Beyond Philosophy

SEPTEMBER 23, 2014

The first event took place on a United Airlines flight and involved a Knee Defender , a device that a passenger can secure to the tray table to restrict the seat in front of them from reclining. The plane en route to Denver was grounded in Chicago when two passengers had a fight over the use of the device.

Airlines 335

Airlines Consulting Consulting Personalization 335

AWS Machine Learning

APRIL 16, 2024

See the following code: BotLocales: - LocaleId: "en_US" Description: "en US locale" NluConfidenceThreshold: 0.40 The details of these nodes are demonstrated in the provided template. Finally, you add the second intent, which is the FallbackIntent.

Management 83

Management Construction APIs Chatbots 83

AWS Machine Learning

AUGUST 25, 2022

The command flow shows the logical sequence of events in the workflow. The translation workflow is initiated by an Amazon CloudWatch scheduled event which starts the Translation Job Invoker AWS Lambda function. When the review is finalized, another event is generated to trigger the Workflow Completion Handler function.

Government 64

Government Accountability Enterprise Technology 64

Nexmo

FEBRUARY 14, 2020

The Event URL will be used when any event changes the status of a call, while the Answer URL is requested for any inbound calls to retrieve an NCCO object ( Nexmo Call Control Object ). As shared earlier, Nexmo will be sending status updates on pretty much every event. private.key' NEXMO_APPLICATION_ID=. Answering A Call.

Scripts 120

Scripts Accountability APIs Management 120

Nexmo

DECEMBER 30, 2019

Next, add the method that will listen for speech recognition events from the recognizer. The start method accepts a language string, sets the language of the SpeechConfig, initializes the recognizer with the config and audio input source, registers the RecognizerRecognized event you created earlier, and starts a Continuous Recognition.

APIs 118

APIs Engineering Construction Accountability 118

Joe Rawlinson

SEPTEMBER 16, 2015

Sending one communication en masse doesn’t show that you’re paying attention. Host Events. Special events create an aura of sophistication. If you’re holding one of these events, make sure your past customers receive an invitation. Send Personalized Emails. How does your business maintain contact with past customers?

Upselling 138

Upselling Advertising Marketing Personalization 138

AWS Machine Learning

FEBRUARY 20, 2024

This S3 bucket was configured to emit an event when new files are detected within it, triggering an AWS Lambda function. Solution overview In this prototype, we stored the original media files in a specified Amazon Simple Storage Service (Amazon S3) bucket. in a code subdirectory.

Technology 93

Technology Scripts Engineering Entertainment 93

Nexmo

JUNE 19, 2020

Rename the provided.env.dist file to.env and update the values as needed: APP_ID=voice-aws-transcribe-php LANG_CODE=en-US SAMPLE_RATE=8000 AWS_VERSION=latest AWS_S3_ARN=<aws_s3_arn> AWS_S3_BUCKET_NAME='<bucket_name>' AWS_S3_RECORDING_FOLDER_NAME='<aws_s3_bucket_folder_name>' NEXMO_APPLICATION_PRIVATE_KEY_PATH='.

APIs 62

APIs Accountability 62

Eptica

APRIL 26, 2017

The event will look at how organizations can shape the future of customer experience, and ensure that they have the vision, strategy and tactics to thrive in ever-more competitive markets. They must provide a consistent, high quality and personalized experience across every channel and touchpoint. We look forward to seeing your there.

Customer Experience 70

Customer Experience Multichannel Marketing Metrics 70

AWS Machine Learning

SEPTEMBER 16, 2022

example/tmp.ssml en-US Joanna./web/polly/PRTPStaticDefault example/tmp.ssml en-US Matthew./web/polly/PRTPStaticDefault example/tmp.ssml en-US Joanna./web/polly/PRTPStaticConfig example/tmp.ssml en-US Matthew./web/polly/PRTPStaticConfig example/tmp.ssml en-US Joanna./web/polly/PRTPStaticCustom example/tmp_wff.html./gen_ssml.sh

Scripts 70

Scripts Accountability Enterprise Technology 70

Nexmo

JUNE 13, 2019

Event URL text field enter your ngrok URL: [link] url here]/event. We need two actions defined in our Controller: #answer and #event. The #event method is responsible for transcribing the recording into text, running it through the translator and returning the newly translated message back to the caller. to_json end.

APIs 73

APIs Accountability Entertainment Personalization 73

Nexmo

JUNE 13, 2019

Event URL text field enter your ngrok URL: [link] url here]/event. We need two actions defined in our Controller: #answer and #event. The #event method is responsible for transcribing the recording into text, running it through the translator and returning the newly translated message back to the caller. to_json end.

APIs 73

APIs Accountability Entertainment Personalization 73

AWS Machine Learning

OCTOBER 4, 2022

After you create the function, enter the following code: import json import boto3 import os import base64 import sys def lambda_handler(event, context): output = []. format(len(event['records']))). format(len(event['records']))). format(len(event['records']))). b64decode(record["data"]).decode('utf-8') Choose Deploy.

APIs 83

APIs Banking Analytics Accountability 83

Beyond Philosophy

SEPTEMBER 23, 2014

The first event took place on a United Airlines flight and involved a Knee Defender , a device that a passenger can secure to the tray table to restrict the seat in front of them from reclining. The plane en route to Denver was grounded in Chicago when two passengers had a fight over the use of the device.

Airlines 150

Airlines Personalization Customer Experience Customer Service 150

Beyond Philosophy

SEPTEMBER 23, 2014

The first event took place on a United Airlines flight and involved a Knee Defender , a device that a passenger can secure to the tray table to restrict the seat in front of them from reclining. The plane en route to Denver was grounded in Chicago when two passengers had a fight over the use of the device.

Airlines 150

Airlines Personalization Customer Experience Customer Service 150

AWS Machine Learning

DECEMBER 14, 2022

TargetLanguageCodes : Choose up to 10 target languages. import boto3 client = boto3.client('translate')

APIs 75

APIs Enterprise Management Customer Support 75

AWS Machine Learning

NOVEMBER 22, 2022

You can monitor the stack creation progress on the Events tab. On the Body tab, select Raw and enter a JSON body as follows: { "sourceText": "some text to translate", "targetLanguage": "fr", "sourceLanguage":"en"}. You can track its progress on the Events tab. Choose Create stack. sourceLanguage is an optional parameter.

APIs 70

APIs Enterprise Accountability industry standards 70

Nexmo

OCTOBER 27, 2020

The create application command will take two URLs, the answer URL – which will be the number Vonage will send incoming calls to, and the event URL, which will be the URL that Vonage sends events that arise from one of your numbers. We are going to be receiving translation events in our frontend using a SignalR connection.

APIs 118

APIs Engineering Accountability voip 118

Nexmo

JULY 13, 2020

A trigger is the event that sets off the Zap. Once you finish and activate a Zap, Zapier will monitor the app for that event. An action is an event that happens when your Zap is triggered. This app offers three trigger events, based on how frequently you’d like your Zap to be run. Each Zap starts with one trigger.

APIs 62

APIs Accountability Personalization 62

ChurnZero

DECEMBER 21, 2022

There’s a sign they have at French railroad crossings where it says ‘un train peut en cacher un ature.’ Along with invites to our latest events, you’ll get content focused on driving down churn, growing sustainable revenue, and building both a CS career and customer experience that you’re proud to own.

SaaS 98

SaaS Benchmark Metrics Consulting 98

JustCall

NOVEMBER 23, 2022

It can be a great way to confirm customer details in the unfortunate event that your emails end up in spam. SMS marketing can also be used to share timely updates on orders and events. Speaking of events, text marketing is widely used for managing schedules. Short-term promotions. Confirmations and reminders.

Marketing 52

Marketing Advertising Surveys Personalization 52

Jon Arnold

SEPTEMBER 7, 2018

This is just Slack's second industry event, and while they've come a long way in a little time, they're not quite a household name. Above - Places - mis en scene - an uber-industrial setting, but perfect for showing what the future holds. Over the last two days, I've gotten to see that first hand, and it looks pretty real to me.

Analytics 50

Analytics 50

AWS Machine Learning

JULY 6, 2022

Lastly, you gather all event loops and loop the loop_me() function with run_until_complete(). client('polly', region_name = 'us-west-2') translate = boto3.client(service_name='translate',

APIs 72

APIs Scripts Engineering Management 72

Vonage

SEPTEMBER 25, 2015

Customer Contact Expo, the UK’s largest event for the customer contact and customer service industry, is now less than a week away, and I’m looking forward to joining some of the industry’s leading experts on both days to talk about how SureFlap provides its excellent customer experience and has rapidly grown its business.

Customer Service 120

Customer Service Consulting Consulting Marketing 120

CSM Magazine

OCTOBER 3, 2022

For example, you can set up automatic text messages or emails to be sent to your customers when their driver is en route. This can be helpful in planning for construction projects or other events that may cause disruptions to the flow of traffic. This way, they’ll always know exactly when to expect their package.

Customer Service 52

Customer Service Construction Morale Accountability 52

Fonolo

JUNE 2, 2020

Management must be prepared to respond quickly and effectively in the event of a case — or even an outbreak — during your transition. It’s likely that businesses will not open en masse and this will impact your employees in various ways. What happens if there’s an outbreak during your transition? Arrangements for parents.

Call Center 74

Call Center Contact Center Government Education 74

Nexmo

APRIL 2, 2019

Substitute the Ngrok URL you generated for “[link] in the Event and Answer URLs, and click “Generate public/private key pair” to download a private key for the app. Nexmo applications also have an /event endpoint. Your socket connection and a listener looking for voicemail events.

Scripts 76

Scripts APIs Answering services Personalization 76

3CLogic

DECEMBER 10, 2021

According to the same XM Institute report , 75% of consumers who give a company a great CX rating are likely to forgive that company in the event of a bad experience. However, that doesn’t have to be the end of the relationship. That said, it’s important to keep in mind that customers have high expectations.

Contact Center 52

Contact Center Coaching Analytics Customer centricity 52

Quiq

MARCH 30, 2020

Communicate en Masse. As things improve, you’ll be able to keep your customers informed of changes, special events, or new services in the future. . Quiq’s messaging platform enables agents to handle 7x more conversations than phone calls. Things are changing daily, even hourly, being able to communicate quickly is essential.

Chatbots 56

Chatbots Sales Marketing Contact Center 56

Nicereply

SEPTEMBER 17, 2020

Automation is the only means to reach out to customers en masse concerning new features, weekly reports, or upcoming events. Truly, some arguments could be made in support of automation in customer management. For instance, CSMs have to rely on automation for greater coverage.

SaaS 105

SaaS Customer retention Customer Support Surveys 105

AWS Machine Learning

AUGUST 15, 2022

Named entity recognition (NER) is a natural language processing (NLP) sub-task that involves sifting through text data to locate noun phrases, called named entities, and categorizing each with a label, such as brand, date, event, location, organizations, person, quantity, or title.

Banking 74

Banking APIs Accountability Analytics 74

Eptica

NOVEMBER 16, 2017

So be prepared to be told why this now finally kills off voice, is tons better than email, reduces chat to a ‘has been’ event and laughs in the face of plain old text based SMS. By the way, the next ‘must have’ is going to be messaging given the industry evangelism now being devoted to it.

Benchmark 55

Benchmark Multichannel Best practices Government 55

LiveChat

MARCH 16, 2018

While SMS was once a person-to-person messaging platform where two people messaged each other, A2P SMS, where a web app is used to reach out to a mobile subscriber (or vice versa with P2A messaging) has allowed businesses to send messages en masse to their customer base. Event registration and RSVPs. Limited time specials.

Real estate 43

Real estate Airlines APIs Healthcare 43

Liveops

JANUARY 25, 2019

Learn more: products.office.com/en/visio/flowchart-software. Gather and act on a wealth of customer data with CX management software, customer satisfaction surveys, event data solutions, and more. Work together on ideas, create user experience prototypes, and collect feedback with an end-to-end design platform. Microsoft Visio.

Technology 82

Technology Customer Experience Journey mapping Enterprise 82

AWS Machine Learning

NOVEMBER 20, 2023

We use two AWS Media & Entertainment Blog posts as the sample external data, which we convert into embeddings with the BAAI/bge-small-en-v1.5 Deploy the BAAI/bge-small-en-v1.5 em_model_name = "BAAI/bge-small-en" em_model_path = f"./em-model" Deploy the BAAI/bge-small-en-v1.5 embeddings.

APIs 94

APIs Entertainment Accountability Customer Experience 94

AWS Machine Learning

SEPTEMBER 8, 2023

This solution uses our event-driven services Amazon EventBridge , AWS Step Functions , and AWS Lambda to orchestrate the process of extracting metadata from the images using Amazon Rekognition. Amazon Rekognition will perform two API calls to extract labels and known celebrities from the image.

APIs 94

APIs Scripts Entertainment Personalization 94

JustCall

APRIL 5, 2022

SMS automation is a feature of cloud phone systems that allows business owners to send automated texts to customers based on pre-defined events. Sales teams often use the feature to notify leads about promotions or send marketing messages en masse. Businesses can use SMS automation to send automated texts at scale.

voip 52

voip CRM Interactive Voice Response Sales 52