Vistio

MARCH 15, 2022

This is an exciting question for our listeners because I really want you to tell our listeners more about what LiveXchange does, the main benefits of the platform and how it aids in workforce optimization strategy. I always love some good metrics to prove a point. Absolutely right. So you hit it right on the head.

Gamification 52

Gamification Contact Center outsourcing Technology 52

VirtualPBX

MAY 4, 2021

Along the way, you will learn how the Advanced Call Reports platform works, so you can create your own reports without the aid of our blog. Administrators of those plans can log in to reports.virtualpbx.com and access the Reports tab from their workspace. Know How You’re Performing. Creating the Sales Report. You’re right.

Sales 77

Sales Feedback Enterprise Metrics 77

Hodusoft

JANUARY 5, 2022

This blog focuses on delivering quality customer experiences, how call center employees work, the best call center software for small businesses to grow their business, and how digital channels can support the increase in call center volumes. Businesses must prioritize online communication to get the most out of a hybrid workspace.

call center software 52

call center software Call Center Virtual Agent Abandon rate 52

SmartKarrot

MARCH 8, 2022

Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. Anika Zubair is a Customer Success leader working with inSided, a customer success community platform, as Vice President of Customer Success. Amarachi Ogueji. Anika Zubair. Catherine Blackmore. Disha Gosalia.

Chief Customer Officer 21

Chief Customer Officer Coaching SaaS Customer centricity 21

Hodusoft

JANUARY 5, 2022

This blog focuses on delivering quality customer experiences, how call center employees work, the best call center software for small businesses to grow their business, and how digital channels can support the increase in call center volumes. Businesses must prioritize online communication to get the most out of a hybrid workspace.

call center software 52

call center software Call Center Virtual Agent Abandon rate 52

Totango

MAY 22, 2020

Have each member of the team establish a clear workspace. Set Goals and Key Metrics to Follow. When employees are physically scattered, the best way to keep them mentally united and working cohesively as a team is to establish clear goals to aim for and key Customer Success metrics to follow. The following strategies can help.

Best practices 62

Best practices Metrics Telecommunications Morale 62

AWS Machine Learning

JUNE 6, 2023

jobs on the platform of your choice. Options to build your ML platform are not limited to these services; you can pick and choose depending on your organizational requirements for your PyTorch 2.0 roberta-sentiment-analysis python /workspace/aws-deeplearning-labs/workshop/twitter_lm/scripts/train_sentiment.py Enabling PyTorch 2.0

Scripts 75

Scripts APIs Benchmark Management 75

NobelBiz

AUGUST 13, 2024

This feature is ideal for call centers with shared workspaces or rotating shifts, ensuring that agents can work efficiently from any location within the office. Unified Communications Unified Communications (UC) integrates various communication channels—such as voice, video, and messaging—into a single platform.

voip 52

voip Call Center Interactive Voice Response Customer Service 52

ChurnZero

JANUARY 17, 2020

Blog Author: Alex Weihmann. If your company is exploring the idea of implementing a dedicated Customer Success (CS) platform, the question of where to start can be daunting. With so many tools at your disposal, it can be challenging to determine how to best leverage a Customer Success platform and hit the ground running.

Best practices 72

Best practices Upselling Accountability SaaS 72

JustCall

APRIL 5, 2023

This blog dives deep to pull out insights that help you choose. It determines how seamlessly your workforce can operate the platform, derive results, and extract meaning from the application. World of Integrations JustCall offers integrations with 100+ CRMs , helpdesks, collaboration platforms, and productivity tools.

Interactive Voice Response 52

Interactive Voice Response Contact Center APIs Analytics 52

Natalie Petouhof

DECEMBER 6, 2016

Tweet Oracle Service Cloud announces new releases for enhanced functionality in Web Customer Service, Contact Center including the Agent Browser User Interface, Knowledge Advanced, Policy Automation, and the Oracle Service Cloud Platform. www.constellationr.com.

Contact Center 79

Contact Center Analytics Best practices Metrics 79

AWS Machine Learning

AUGUST 15, 2024

Refer to the SageMaker Canvas blog for other examples using SageMaker Data Wrangler. If your data is greater than 5 GB data processing will run in EMR Serverless, otherwise it will run within the SageMaker Canvas workspace.) He works closely with enterprise customers building data lakes and analytical applications on the AWS platform.

Enterprise 117

Enterprise Metrics Analytics Big data 117

AWS Machine Learning

MAY 10, 2024

Validation loss and validation perplexity – Similar to the training metrics, but measured during the validation stage. On an order of magnitude, the two models performed about the same along these metrics on the provided data. He actively shares his expertise through his YouTube channel, blog posts, and presentations.

APIs 117

APIs Metrics SaaS Accountability 117