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Prevent account takeover at login with the new Account Takeover Insights model in Amazon Fraud Detector

AWS Machine Learning

So much exposure naturally brings added risks like account takeover (ATO). Each year, bad actors compromise billions of accounts through stolen credentials, phishing, social engineering, and multiple forms of ATO. To put it into perspective: account takeover fraud increased by 90% to an estimated $11.4 Overview of solution.

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Optimize pet profiles for Purina’s Petfinder application using Amazon Rekognition Custom Labels and AWS Step Functions

AWS Machine Learning

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Purina’s solution is deployed as an API Gateway HTTP endpoint, which routes the requests to obtain pet attributes.

APIs 97
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The Complete Glossary of Common Customer Service & Support Lingos

ProProfs Blog

Account Administrator. Account Administrator, also known as Admin, manages and configures the customer support software like live chat or help desk for its team members. Application Program Interface (API). Application Programming Interface (API) is a combination of various protocols, tools, and codes. Agent/User.

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Identify objections in customer conversations using Amazon Comprehend to enhance customer experience without ML expertise

AWS Machine Learning

In this post, we explore how AWS customer Pro360 used the Amazon Comprehend custom classification API , which enables you to easily build custom text classification models using your business-specific labels without requiring you to learn machine learning (ML), to improve customer experience and reduce operational costs.

APIs 62
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Drive efficiencies with CI/CD best practices on Amazon Lex

AWS Machine Learning

You can use APIs or AWS CloudFormation (see Creating Amazon Lex V2 resources with AWS CloudFormation ) to manage the bot programmatically. Identify user experience metrics – Defining the conversational experience can be hard. You should evaluate the user experience, and invest in an automated testing to generate key metrics.

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Build well-architected IDP solutions with a custom lens – Part 1: Operational excellence

AWS Machine Learning

Iterate Frequently with Feedback Mechanisms As your document processing workload evolves, ensure your operational strategies adapt in sync and look for opportunities to improve them: Make frequent, small, reversible changes – Design workloads to allow components to be updated regularly to increase the flow of beneficial changes into your workload.

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Detect real and live users and deter bad actors using Amazon Rekognition Face Liveness

AWS Machine Learning

However, bad actors increasingly deploy spoof attacks using the user’s face images or videos posted publicly, captured secretly, or created synthetically to gain unauthorized access to the user’s account. This can deter a bad actor using social media pictures of another person to open fraudulent bank accounts.

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