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Knowledge Bases for Amazon Bedrock now supports custom prompts for the RetrieveAndGenerate API and configuration of the maximum number of retrieved results

AWS Machine Learning

In this post, we discuss two new features of Knowledge Bases for Amazon Bedrock specific to the RetrieveAndGenerate API: configuring the maximum number of results and creating custom prompts with a knowledge base prompt template. The generated response is “Amazon’s annual revenue increase from $245B in 2019 to $434B in 2022.”

APIs 112
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Five Customer Service Outsourcing Trends to Expect in 2022

Outsource Consultants

Strategic partners are superior because they can deliver sophisticated customer service quickly, but also develop strategies and best practices to evolve with your brand. By combining best-in-class tools, APIs, and workflows, all to empower highly skilled agents, strategic partners can elevate customer satisfaction over the long term.

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Introducing an image-to-speech Generative AI application using Amazon SageMaker and Hugging Face

AWS Machine Learning

At the 2022 AWS re:Invent conference in Las Vegas, we demonstrated “Describe for Me” at the AWS Builders’ Fair, a website which helps the visually impaired understand images through image caption, facial recognition, and text-to-speech, a technology we refer to as “Image to Speech.” Accessibility has come a long way, but what about images?

APIs 88
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Optimize pet profiles for Purina’s Petfinder application using Amazon Rekognition Custom Labels and AWS Step Functions

AWS Machine Learning

The solution uses the following services: Amazon API Gateway is a fully managed service that makes it easy for developers to publish, maintain, monitor, and secure APIs at any scale. Purina’s solution is deployed as an API Gateway HTTP endpoint, which routes the requests to obtain pet attributes.

APIs 92
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Americas FSI Digital Commentary: 3 Ways to Accelerate Digital Strategy in 2023

Cisco - Contact Center

Cloverhound is skilled in delivering solutions with the best of innovation and simplicity.

Banking 145
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Innovate or Stagnate: Top 4 Customer Service Trends for 2024

Comm100

Emotional intelligence “In a 2022 study of more than 9,000 U.S. On top of this, Comm100 Omnichannel offers out-of-the-box integrations to your core systems, combined with a highly flexible API. Read this blog to discover more proactive chat ideas and best practices. This reduces escalation and increases support capacity.

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Improve your Stable Diffusion prompts with Retrieval Augmented Generation

AWS Machine Learning

In November 2022, we announced that AWS customers can generate images from text with Stable Diffusion models in Amazon SageMaker JumpStart , a machine learning (ML) hub offering models, algorithms, and solutions. These models are easily accessible through straightforward API calls, allowing you to harness their power effortlessly.