10 bank fraud lessons of 2012
DECEMBER 25, 2012
Throughout 2012, we’ve covered many issues around the threats and authentication solutions that directly affect call center environments. As we gear up for a new year, I wanted to take a look back at some of the lessons of 2012, and what we learned that can help us better protect our customers and business information moving ahead. As much as we’d like to think that remote banking is safe, the reality is threats across all customer channels still exist.