Beyond Philosophy

APRIL 4, 2024

I have a lot of followers on LinkedIn, and quite a few of them reach out to me to sell me something. So, if there were a product or service that I could benefit from, I would miss out on it with my non-response. Sure, it might be considered old-fashioned by some people’s norms, but it can also reap relational and reputational benefits.

Personalization 150

Personalization Sales Feedback Technology 150

ShepHyken

JULY 14, 2017

In fact… If you buy or sell products that are related to online business, odds are that you have been fooled or impacted, respectively. . The post Guest Blog: Fake Reviews Destroy Customer Experience and Confidence appeared first on Shep Hyken. What do you do, though, if the review is fake ? What are Fake Reviews?

Customer Experience 112

Customer Experience Morale Advertising Marketing 112

Beyond Philosophy

APRIL 18, 2024

One might view personalization from a trusted brand as a benefit, whether from technology or not. By contrast, personalization doesn’t work when you collect all this data only to use it to sell more stuff to people. It would be best to forget that you will sell more and embrace the idea of providing some value with your collected data.

Personalization 195

Personalization Advertising Technology Marketing 195

Beyond Philosophy

JUNE 22, 2018

But, perhaps most importantly, understanding them helps us design our experiences in such a way that the psychological motivations drive our customers to the products that we want to sell. An example might be a premium service you want to sell that ticks all the boxes. Maybe it has a lot of margin in it. Maybe it is easy to produce.

Sales 360

Sales Consulting Consulting Customer Experience 360

Beyond Philosophy

JANUARY 20, 2020

If your door-to-door salesman can get his toe in the door to the prospect from closing it, escalating commitment suggests that the prospect will eventually invite the salesperson in and buy whatever he’s selling. Marketing Benefits from Escalating Commitment Also. My wife, Lorraine, is unfamiliar with this technique.

Advertising 447

Advertising Telemarketing Consulting Consulting 447

Beyond Philosophy

AUGUST 25, 2019

Imagine you are selling a used car. How would that be different from selling your vehicle to a stranger? When you’re selling it to your brother, you recognize that this is one point in a much longer relationship. However, we discovered our clients didn’t realize the benefit that they were gaining with us.

Morale 358

Morale B2B Consulting Consulting 358

teleopti

DECEMBER 13, 2018

Successful customer retention initiatives benefit the firm in two important ways. The other is increasing the likelihood of up-selling or cross-selling to existing long-term customers. The post Guest Blog: Five important trends impacting customer service today and into 2019 appeared first on Teleopti Blog.

Customer Service 48

Customer Service Banking Contact Center Self service 48

Beyond Philosophy

FEBRUARY 27, 2020

It describes how we disregard the value of something when we have to wait for the benefits of it over time. If you wait, there is no benefit. To make this a real choice, I would have to add a benefit to waiting a week, like a higher amount. People value immediate gratification more than future benefits.

Consulting 468

Consulting Consulting Education Sales 468

LiveChat

JANUARY 3, 2019

It was a good year for the LiveChat blog. Our blog was visited every month by over 100k visitors , who spend 8 minutes on each page on average. Let me proudly present a list of 12 killer posts we’ve published this year on LiveChat Blog. How we reached 100,000 unique views a month on LiveChat blog.

Chatbots 59

Chatbots B2B SaaS B2C 59

Beyond Philosophy

JANUARY 19, 2023

So, they have recognized that they’ve jumped into the buying zone, but other people in the organization have yet to, and they need to sell it internally. Sometimes a sign of buying is looking for information to sell a project internally. The Rubicon Model The Rubicon is a river in Italy.

Consulting 195

Consulting Consulting Finance Sales 195

Steve DiGioia

AUGUST 2, 2021

If so, there should be photos of the people who have benefited from your support along with the happy faces of the employees who helped. We spend so much time, effort, and money to develop products and services to sell without thinking of the other reasons why people buy from us. Can someone purchase your products online?

Education 230

Education Customer Service Customer Experience 230

Nicereply

SEPTEMBER 11, 2023

Tools can improve support services and customer experience in so many ways that selling to support leaders is a significant addressable market. But support teams are famously unique when it comes to selling. Selling to support leaders is difficult. Q : What challenges are unique to selling to support leaders?

Sales 64

Sales Engineering Marketing Technology 64

JivoChat

AUGUST 10, 2023

Today we’re covering what affiliate marketing is, the benefits of using it, and two proven ways to encourage sales using affiliate marketing. Affiliate marketing is a strategy where businesses partner with professional affiliates in order to promote and sell their products. Ready to learn more?Let’s Let’s begin!

Sales 75

Sales Marketing SaaS Construction 75

JivoChat

DECEMBER 21, 2022

If you have an online or physical store, regardless of the company sector, it’s necessary to show the benefits of your products, so your potential customers will understand why they should buy from you. What Is Product Marketing? It’s known that customers buy products not for the item itself, but because of what it has to offer.

Marketing 75

Marketing Advertising Sales Feedback 75

CSM Magazine

MARCH 21, 2024

However, while ad blockers offer undeniable benefits, they also raise several safety concerns that users should be aware of. This blog post aims to shed light on the potential risks associated with using ad blockers and provide valuable insights to help you navigate this complex topic.

Advertising 52

Advertising Scripts Education Personalization 52

Comm100

JUNE 25, 2020

People aren’t going to remember what product you tried to sell them in an email blast. Every business can benefit from an email marketing service, but only if it’s done properly. Customers remember the little things, so give any email you make about a crisis stand out by having actual information people can benefit from.

Customer Service 52

Customer Service B2B Sales Customer Care 52

aircall

MARCH 2, 2022

Value-based selling might sound simple, but it can easily be lost in the sales journey. . Sales teams are there to sell, of course, but that doesn’t mean they should ever lose sight of the value of what they’re selling. Why Value-Based Selling Works. The benefits of value-based selling are well-known.

Sales 62

Sales Education 62

JivoChat

JANUARY 17, 2023

Selling products and services is a popular way to make money from social media. Students can take advantage by creating online profiles that sell their products. Sell your own products . By leveraging such vast networks of people, students can create and sell their products or services easily. . Product promotion .

Advertising 75

Advertising Accountability Marketing 75

Nicereply

DECEMBER 17, 2020

Our customers come to us because we provide them value through the solutions we sell. Across the software industry, there are plenty of theories on how to increase software value, stickiness, and sell to wider audiences. You can listen to Customer Experience Leaders Chat also on: Apple Podcasts. Google Podcasts.

Upselling 98

Upselling Sales Feedback Customer Experience 98

Integrity Solutions

AUGUST 30, 2021

Accurate or not, for many people, selling brings to mind the historic stereotype of the pushy, manipulative salesperson doing whatever it takes to close the deal in a pressure-cooker environment. How Does Your Company Define Selling? For some people and organizations, selling is viewed as something you do to customers.

Coaching 99

Coaching Sales CRM Management 99

Verint

DECEMBER 28, 2017

When I started this blog in 2009, I focused on the thorny issues involved with communicating across the sales-engineering interface®. The following One Millimeter Mindset customer retention blog posts represent the top posts from 2017. Retaining IIoT Customers or just Cross and Up Selling Them? Subscribe to my blog.

Customer retention 36

Customer retention Engineering Coaching Sales 36

Comm100

MARCH 6, 2024

This blog will take you through the key live chat advantages and disadvantages that you need to know if you’re considering adopting this solution. While this isn’t strictly a live chat advantage, and more of a chatbot advantage, live chat serves as the essential base to this benefit. The advantages of live chat 1.

Abandon rate 94

Abandon rate Chatbots Upselling Sales 94

Nicereply

JULY 24, 2023

While the product you sell might be a leader at some aspects of a given marketspace, it likely isn’t an all-encompassing solution. To give a more real example, if an outsourcing company was to partner with a support tool company, there would be benefits for both sides. What are the costs/benefits/opportunities of these options?

Customer Experience 52

Customer Experience outsourcing Marketing Education 52

Toister Performance Solutions

DECEMBER 2, 2021

Brittany Hodak, an expert on helping brands create superfans, offers this definition of a brand evangelist on her blog : A brand evangelist is a customer who is so passionate about your brand, product, service, or business that they advocate on your behalf. One benefit is credibility. Another benefit is knowledge.

Customer advocacy 125

Customer advocacy Finance Customer centricity Sales 125

Lumoa

APRIL 4, 2023

Think of it this way: as a business, you have to optimize your resources to ensure you sell more products (or services) without increasing spending. Optimizes marketing efforts Imagine you’re trying to sell a watch to someone. It’s clear that conducting a customer profile analysis has numerous benefits.

Customer retention 83

Customer retention Enterprise Marketing Surveys 83

Bill Quiseng

MARCH 1, 2021

I was fortunate to have Dr. Michelli write a blog post about his book, Driven to Delight: Delivering World-Class Customer Experience the Mercedes-Benz Way. Market value: Communicate the benefits of your solutions to your consumers. . Ever since the beginning of last year, all of us have had to endure this pandemic. make a purchase).

Consulting 148

Consulting Consulting Enterprise Customer Experience 148

JivoChat

JUNE 11, 2023

For example, defining what products to sell, how to source them, and establishing processes to keep track of every order, packing, and sending them on time. By having an online store, you can sell the items of your brand products, for example, craftsmanship items, clothes, and accessories. How to Make an Online Store Step by Step 1.

B2B 75

B2B Sales Analytics Marketing 75

JustCall

AUGUST 8, 2023

Businesses that integrate Conversational AI into their e-commerce operations, particularly for product selection and customer service, are reaping the rewards of higher customer conversions, increased customer retention, and amplified revenues through up-selling. They excel at up-selling and cross-selling, increasing revenue per customer.

Chatbots 52

Chatbots Customer retention Coaching Feedback 52

OctopusTech

JULY 31, 2023

We’ll reveal the practical benefits that this cutting-edge technology brings to the table, from growing your customer support operations to providing round-the-clock assistance. Final Thoughts Outsourcing live chat has many benefits that can help firms increase their online sales dramatically.

outsourcing 62

outsourcing Sales Upselling Abandon rate 62

Nicereply

JULY 28, 2022

The departments often compete or simply don’t realize the benefits working together brings. From this blog post, you’ll learn how your sales and customer service teams can work together for great results. Your sales teams can use all that knowledge to sell to other customers more successfully. Good or bad. What needs improving?”

Sales 59

Sales Customer Service Upselling Average Handle Time 59

aircall

FEBRUARY 6, 2023

3 Benefits of Conversational CRM There are many benefits of using conversational CRM , including: Improving the overall customer experience Creating more personalized and organic interactions with prospects and customers Saving time and money Let’s take a closer look at each benefit below.

CRM 62

CRM Sales Chatbots Upselling 62

Integrity Solutions

MARCH 11, 2021

Virtual Engagement For Remote Selling. Remote Selling Success Starts Before The Call Even Begins. While salespeople across industries are settling in to a world of hybrid and remote sales , most are still working to adapt to the nuances and variables that can affect success in a virtual selling environment. By Bruce Wedderburn.

Sales 137

Sales Personalization Technology Accountability 137

JivoChat

MAY 8, 2023

If you want to learn how to sell clothes online, here is good news: it may be simpler than you think. Certainly is a big market not only in the US, but all over the world, and you can sell to different niches. How to Sell Clothes Online Step By Step 1. From sports clothes to luxury items.

Analytics 75

Analytics Sales Marketing B2B 75

VirtualPBX

OCTOBER 29, 2021

“Bring Your Own Telecom Provider” and “Call Center Software” are two of the main selling points of Microsoft Teams. Improved call reliability, advanced call routing, and sophisticated call reports are just a few of benefits you can expect from our powerful integration. Unlimited Calling.

call center software 98

call center software Call Center Accountability Management 98

aircall

SEPTEMBER 15, 2021

Spin Selling, Neil Rackham. into different categories is a very practical approach to helping a salesperson navigate the seemingly complex world of selling. . Baseline Selling: How to Become a Sales Superstar by Using What You Already Know about the Game of Baseball, Dave Kurlan. The Little Red Book of Selling: 12.5

Sales 62

Sales SaaS Best practices Metrics 62

ClearAction

NOVEMBER 11, 2022

Embedding gratitude in your business strategies for customer, employee, and partner experience (CX, EX, PX), and beyond, will benefit your organization on every level, every day. When you express an attitude of gratitude, privately or publicly, studies show 5 levels of benefits: Emotional: self-esteem, coping, resilience, cheerfulness.

Customer Experience 71

Customer Experience Feedback Customer retention Marketing 71

ClientSuccess

DECEMBER 12, 2022

Before I explain the benefits of a variable compensation plan, let me discuss the deficiencies of the first two models. This bonus model generally focuses on both quantitative objectives (retention, upsells or cross-sell measures) as well as qualitative ones (contributing to the team mentality). Who Owns the Renewal? Three Models.

Management 87

Management Accountability Sales Upselling 87