AWS Machine Learning

SEPTEMBER 9, 2022

The platform has shown a 3% boost to customer engagement metrics tracked (liking a show, following a creator, enabling upcoming show notifications) since its launch in May 2022. It stores history of ML features in the offline store (Amazon S3) and also provides APIs to an online store to allow low-latency reads of most recent features.

Personalization 72

Personalization APIs Engineering Metrics 72

AWS Machine Learning

MARCH 14, 2024

Generative AI with AWS The emergence of FMs is creating both opportunities and challenges for organizations looking to use these technologies. More and more customers are building their own FMs using SageMaker, including Stability AI, AI21 Labs, Hugging Face, Perplexity AI, Hippocratic AI, LG AI Research, and Technology Innovation Institute.

Best practices 104

Best practices Engineering Chatbots Enterprise 104

AWS Machine Learning

SEPTEMBER 9, 2022

The personalized show recommendation list service has shown a 3% boost to customer engagement metrics tracked (such as liking a show, following a creator, or enabling upcoming show notifications) since its launch in May 2022. Lambda enabled the team to create lightweight functions to run API calls and perform data transformations.

Analytics 69

Analytics Engineering APIs Metrics 69

CustomerSuccessBox

FEBRUARY 28, 2022

Best practices: Consumption vs subscription. Best Practices: It has its NRR retained at $2B ARR. Best Practices: 1000 customers of all pay $100k +. Best Practices: Freemium is a direct conversion and lead generation strategy. Bonus Read: 2022 will all be about these Customer Success KPIs.

SaaS 52

SaaS Best practices Enterprise Customer retention 52

AWS Machine Learning

SEPTEMBER 14, 2023

Integrating security in our workflow Following the best practices of the Security Pillar of the Well-Architected Framework , Amazon Cognito is used for authentication. Amazon API Gateway hosts a REST API with various endpoints to handle user requests that are authenticated using Amazon Cognito. 2xlarge 676.8

APIs 93

APIs Healthcare Scripts Engineering 93

Callminer

JULY 15, 2019

Join leading smart home service provider Vivint’s Ben Austin and Jacob Miller for an enlightening session on how they have designed and utilized automated speech analytics to extract KPI targeted scores and route those critical insights through an API to their own customized dashboard to track and coach on agent scoring/behaviors.

Telecommunications 28

Telecommunications Contact Center Analytics Employee engagement 28

AWS Machine Learning

NOVEMBER 18, 2022

The practices of responsible AI can help reduce biased outcomes from models and improve their fairness, explainability, robustness, privacy, and transparency. Walk away from this chalk talk with best practices and hands-on support to guide you in applying responsible AI in your project. Reserve your seat now! Builders’ sessions.

Contact Center 77

Contact Center Engineering Analytics APIs 77

AWS Machine Learning

MARCH 28, 2024

medium instance to demonstrate deploying LLMs via SageMaker JumpStart, which can be accessed through a SageMaker-generated API endpoint. Instead, adhere to the security best practices in AWS Identity and Access Management (IAM), and create an administrative user and group. We use an ml.t3.medium

Telecommunications 111

Telecommunications Healthcare Transportation Accountability 111

JivoChat

JUNE 8, 2022

The Complete 2022 Web Development Bootcamp. If you want to have more experience in the web development sector to apply for junior developer jobs, in the Complete 2022 Web Development Bootcamp, you will build 16 projects for your portfolio. Blockchain technology. The Complete JavaScript Course 2022. Workload: 65 hours.

APIs 75

APIs SaaS Engineering Best practices 75

AWS Machine Learning

NOVEMBER 30, 2022

Artificial intelligence (AI) and machine learning (ML) are some of the most transformative technologies we will encounter in our generation—to tackle business and societal problems, improve customer experiences, and spur innovation. Our customers want to know that the technology they are using was developed in a responsible way.

Government 72

Government Best practices APIs Technology 72

TechSee

JUNE 9, 2022

TechSee, a next-generation visual customer assistance solution, and KDDI Evolva will start providing a new contact center “Video Support Service” utilizing video from May 2022. May 23, 2022. Following is the original, translated Press Release. *. Terilogy, Inc. KDDI Evolva Corporation. According to Terilogy research.

Telecommunications 109

Telecommunications Construction Contact Center Technical Support 109

AWS Machine Learning

JUNE 6, 2023

This table name can be found by referencing the table_name field after instantiating the athena_query from the FeatureGroup API: SELECT * FROM "sagemaker_featurestore"."off_sdk_fg_lead_1682348629" In our code sample, we set the retrieval time window for 1 full day from 2022-07-01 00:00:00 until 2022-07-02 00:00:00.

APIs 78

APIs Metrics Telecommunications Marketing 78

Netomi

JANUARY 5, 2023

According to Forrester’s US 2022 Customer Experience Index rankings, CX quality fell for almost a whopping 20% of brands in 2022. In 2022, only 3% of US companies were putting customers at the center of their leadership, strategy, and operations—a decrease of 7 percentage points from the prior year.

Chatbots 52

Chatbots Scripts Airlines Customer Support 52

JustCall

MARCH 9, 2023

Conversation intelligence is an AI-powered technology used by customer-facing groups to gain valuable insights into every customer interaction. billion , from 2022 to 2028, with a CAGR of 21.8%. Using advanced technology solutions can make all the difference here. Do you lead a sales team that’s highly competitive?

Coaching 52

Coaching Sales Chatbots Analytics 52

JivoChat

APRIL 23, 2023

In 2022 at least 88% of users had one conversation with chatbots. Chatbots use different types of technology to provide the best service and give the most accurate answers, such as artificial intelligence, natural language processing (NLP), and machine learning. And the numbers are expected to keep growing.

Chatbots 75

Chatbots B2C Self service Banking 75

AWS Machine Learning

AUGUST 31, 2023

As Artificial Intelligence (AI) and Machine Learning (ML) technologies have become mainstream, many enterprises have been successful in building critical business applications powered by ML models at scale in production. The framework that gives systematic visibility into ML model development, validation, and usage is called ML governance.

Government 90

Government Accountability Enterprise Engineering 90

AWS Machine Learning

APRIL 12, 2023

For a single model registration we can use the ModelStep API to create a SageMaker model in registry. The SageMaker Python APIs also allowed us to send custom metadata that we wanted to pass to select the best models. This allows us to compare training metrics like accuracy and precision across multiple runs as shown below.

Scripts 80

Scripts APIs Metrics Best practices 80

AWS Machine Learning

AUGUST 31, 2023

As Artificial Intelligence (AI) and Machine Learning (ML) technologies have become mainstream, many enterprises have been successful in building critical business applications powered by ML models at scale in production. The framework that gives systematic visibility into ML model development, validation, and usage is called ML governance.

Government 52

Government Accountability Enterprise Engineering 52

AWS Machine Learning

NOVEMBER 28, 2022

Even highly experienced developers find it difficult to keep up with multiple programming languages, frameworks, and software libraries, while ensuring they follow correct programming syntax and coding best practices. References. Zhou et al., “A 820-838, May 2021, doi: 10.1109/JPROC.2021.3054390. 2021.3054390. About the Author.

Healthcare 83

Healthcare Analytics Banking Enterprise 83

AWS Machine Learning

JANUARY 13, 2023

Standardize building and reuse of AI solutions across business functions and AI practitioners’ personas, while ensuring adherence to enterprise best practices: Automate and standardize the repetitive undifferentiated engineering effort. Amazon Simple Storage Service (Amazon S3) object storage acts as a content data lake.

Government 75

Government Engineering Enterprise APIs 75

AWS Machine Learning

MARCH 9, 2023

With the pace of technological innovation and proliferation of novel use cases for generative AI, upcoming AI-native SaaS providers and startups in the B2C segment need to prepare for scale from day one, and aim to shorten their time-to-market by reducing operational overhead as much as possible.

SaaS 81

SaaS Personalization APIs Best practices 81