JustCall

MARCH 28, 2023

Want to set your sales team up for success? When you’re dealing with remote sales teams placed in different corners of the globe, it can be particularly challenging to meet targets. As a sales leader, it is difficult to craft a sure-shot plan on how to manage a remote sales team. Read the blog to learn more!

Sales 52

Sales Management Morale Employee engagement 52

CrazyCall

SEPTEMBER 4, 2018

Sales influencers adore doing this. Of course we can’t highlight thousands, indeed tens of thousands of inspirational and experienced sales executives, but we’ve created this list of 21 influencers who constantly share helpful advice, sales tips & tricks on social media and make up the world of sales, including the social selling.

Sales 129

Sales SaaS CRM B2B 129

VirtualPBX

MARCH 19, 2020

Google, Slack, Trello, and Zapier mark an assortment of the big names in the field. Maybe you already have a Gmail account or use Google Docs for writing documents or sharing spreadsheets. Individual email addresses are assigned their own email account, calendar, storage space, and so on. Google GSuite.

Accountability 133

Accountability Marketing Personalization Feedback 133

Nicereply

AUGUST 24, 2022

Therefore, positive customer reviews can help skyrocket your sales. Email marketing has always been a trusted channel for businesses to generate leads and make sales. Intelligently integrate reviews while showcasing your products and your brand tox and showcase proof of authenticity among your customers.

Sales 59

Sales B2C Surveys Marketing 59

aircall

OCTOBER 25, 2022

This hard-to-teach sixth sense of sales comes with the intuition of experience. Can these six phone sales tips substitute that experience? For example, according to sales blog, The Pipeline: 80% of sales calls go to voicemail. So it’s no secret that experience is a sales advantage that brings hard-to-teach skills.

Sales 62

Sales CRM voip Accountability 62

JustCall

APRIL 13, 2020

Start with your remote sales teams, first. In this blog, we will share some hacks and tips sales teams can follow, as they work from home. Inside sales teams have already been accustomed to remote selling. The role of field sales reps is a bit different on the other hand. It is convenient and cost-effective.

Sales 52

Sales Chatbots Analytics Wireless 52

JustCall

APRIL 13, 2020

Start with your remote sales teams, first. In this blog, we will share some hacks and tips sales teams can follow, as they work from home. Inside sales teams have already been accustomed to remote selling. The role of field sales reps is a bit different on the other hand. It is convenient and cost-effective.

Sales 52

Sales Chatbots Analytics Wireless 52

VirtualPBX

JULY 28, 2020

One of the most important aspects of the VirtualPBX Phone System is its extensibility through business apps – what we refer to as integrations in our website. Business integrations are ways our Phone Plans interact with other enterprise applications you may be familiar with. Salesforce CRM Integration. Amazon AWS Integration.

CRM 78

CRM Accountability Enterprise Sales 78

Totango

SEPTEMBER 22, 2022

For customer success teams, SaaS tools serve to optimize the customer life cycle, improving your marketing, sales, and customer service to deliver better results to clients. This promotes higher customer satisfaction and retention, elevating sales and increasing revenue. They usually are licensed through a subscription sales model.

SaaS 71

SaaS CRM Advertising Analytics 71

JustCall

APRIL 24, 2023

If your business has specific needs that CallHippo can’t cater to, you can continue reading this blog to know more about some of the best CallHippo competitors for 2023. Integrations Another important aspect you must consider is how readily the software is able to integrate with your enterprise applications.

voip 52

voip CRM Enterprise Call Center 52

aircall

OCTOBER 25, 2018

Alex has a professional background in creating and leveraging targeted sales enablement content to produce qualified leads and increase sales efficiency. The growing buzz around sales enablement. Up until a few years ago, sales enablement was not a function that warranted any serious attention.

Sales 75

Sales B2B Outbound sales SaaS 75

CustomerSuccessBox

NOVEMBER 2, 2021

A seamless handoff from sales to customer success to implementation is necessary to deliver the promised early value. CS professionals must have felt the grunt of a bad transition from Sales to Customer Success. Why are Sales to CS handoffs a tricky stage? The first step after a sale is successful is onboarding.

Sales 52

Sales Engineering Upselling Customer retention 52

VirtualPBX

MAY 28, 2021

Business phone system integrations unite the tools you use everyday to help your team work smarter, not harder. Today’s VirtualPBX 5 blog will show you five integrations we offer that will improve your team’s productivity and enhance your workflow. Our Zapier Integration is one of most powerful integrations for business use.

CRM 59

CRM Analytics Sales Accountability 59

ProProfs Blog

OCTOBER 25, 2021

In this blog, we will understand the growing importance of collecting customer feedback, discuss some must-have features, and explore over 40+ customer feedback software. Specific features to look for in customer feedback tools include customization, pricing, integration options, and more. Integration Options . Here we go!

Feedback 148

Feedback Surveys Enterprise Analytics 148

Netomi

SEPTEMBER 20, 2021

AI powered chatbots are also capable of automating various tasks, including sales and marketing, customer service, and administrative and operational tasks. Netomi is incredibly easy to adopt and has out-of-the-box integrations with all of the leading agent desk platforms. Back-end systems integrations (CRM, OMS, etc.)

Chatbots 126

Chatbots APIs Surveys Analytics 126

Totango

JUNE 12, 2020

No longer solely the role of the CS team; customer-centricity belongs to everyone and requires collaboration across sales, executives, product groups, and marketing groups. . You add action items by logging tasks and assigning them to the right member on your CS, Sales, or Product teams. Zoe enables customer-centricity.

Customer centricity 62

Customer centricity Upselling Customer retention Accountability 62

Totango

APRIL 6, 2021

Do you use Salesforce in addition to Totango and does your sales team use Totango alongside your CS team? We do not use Salesforce, we use HubSpot and we use the HubSpot integration in Totango. Our sales team does not use Totango directly but they do use Zoe by Totango through Slack. Watch the full webinar here. .

CRM 62

CRM Education Accountability Sales 62

ClientSuccess

AUGUST 10, 2020

Customer journey planning built directly into your customer success platform that ensures your team is delivering a clear, consistent customer experience for customers regardless of where they are in their account relationship. Ready to learn more?

Upselling 65

Upselling SaaS Accountability CRM 65

aircall

JANUARY 30, 2023

Yodel is a cloud-based business phone system that offers text messaging and voicemail with the ability to integrate with Slack. Being able to expand your sales and support teams by quickly onboarding new members is essential. stars Pricing: Starting at $19.99 stars Pricing: Starting from $25.95 stars Pricing: Starting at $19.99

Call Center 62

Call Center call center software Analytics Customer centricity 62

JustCall

APRIL 5, 2023

Customer relations and loyalty play an integral role after that. In this blog, we will explore what customer success management is about, the instrumental role its software plays in driving customer success, as well as the various customer success management tools utilized in this endeavour.

Management 52

Management CRM Analytics Customer retention 52

aircall

NOVEMBER 3, 2021

This is especially true in a subscription economy, where the economic value of a customer is realized over time, rather than up-front, at the time of the initial sale. They range from product discovery to onboarding and after-sales services. Managing pre-sale inquiries. Keep reading to learn more! Enter: Customer Success Tools.

CRM 62

CRM SaaS Sales Feedback 62

JustCall

MARCH 28, 2023

Your sales and support agents are at the heart of your business. In this blog, we will discuss how to identify the needs of customer-facing teams, how to align those needs with the right tools, and what are common types of tools your agents require to excel. They have a lot of responsibilities to fulfill and big goals to achieve.

CRM 52

CRM Sales Scripts Analytics 52

Integrity Solutions

JUNE 29, 2018

Sales Effectiveness Often Starts by Understanding Why Your Sales Managers Still Aren’t Coaching Their Teams. It’s about sales coaching- and sales effectiveness. Sales managers have a stressful job. If it’s so important, why aren’t more sales managers in your organization coaching their people?

Sales 43

Sales Management Coaching Morale 43

Nicereply

SEPTEMBER 28, 2021

Take into account that customer service software implementation depends on various factors, like your business’ workflows, integrations, related apps, required customizations, schedule, etc. Take this into account before making your choice. Surveys are a crucial tool for collecting their thoughts.

Customer Service 98

Customer Service call center software Surveys Analytics 98

CustomerSuccessBox

MAY 28, 2021

A Saas business which has already evolved itself to bring in a Customer Success Software integrating it with Subscription Management, Support, CRM and product usage data knows exactly- “What is the secret to Saas growth”. Is the MRR for a customer account growing or declining? Let me tell you why this is so much important.

Technology 52

Technology SaaS Upselling Customer retention 52

JustCall

SEPTEMBER 8, 2019

Justcall – Cloud Phone System for Sales and Support. Justcall is an online phone system for Sales and Support teams around the world. Integrate with popular CRM and Helpdesks like Freshdesk, Zendesk, Slack etc. So it’s a pretty great tool that lets you manage your customer support and your sales activities.

Multi-channel support 81

Multi-channel support Accountability Analytics CRM 81

CrazyCall

MAY 17, 2019

It can be argued that a great sales team is one of the most crucial aspects of running a business, and with having a hard-working sales team comes the big job of sales team management. The members that are chosen when building a sales team are imperative as a business can only be as great as its sales team works for them to be.

Sales 48

Sales Management Feedback Accountability 48

JustCall

APRIL 20, 2023

For instance, CloudCall tool is an intelligent phone system that seamlessly integrates calls and chats directly into your CRM. Features You should select an application that has basic features such as: Call recording Call routing Analytics Integration with other business software, etc.

voip 52

voip CRM call center software Interactive Voice Response 52

JustCall

FEBRUARY 23, 2021

What happens when you combine the power of VoIP with the flexibility of automated integrations? VoIP integration with CRM is meant to suit the needs of both modern customers as well as the workplace of today. If you want to build versatile and customized workflows, you need to tap into VoIP integration for your business.

voip 52

voip CRM Analytics Metrics 52

Nicereply

DECEMBER 21, 2021

Many times it isn’t about the bad agent’s service but about product features or integration which hasn’t been implemented yet. For similar scenarios, we recommend creating a new “Thing or Action” in your account and adding all ratings like that to this group. Tip for Slack users: Don’t miss any new rating. How to do it?

Best practices 98

Best practices Feedback Management Surveys 98

VirtualPBX

OCTOBER 27, 2020

This makes a great addition to sales teams that want a novel way of reaching contacts. For instance, you could have Dynamic Caller ID recognize all the outbound numbers your sales team member dials with an 855 area code. A dedicated account manager from our senior staff. Dynamic Caller ID. Video Conferencing. API Access.

voip 98

voip APIs Enterprise Engineering 98

JustCall

JANUARY 31, 2023

In this blog, we will look at the top-8 alternatives of Dialpad–from understanding the pros and cons of each tool to the top features, we’ll cover everything. Support is easy to get hold of, and they even configured a few lines and integrations that weren’t part of the normal setup.

voip 52

voip Enterprise Interactive Voice Response CRM 52

JustCall

DECEMBER 23, 2022

You need to take various parameters into account, such as ease of use, cost, support quality, your use case and product features and capabilities. In this blog, we will look at some of the most relevant alternatives to 8×8. Sales dialer- Deliver calls using an automated dialer. Top Features of JustCall.

voip 52

voip APIs CRM Enterprise 52

Hodusoft

FEBRUARY 1, 2023

The latest trends and innovations in business phone systems for the banking industry include features such as cloud-based solutions, AI-powered virtual assistants, and integration with other communication channels such as email and chat. The use of VoIP phone systems in the banking industry is a trend that is here to stay.

Finance 52

Finance Banking voip Analytics 52

OctopusTech

JUNE 24, 2021

It flawlessly integrates with trending tools as well as your current services such as Weebly, WordPress, Wix, Pipedrive, Magento, Shopify, and so on. CRM integrations. Automated sales and KPIs tracking to monitor the performance. Instant integrations as well as APIs. Try today by creating a free account.

Multichannel 62

Multichannel APIs Telemarketing Analytics 62

OctopusTech

SEPTEMBER 29, 2022

It also integrates with different platforms like group chat apps and social media platforms like Facebook, Instagram, Whatsapp, and many more. A customer service tool also provides a knowledge base to users, handles inbound and outbound communications, come up with analytics dashboards, and integrates with various automation software.

Customer Service 62

Customer Service CRM Self service Analytics 62

JustCall

FEBRUARY 25, 2020

When designing a productive tech stack for financial services, this blog post will walk you through the 3 must-haves : The software categories to keep in mind. A well-stacked tech stack for financial services should comprise key categories like Communication, Helpdesk and Shared Inbox, Accounting, CRM and Product Management.

Finance 59

Finance CRM Accountability Sales 59