Guest Post: A Guide to Training Employees to Deliver Outstanding eCommerce Customer Service
ShepHyken
NOVEMBER 20, 2020
Create a Customer Service Process Flow. A customer service process flow is a visual representation of processes and procedures used to solve queries. To create the flow: Describe a typical interaction between a customer and an operator. To create the flow: Describe a typical interaction between a customer and an operator.
Let's personalize your content