Why engaging HR, Finance, Legal, and IT to embrace the customer is vital!
Beyond Philosophy
NOVEMBER 30, 2023
This strategy is ideal for getting an improvement program off the ground. For example, we worked with RICOH Printers, Canada, which became our case study based on their improvement of 34 points in the Net Promoter Score® 1 over 30 months. We all know happy employees make happy customers. NICE Systems, Inc.,
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