CSM Magazine
OCTOBER 27, 2023
” — Marlene Blaszczyk.Todays’ world of finance and accountancy is changing more quickly than ever before. As firms compete to put the customer first, there have been all sorts of different tools created to help improve customer service , drive optimization for accounting processes and maximize overall customer value.
Pointillist
SEPTEMBER 10, 2020
Customer journey orchestration enables enterprises to engage prospects and customers at optimal points along their journeys, in real time and through the most effective channels. Journey orchestration goes beyond traditional personalization techniques. What is Customer Journey Orchestration?
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AWS Machine Learning
JANUARY 6, 2023
TR’s customers span across the financial, risk, legal, tax, accounting, and media markets. The key requirement for TR’s new machine learning (ML)-based personalization engine was centered around an accurate recommendation system that takes into account recent customer trends. Solution architecture.
Jon Arnold
MARCH 28, 2022
Last week’s Enterprise Connect 2022 was as much a vibe as it was a conference about the state of communications technologies for enterprises and contact centers. There was plenty of the latter - as always - but the real story was about Enterprise Connect finally returning to being fully in-person. Theme #1 - Happy!
AWS Machine Learning
NOVEMBER 7, 2023
Furthermore, the cost to train new LLMs can prove prohibitive for many enterprise settings. These demos can be seamlessly deployed in your AWS account, offering foundational insights and guidance on utilizing AWS services to create a state-of-the-art LLM generative AI question and answer bot and content generation. Python 3.6
AWS Machine Learning
SEPTEMBER 21, 2022
Scaling ML effectively for the long term requires the professionalization of the industry and the democratization of ML literacy across the enterprise. Until recently, organizations hosting private AWS DeepRacer events had to create and assign AWS accounts to every event participant. The solution assumes access to an AWS account.
ShepHyken
AUGUST 31, 2023
This week, we feature an article by Sage , an international company that helps organizations of all sizes with accounting, payroll, and payment solutions. Enterprise resource management (ERP) systems centralize, automate, and manage core business data and processes, from inventory management to real-time sales information.
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