AWS Machine Learning

FEBRUARY 29, 2024

The Retrieve and RetrieveAndGenerate APIs allow your applications to directly query the index using a unified and standard syntax without having to learn separate APIs for each different vector database, reducing the need to write custom index queries against your vector store.

APIs 110

APIs Healthcare Scripts Enterprise 110

AWS Machine Learning

OCTOBER 18, 2023

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Purina’s solution is deployed as an API Gateway HTTP endpoint, which routes the requests to obtain pet attributes.

APIs 92

APIs Metrics Consulting Consulting 92

AWS Machine Learning

OCTOBER 31, 2023

This post was co-written with Anthony Medeiros, Manager of Solutions Engineering and Architecture for North America Artificial Intelligence, and Blake Santschi, Business Intelligence Manager, from Schneider Electric. These filings are available directly on SEC EDGAR or through CorpWatch API.

Healthcare 98

Healthcare APIs Engineering Accountability 98

OrecX

JANUARY 5, 2021

REAL TIME - Does your recording solution capture call audio in a real-time streaming manner so your transcription and analytics engine can process the call as it happens, or post-call? To learn more about the capabilities or inabilities of your current audio capture environment, click below for a free consultation. 7111 and OPUS?

Analytics 127

Analytics APIs Engineering CRM 127

Cisco - Contact Center

JANUARY 10, 2023

Xentaurs is a next generation consulting and Cisco digital solution integrator partner dedicated to making digital technology transformation a reality. Data breaches, ransomware and other modern cybersecurity threats have dramatically changed the challenges financial institutions and IT teams must solve.

Banking 145

Banking Enterprise APIs Contact Center 145

AWS Machine Learning

FEBRUARY 6, 2023

How Talkdesk integrates with Amazon Lex When the call reaches Talkdesk Virtual Agent , Talkdesk uses the continuous streaming capability of the Amazon Lex API to enable conversation with the Amazon Lex bot. The connector was built by using the Amazon Lex Model Building API with the AWS SDK for Java 2.x.

Cloud contact 67

Cloud contact Self service Contact Center Virtual Agent 67

Inbenta

APRIL 29, 2020

From our experience, it is the framing phase that is the most time-consuming as you have to consult with all the teams involved in the project and obtain various approvals to start the developments. At Inbenta, it takes us an average of 8 weeks to deploy an AI chatbot, from the framing phase to the launch date. Poor technical documentation.

Chatbots 140

Chatbots APIs Construction Best practices 140

AWS Machine Learning

MAY 23, 2023

The web application interacts with the models via Amazon API Gateway and AWS Lambda functions as shown in the following diagram. API Gateway provides the web application and other clients a standard RESTful interface, while shielding the Lambda functions that interface with the model. Clone and set up the AWS CDK application.

APIs 90

APIs Accountability Construction Management 90

AWS Machine Learning

JULY 24, 2023

This blog post was co-authored, and includes an introduction, by Zilong Bai, senior natural language processing engineer at Patsnap. Because there is no such existing feature in a patent search engine (to their best knowledge), Patsnap believes adding this feature will increase end-user stickiness. gpt2 and predictor.py client('sts').get_caller_identity()['Account']

APIs 66

APIs Engineering Construction Benchmark 66

AWS Machine Learning

MARCH 23, 2023

Applications and services can call the deployed endpoint directly or through a deployed serverless Amazon API Gateway architecture. To learn more about real-time endpoint architectural best practices, refer to Creating a machine learning-powered REST API with Amazon API Gateway mapping templates and Amazon SageMaker.

Scripts 93

Scripts APIs Government Analytics 93

TMP Direct

APRIL 14, 2021

TMP’s chatbot has a knowledge layer, on top of machine learning and a dialogue engine for intelligent responses. The knowledge layer helps bail out on errors from machine learning, while the dialogue engine manages fail cases and unexpected conversations. It can be integrated with any system with restful APIs. *

Chatbots 52

Chatbots Engineering APIs Wait times 52

Creative Virtual

OCTOBER 9, 2020

By Katrin Zieren, Business Development Consultant. They are speaking into their mobile devices to create messages on apps such as WhatsApp or Telegram, asking their search engine for information or giving commands to smart speakers like Amazon Alexa or Google Home. They are increasingly using voice for entries rather than typing.

Interactive Voice Response 59

Interactive Voice Response Customer Service Virtual Agent Transportation 59

Fonolo

NOVEMBER 27, 2018

Tobias has over 15 years of experience in customer care technology and the contact center industry with roles spanning engineering, consulting, pre-sales engineering, and product management/marketing. He leads product management for Nexmo, the Vonage API Platform. Twitter: @tpgoebel. Roland Selmer. Vice President Product.

Customer Service 119

Customer Service Call Center Engineering Contact Center 119

AWS Machine Learning

NOVEMBER 26, 2023

You can get started without any prior ML experience, using APIs to easily build sophisticated personalization capabilities in a few clicks. She has a background in computer science engineering, technology consulting, and data analytics. Pranesh Anubhav is a Senior Software Engineer for Amazon Personalize.

Personalization 77

Personalization Engineering APIs Technology 77

Fonolo

NOVEMBER 13, 2018

Tobias has over 15 years of experience in customer care technology and the contact center industry with roles spanning engineering, consulting, pre-sales engineering, and product management/marketing. He leads product management for Nexmo, the Vonage API Platform. Twitter: @tpgoebel. Roland Selmer. Vice President Product.

Customer Service 108

Customer Service Contact Center Engineering Education 108

AWS Machine Learning

AUGUST 3, 2023

Finally, we show how you can integrate this car pose detection solution into your existing web application using services like Amazon API Gateway and AWS Amplify. For each option, we host an AWS Lambda function behind an API Gateway that is exposed to our mock application. The opportunities are almost limitless. So, get started today!

APIs 63

APIs Scripts Engineering Technical Support 63

Fonolo

NOVEMBER 22, 2018

Tobias has over 15 years of experience in customer care technology and the contact center industry with roles spanning engineering, consulting, pre-sales engineering, and product management/marketing. He leads product management for Nexmo, the Vonage API Platform. Twitter: @tpgoebel. Roland Selmer. Vice President Product.

Omni-channel support 57

Omni-channel support Customer Service APIs Engineering 57

Fonolo

NOVEMBER 1, 2018

Tobias has over 15 years of experience in customer care technology and the contact center industry with roles spanning engineering, consulting, pre-sales engineering, and product management/marketing. He leads product management for Nexmo, the Vonage API Platform. Twitter: @tpgoebel. Roland Selmer. Vice President Product.

Customer Service 69

Customer Service B2C Finance Engineering 69

Fonolo

NOVEMBER 20, 2018

Tobias has over 15 years of experience in customer care technology and the contact center industry with roles spanning engineering, consulting, pre-sales engineering, and product management/marketing. He leads product management for Nexmo, the Vonage API Platform. Twitter: @tpgoebel. Roland Selmer. Vice President Product.

Customer Service 86

Customer Service Call Center Engineering Contact Center 86

AWS Machine Learning

JUNE 5, 2023

He brings over 11 years of risk management, technology consulting, data analytics, and machine learning experience. Iaroslav Shcherbatyi is a Machine Learning Engineer at AWS. Autotune is a new feature of automatic model tuning that helps save you time and reduce wasted resources on finding optimal hyperparameter ranges.

APIs 76

APIs Enterprise Benchmark Metrics 76

Nicereply

APRIL 8, 2019

There are a few things engineering managers must always remember; You will always have more work than resources. These three truths dictate how engineering managers prioritize their roadmap. For example, Nicereply integrates with the top help desks as well as offers an API for any custom features that are required.

Feedback 81

Feedback Engineering APIs Customer Support 81

AWS Machine Learning

SEPTEMBER 28, 2022

Data scientists sometimes train models locally using their IDE and either ship those models to the ML engineering team for deployment or just run predictions locally on powerful machines. Training and hosting are billed by minutes of usage, with no minimum fees and no upfront commitments. Solution overview. Conclusion.

Scripts 74

Scripts APIs Engineering Consulting 74

AWS Machine Learning

OCTOBER 13, 2022

AWS offers a pre-trained and fully managed AWS AI service called Amazon Rekognition that can be integrated into computer vision applications using API calls and require no ML experience. You just have to provide an image to the Amazon Rekognition API and it can identify the required objects according to pre-defined labels.

Healthcare 69

Healthcare APIs Automotive Consulting 69

AWS Machine Learning

AUGUST 30, 2023

In order to run inference through SageMaker API, make sure to pass the Predictor class. He has two graduate degrees in Physics and a Doctorate degree in Engineering. Ekta Walia Bhullar , PhD, is a senior AI/ML consultant with AWS Healthcare and Life Sciences (HCLS) professional services business unit.

Healthcare 109

Healthcare APIs Metrics Scripts 109

Fonolo

NOVEMBER 28, 2018

The same day as my talk at TADSummit was a talk by Howard Avner on his fax-by-API company. Tobias has over 15 years of experience in customer care technology and the contact center industry with roles spanning engineering, consulting, pre-sales engineering, and product management/marketing. Nobody likes faxes, right?

APIs 67

APIs Call Center Engineering Contact Center 67

DMG Consulting

JULY 31, 2019

search engine optimization (SEO), social media, pay-per-click, web banners, mobile, etc.) Call tracking solutions leverage data from CRM systems and proprietary application programming interfaces (APIs) to deliver personalized experiences that promote increased conversion rates and more satisfied customers. What is Call Tracking?

Marketing 59

Marketing Interactive Voice Response Advertising Automotive 59

AWS Machine Learning

MARCH 13, 2023

Finally, we use Amazon API Gateway as a way of integrating with our front end, the Ground Truth labeling application, to provide secure authentication to our backend. To learn more about how this tool can reduce labeling cost and increase accuracy, visit Amazon SageMaker Data Labeling to start a consultation today.

Metrics 68

Metrics APIs Feedback Engineering 68

AWS Machine Learning

APRIL 11, 2023

In the post Secure Amazon SageMaker Studio presigned URLs Part 2: Private API with JWT authentication , we demonstrated how to build a private API to generate Amazon SageMaker Studio presigned URLs that are only accessible by an authenticated end-user within the corporate network from a single account.

APIs 69

APIs Accountability Scripts Enterprise 69

DMG Consulting

MAY 6, 2022

A CCaaS solution can come with various types of applications and modules but must include these two core capabilities: an omnichannel routing engine and dialing. The post The Cloud Contact Center Land Grab Is On appeared first on DMG Consulting. What is required in a CCAAS solution?

Cloud contact 48

Cloud contact Contact Center Enterprise Technology 48

AWS Machine Learning

JULY 5, 2022

Data Wrangler is a capability of Amazon SageMaker that makes it faster for data scientists and engineers to prepare data for machine learning (ML) applications via a visual interface. Vicky Zhang is a Software Development Engineer at Amazon SageMaker. Rahul Nabera is a Data Analytics Consultant in AWS Professional Services.

Scripts 79

Scripts Engineering APIs Consulting 79

OctopusTech

AUGUST 18, 2023

Back-end developers work with libraries, data architecture, APIs, code that interacts with databases, and more because they are interested in how a website operates. Easily Integrates Third Parties The possibility of effortlessly integrating well-established, simple, and secure APIs when designing bespoke websites.

Construction 62

Construction Engineering APIs Enterprise 62

Fonolo

NOVEMBER 27, 2018

Tobias has over 15 years of experience in customer care technology and the contact center industry with roles spanning engineering, consulting, pre-sales engineering, and product management/marketing. He leads product management for Nexmo, the Vonage API Platform. Twitter: @tpgoebel. Roland Selmer. Vice President Product.

Customer Service 57

Customer Service Call Center Engineering Contact Center 57

Amity

JULY 12, 2018

You’ll need help from your engineering team, as well, to implement a new system. There are two situations in which John has seen “death by CTO” The first happens when the implementation progressed without consultation from IT leadership. Another issue John mentions is API access.

APIs 60

APIs Engineering CRM B2B 60

AWS Machine Learning

OCTOBER 4, 2022

From a very high level, the ML lifecycle consists of many different parts, but the building of an ML model usually consists of the following general steps: Data cleansing and preparation (feature engineering). We create the following steps: Processing step (feature engineering). Model training and tuning. Model evaluation.

Scripts 71

Scripts Engineering Management APIs 71

AWS Machine Learning

AUGUST 2, 2023

After ingestion, images can be searched via the Amazon Kendra search console, API, or SDK. The image repository is then indexed by Amazon Kendra, which is a search engine that can be used to search for structured and unstructured data. However, we can use CDE for a wider range of use cases.

Enterprise 70

Enterprise Healthcare APIs Big data 70

NobelBiz

APRIL 23, 2024

You can use a sophisticated outbound dialing engine that increases your response rates, record calls to create an extensive customer history database, and move your interactions on multiple channels to cover a larger array of customer needs and demands; all while using personalized and customized scripts.

Customer centricity 52

Customer centricity Contact Center Technology Telemarketing 52

Fonolo

NOVEMBER 21, 2018

Tobias has over 15 years of experience in customer care technology and the contact center industry with roles spanning engineering, consulting, pre-sales engineering, and product management/marketing. He leads product management for Nexmo, the Vonage API Platform. Twitter: @tpgoebel. Roland Selmer. Vice President Product.

Call Center 57

Call Center Contact Center Chatbots Engineering 57