to determine if the lender will grant the loan. Problem statement.

APIs 72

APIs Banking SaaS Engineering 72

AWS Machine Learning

MAY 5, 2023

By uploading a small set of training images, Amazon Rekognition automatically loads and inspects the training data, selects the right ML algorithms, trains a model, and provides model performance metrics. Lastly, we cover the data ingestion by an intelligent search service, powered by ML.

Engineering 101

Engineering APIs Scripts Enterprise 101

AWS Machine Learning

DECEMBER 14, 2022

We discuss how to make audio files available to Amazon Transcribe and enable transcription of multi-lingual audio files when calling Amazon Transcribe APIs. The solution also uses Amazon Simple Storage Service (Amazon S3), an object storage service built to store and retrieve any amount of data from anywhere. Solution overview.

APIs 93

APIs Accountability Analytics Contact Center 93

Hodusoft

MAY 10, 2024

Virtual call centers leverage cloud-based technology to enable remote agents to handle customer inquiries from anywhere in the world. As communication technology continued to evolve, customers began using various channels (such as voice calls, video calls, email, live chat, social media, and messaging apps) to interact with businesses.

virtual call center 52

virtual call center Call Center Contact Center call center software 52

Talkdesk

SEPTEMBER 4, 2020

Integrating with the next wave of banking technology. Companies are either born on the cloud or have to be re-born on the cloud.” — Sheila McGee-Smith, president and principal analyst, McGee-Smith Analytics. Redefining the competitive landscape.

Banking 114

Banking Contact Center APIs Cloud contact 114

AWS Machine Learning

SEPTEMBER 19, 2023

Multi-modal data is a valuable component of the financial industry, encompassing market, economic, customer, news and social media, and risk data. Financial organizations generate, collect, and use this data to gain insights into financial operations, make better decisions, and improve performance.

Marketing 101

Marketing APIs Engineering Analytics 101

Totango

APRIL 7, 2021

In this blog series, we discuss different Totango integrations that help to harness the powers of all of your technology platforms into one dynamic system. The Totango API provides a full customer 360 view and helps improve your team’s efficiency so you can take your customer success to the next level. . What is Workflow Automation?

APIs 118

APIs Enterprise Analytics Technology 118