article thumbnail

Customer Experience Engineering Demystified: An In-Depth Look

CSM Magazine

Customer Experience Engineering (CXE) is a growing field that focuses on designing, managing, and improving the interactions between a company and its customers. At its core, customer experience engineering seeks to ensure that every touchpoint a customer has with a company leaves a positive and lasting impression.

article thumbnail

Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

The goal of this post is to empower AI and machine learning (ML) engineers, data scientists, solutions architects, security teams, and other stakeholders to have a common mental model and framework to apply security best practices, allowing AI/ML teams to move fast without trading off security for speed.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Personalize your generative AI applications with Amazon SageMaker Feature Store

AWS Machine Learning

Large language models (LLMs) are revolutionizing fields like search engines, natural language processing (NLP), healthcare, robotics, and code generation. Another essential component is an orchestration tool suitable for prompt engineering and managing different type of subtasks. A feature store maintains user profile data.

article thumbnail

Develop generative AI applications to improve teaching and learning experiences

AWS Machine Learning

For our example, a teacher inputs the Kids and Bicycle Safety guidelines from the United States Department of Transportation. It’s an on-demand, 3-week course for data scientists and engineers who want to learn how to build generative AI applications with LLMs. For the input text, we use the file bike.safe.riding.tips.txt.

APIs 108
article thumbnail

Configure an AWS DeepRacer environment for training and log analysis using the AWS CDK

AWS Machine Learning

With the help of the AWS CDK, we can version control our provisioned resources and have a highly transportable environment that complies with enterprise-level best practices. The following diagram illustrates the solution architecture. Zdenko likes to bike to the office and enjoys pleasant walks in nature.

Scripts 78
article thumbnail

Why Agent Assist Isn’t Successful

Balto

But you’re not familiar with the area, so you don’t know which route to take or which mode of transportation to choose. You know your goal, you have the tools to achieve it, but you still don’t know how best to go about it. We were, and very much remain, not computer scientists or software engineers.

article thumbnail

12 Tips to Sell More On Black Friday

JivoChat

One strategy you can take is to simulate how much a customer would pay for transportation. Enjoy the increase of product and discount searches during Black Friday to enhance visibility on search engines like Google. To do that, you should optimize your pages using SEO (search engine optimization) best practices.

Sales 65