how-to-launch-successful-community Blog Related Topics 
ShepHyken
OCTOBER 11, 2019
This week we feature an article by Joseph Michelli who has written a new book about how Airbnb has used convenience and personalization to deliver an amazing experience. As a reader of Shep’s blog, I’ll assume you know you’re in the people business.
Beyond Philosophy
OCTOBER 26, 2023
She’s always believed in a strong brand, but how can she plan what people take away from her brand? It’s a way of creating and communicating value to your customers. In the early days of branding, companies would mark a product to indicate that it came from them, like how ranchers do with cattle.
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CustomerSuccessBox
MAY 18, 2022
So has the customer success industry and the content around the space! Searching for blogs in the arena is getting accessible slowly and it’s time you leverage the essential knowledge these blogs have to offer, to flourish! Here is the list of 10 Customer Success blogs to follow and save in your digital library in 2022!
CX Accelerator
NOVEMBER 11, 2022
In this post, we want to delve into what those skills are and how we would prioritize each if we were building a CX team from the ground up. In this post, we want to delve into what those skills are and how we would prioritize each if we were building a CX team from the ground up. Customer experience is multi-disciplinary.
TechSee
AUGUST 14, 2023
Skilled in leading high-performing teams and utilizing customer insights to drive improvements, Agnes works on unique ways to build customer loyalty through community programs and events. We received overwhelmingly positive feedback last year, so we’re back with another edition – this time even bigger and better!
ChurnZero
FEBRUARY 15, 2024
This is a guest post by Shauna McClemens , community strategist, Higher Logic Vanilla. Creating a steady stream of engaging content for a customer community can be a daunting task, especially when you’re relying on your team to contribute. How I got my team to create high-quality content for our customer community.
Lumoa
APRIL 28, 2024
If you’re reading this blog post, you are probably one of them. But how can you support your customers on all the different channels they reach out on and offer a personalized yet unified response? 78% of customers have backed out of a purchase due to a poor customer experience (CX). That’s where customer experience platforms come in.
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