Accountability Blog Consulting Magazine 
TechSee
JUNE 16, 2022
At Miele, Eric is also accountable for the management of escalation departments, offline processes, e-care solutions, national call center consolidation, multi-product services, upselling / cross selling and re-defining the consumer experience. As an author, consultant, and trainer, he helps organizations develop customer-focused cultures.
Beyond Philosophy
MAY 25, 2018
Recently, Lorraine and I re-evaluated some of our long-term subscriptions – like cable TV, magazines and travel insurance. Why wasn’t I offered this deal last year, or why wasn’t it automatically applied to my account? Same thing with my renewal for The Economist magazine. Loyalty and trust are more than just a transaction.
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TechSee
AUGUST 14, 2023
Adrian Swinscoe, Customer experience advisor, author, speaker Adrian is a huge fan of organizations that do great things for their customers and has been helping many achieve their own level of greatness for over 25 years via consulting, writing, speaking workshops, and advisory work. Follow on LinkedIn John R.
Beyond Philosophy
JUNE 2, 2022
Bob has recently joined a company, managing the relationship of a large customer account with a long history with Bob’s company. One way we do it is to give customers magazines and ask them to pick out an image that portrays how they feel about the organization. Then, when they do, we ask why they picked it.
CSM Magazine
MARCH 31, 2023
In this blog post, we’ll explore several funeral home lead-generation methods that can help attract more clients and grow your business. Aside from a website, funeral homes should also have active social media accounts, including Facebook and Instagram.
Amity
APRIL 25, 2016
Customer Success Expert - Glide Consulting. The Glide Consulting Blog. Every Thursday he publishes a new blog post about his wins, fails and lessons learned along the way. Every Thursday he publishes a new blog post about his wins, fails and lessons learned along the way. The Groove Blog. The Gainsight Blog.
Mindtouch
OCTOBER 14, 2016
We evaluated thousands of members within this community and created a measurement that took into account a wide range of metrics including internet presence, influence, and community engagement and participation. Bissette, Architect, Chief Learning Officer Magazine, @TLBissette. Kat Nagel, Owner, MasterWork Consulting, @katnagel.
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