AWS Machine Learning

FEBRUARY 15, 2023

Amazon SageMaker JumpStart is the machine learning (ML) hub of SageMaker that offers over 350 built-in algorithms, pre-trained models, and pre-built solution templates to help you get started with ML fast. With projects, dependency management, code repository management, build reproducibility, and artifact sharing is simple to set up.

Scripts 88

Scripts APIs Engineering Enterprise 88

AWS Machine Learning

OCTOBER 18, 2023

The solution focuses on the fundamental principles of developing an AI/ML application workflow of data preparation, model training, model evaluation, and model monitoring. It is already trained on tens of millions of images across many categories. AWS CodeBuild is a fully managed continuous integration service in the cloud.

APIs 99

APIs Metrics Consulting Consulting 99

AWS Machine Learning

NOVEMBER 15, 2022

From developing public health analytics hubs, to improving health equity and patient outcomes, to developing a COVID-19 vaccine in just 65 days, our customers are utilizing machine learning (ML) and the cloud to address some of healthcare’s biggest challenges and drive change toward more predictive and personalized care.

Analytics 80

Analytics Healthcare Engineering APIs 80

AWS Machine Learning

JULY 29, 2022

Large enterprises sometimes set up a center of excellence (CoE) to tackle the needs of different lines of business (LoBs) with innovative analytics and ML projects. To generate high-quality and performant ML models at scale, they need to do the following: Provide an easy way to access relevant data to their analytics and ML CoE.

Government 82

Government Banking Analytics Accountability 82

AWS Machine Learning

JULY 29, 2022

This is the second part of a series that showcases the machine learning (ML) lifecycle with a data mesh design pattern for a large enterprise with multiple lines of business (LOBs) and a Center of Excellence (CoE) for analytics and ML. In this post, we address the analytics and ML platform team as a consumer in the data mesh.

Scripts 75

Scripts Analytics Accountability Engineering 75

Pointillist

JULY 25, 2018

Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics. By Swati Sahai.

Analytics 93

Analytics Government APIs Metrics 93

Hodusoft

NOVEMBER 27, 2020

To ensure the long-term success of a contact center, the management must be aware of what’s going on in the contact center. Real-time monitoring for contact centers usually refers to the tools and software that enables managers to oversee and track calls between agents and customers.

Contact Center 52

Contact Center Analytics Contact center software APIs 52

NobelBiz

APRIL 2, 2024

They serve as centralized hubs for managing multichannel interactions, voice calls, emails, chats, social media, and more. Feature Set Offer a comprehensive suite of advanced features, including omnichannel routing, advanced IVR systems, workforce management tools, CRM integration, reporting, and analytics capabilities.

contact center solutions 106

contact center solutions Enterprise Contact Center Interactive Voice Response 106

AWS Machine Learning

AUGUST 4, 2023

In Part 1 , we show how the Salesforce Data Cloud and Einstein Studio integration with SageMaker allows businesses to access their Salesforce data securely using SageMaker and use its tools to build, train, and deploy models to endpoints hosted on SageMaker. frameworks to restrict client access to your APIs.

APIs 82

APIs Scripts Management Accountability 82

AWS Machine Learning

MARCH 10, 2023

You can also use Amazon SageMaker to train a proprietary fraud detection model. For more information, refer to Train fraudulent payment detection with Amazon SageMaker. The same architecture applies if you use Amazon Managed Streaming for Apache Kafka (Amazon MSK) as a data streaming service.

APIs 118

APIs Banking Accountability Analytics 118

AWS Machine Learning

FEBRUARY 29, 2024

It allows you to seamlessly customize your RAG prompts and retrieval strategies—we provide the source attribution, and we handle memory management automatically. To enable effective retrieval from private data, a common practice is to first split these documents into manageable chunks.

APIs 118

APIs Healthcare Scripts Enterprise 118

AWS Machine Learning

JULY 29, 2022

Amazon SageMaker Studio is a web-based integrated development environment (IDE) for machine learning (ML) that lets you build, train, debug, deploy, and monitor your ML models. Organizations manage their users in AWS SSO instead of the SageMaker domain. You can’t create user profiles via the AWS Management Console.

Management 77

Management APIs Accountability Construction 77

CSM Magazine

NOVEMBER 28, 2022

A learning management system can pave the way for a variety of beneficial business results. The full integration of learning management systems into your technology stack is necessary for it to be completely effective. It empowers you to merge valuable information from other software with that from your training tool and vice versa.

APIs 52

APIs CRM Analytics Accountability 52

NobelBiz

MAY 25, 2023

Are you looking to optimize your call center’s efficiency and streamline your business’s data management process? Managing customer data is nothing new. These tools usually include a customer database and automation, as well as management resources for multichannel campaigns, real-time customer interactions, and more.

call center software 98

call center software Call Center APIs Contact Center 98

AWS Machine Learning

JUNE 15, 2023

We demonstrate how to use the AWS Management Console and Amazon Translate public API to deliver automatic machine batch translation, and analyze the translations between two language pairs: English and Chinese, and English and Spanish. In this post, we present a solution that D2L.ai

APIs 78

APIs Benchmark Best practices Engineering 78

AWS Machine Learning

MAY 30, 2024

Vitech helps group insurance, pension fund administration, and investment clients expand their offerings and capabilities, streamline their operations, and gain analytical insights. Vitech needed a fully managed and secure experience to host LLMs and eliminate the undifferentiated heavy lifting associated with hosting 3P models.

Chatbots 107

Chatbots Engineering APIs Technology 107

AWS Machine Learning

MAY 5, 2023

It consists of pre-trained models that can be applied to analyze images and videos at scale. By uploading a small set of training images, Amazon Rekognition automatically loads and inspects the training data, selects the right ML algorithms, trains a model, and provides model performance metrics.

Engineering 101

Engineering APIs Scripts Enterprise 101

AWS Machine Learning

AUGUST 1, 2022

AWS introduced Amazon SageMaker Feature Store during AWS re:Invent 2020, which is a purpose-built, fully managed, centralized store for features and associated metadata. Features are signals extracted from data to train ML models. Use the offline store data stored in Amazon S3 for training one or more models.

APIs 88

APIs Engineering Entertainment Healthcare 88

AWS Machine Learning

OCTOBER 31, 2023

This post was co-written with Anthony Medeiros, Manager of Solutions Engineering and Architecture for North America Artificial Intelligence, and Blake Santschi, Business Intelligence Manager, from Schneider Electric. Schneider Electric is a leader in digital transformation of energy management and industrial automation.

Healthcare 105

Healthcare APIs Engineering Accountability 105

AWS Machine Learning

AUGUST 26, 2022

Amazon Textract is an ML service that automatically extracts text, handwriting, and data from scanned documents using pre-trained ML models. In the final phase of the process, the extracted and validated data is sent to downstream systems for further storage, processing, or data analytics. Train a custom classifier using the CSV file.

APIs 90

APIs Banking Accountability industry standards 90

AWS Machine Learning

OCTOBER 11, 2022

Supervised ML is a process that uses labeled datasets and outputs to train learning algorithms on how to classify data or predict an outcome. It provides APIs powered by ML to extract key phrases, entities, sentiment analysis, and more. The following diagram illustrates the architecture of the training stack.

APIs 77

APIs Enterprise Engineering Accountability 77

CSM Magazine

MAY 14, 2024

By offering flexible integration options and enabling customers to leverage third-party solutions through APIs and SDKs, Avaya delivers superior outcomes while providing customers the freedom to innovate and customise their experience, building on top of what already works for them.

Healthcare 52

Healthcare Enterprise Analytics APIs 52

AWS Machine Learning

MARCH 1, 2024

Machine learning (ML) technologies continually improve and power the contact center customer experience by providing solutions for capabilities like self-service bots, live call analytics, and post-call analytics. Next, you set up OAuth2 credentials in Genesys Cloud for authorizing the API call to get the final transcript.

Chatbots 98

Chatbots APIs Self service Contact Center 98

OrecX

DECEMBER 9, 2022

Does the system offer speech analytics and transcription, and/or does it provide an easy pathway to procuring those added solutions? Not all recording solutions offer the capabilities and interfaces to enable a smooth migration to analytics and customer experience management solutions. After all, it's your data.

Analytics 71

Analytics APIs CRM Service level 71

AWS Machine Learning

MARCH 23, 2023

Homomorphic encryption is a new approach to encryption that allows computations and analytical functions to be run on encrypted data, without first having to decrypt it, in order to preserve privacy in cases where you have a policy that states data should never be decrypted. The following figure shows both versions of these patterns.

Scripts 100

Scripts APIs Government Analytics 100

CSM Magazine

APRIL 26, 2024

In today’s era, Learning Management Systems (LMS) have become tools for organizations to provide effective training and education. By integrating AI-driven analytics, organizations can gain deeper insights faster, reducing the manual effort required in data sifting and interpretation, thereby accelerating the reporting cycle.

APIs 52

APIs Analytics Metrics Education 52

AWS Machine Learning

DECEMBER 1, 2022

To meet the excess demand, farmers need to maximize crop yield and effectively manage operations at scale, using precision farming technology to stay ahead. These platforms help farmers make sense of their data by integrating information from multiple sources for use in visualization and analytics applications.

APIs 78

APIs Analytics Engineering Technology 78

AWS Machine Learning

NOVEMBER 17, 2022

This would ensure Yara would train, deploy, and maintain models reliably and efficiently. We provide an overview of the setup, showcasing the process of building, training, deploying, and monitoring ML models for plants around the globe. Yara has built APIs using Amazon API Gateway to expose the sensor data to applications such as ELC.

APIs 95

APIs Accountability Metrics Engineering 95

JustCall

JANUARY 23, 2024

A WhatsApp Shared Inbox is a virtual space that your team can collectively manage. The WhatsApp Shared Inbox is not a single entity but an expansion of WhatsApp Business API’s capabilities. Many software providers have used the API to make their own version of the Shared Inbox. What is a WhatsApp Shared Inbox?

APIs 52

APIs Upselling Accountability Analytics 52

AWS Machine Learning

NOVEMBER 3, 2022

Intelligent document processing with AWS AI and Analytics services in the insurance industry. In Part 2 , we expand the document extraction stage and continue to document enrichment, review and verification, and extend the solution to provide analytics and visualizations for a claims fraud use case. Solution overview.

APIs 87

APIs Construction Analytics Technology 87

NobelBiz

APRIL 9, 2024

HIPAA Training: Call centers often handle sensitive health information when interacting with consumers, particularly in healthcare-related industries. Legal call centers should ensure that all agents receive comprehensive HIPAA training and certification. How NobelBiz Omni+ can take your Contact Center to the Next Level?

Call Center 105

Call Center Telemarketing Healthcare Government 105

AWS Machine Learning

AUGUST 17, 2022

Streaming APIs : The streaming APIs ( PutEvents , PutUsers , and PutItems ) are designed to incrementally update each respective dataset in real-time. For example, after you have trained your model and launched your campaign, your users continue to generate interactions data. CreateDatasetImportJob. DescribeDatasetImportJob.

Personalization 81

Personalization APIs Enterprise Engineering 81

OrecX

JUNE 18, 2020

Oreka AC ( Audio Capture ) provides stereo/dual channel audio recording which meets the broadest set of use cases to achieve better analytics results. Provide richer data to your AI engine to improve training, sales conversion and enable actionable alerts. OrekaAC supports upper-end audio sample rate formats, including G.711,

APIs 96

APIs Engineering Analytics Call Center 96

Cisco - Contact Center

DECEMBER 17, 2020

End-to-End Customer Experience Management. With the new Webex Contact Center, we’ve integrated Webex Experience Management post-call surveys which can be sent to customers via text, email, or IVR so you can get immediate feedback about their experience. Intuitive Agent Experiences and Super-Agent Intelligence.

Customer Experience 132

Customer Experience Contact Center APIs Analytics 132

AWS Machine Learning

OCTOBER 4, 2022

You can effectively use Snowflake Marketplace to monetize your predictive analytics from datasets produced in Amazon Forecast. Forecast provides several state-of-the-art time series algorithms and manages the allocation of enough distributed computing capacity to meet the needs of nearly any workload.

APIs 79

APIs Analytics Transportation Metrics 79

AWS Machine Learning

JUNE 6, 2024

RAG is the process of optimizing the output of a large language model (LLM) so it references an authoritative knowledge base outside of its training data sources before generating a response. AWS Marketplace enables you to find third-party software, data, and services that run on AWS and manage them from a centralized location.

Benchmark 94

Benchmark Enterprise Construction APIs 94

Pointillist

JULY 25, 2018

By Swati Sahai Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. Steps to Implement Customer Journey Analytics 1.

Analytics 43

Analytics Metrics Government Journey mapping 43