Beyond Philosophy
OCTOBER 12, 2023
We’ve been doing it since 2005, so we know how to do it and how long it takes, which is about three months. We know our obligations over the next week or how much money we have in our current bank account. Here’s another example. Upon hearing that, at least half of the clients will ask us if we can do it quicker.
AWS Machine Learning
MARCH 30, 2023
For any parameter values that are greater than 2 hours, Amazon Personalize automatically refreshes the trending item recommendations every 2 hours to account for new interactions and new items. Clean up Make sure you clean up any unused resources you created in your account while following the steps outlined in this post.
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AWS Machine Learning
NOVEMBER 10, 2022
billion in rewards since 2005. Prodege worked with the AWS account team to first identify the business use case of being able to efficiently process receipts in an automated way so that their business was only issuing rebates to valid receipts. Nick Ramos is a Senior Account Manager with AWS.
Customer Service Life
DECEMBER 18, 2018
Here’s how it would work: Meeting 1:1 with each customer service agent or leader for 30 or 60 minutes 2xs a month for 3 or 6 months via phone (Skype, GoogleHangouts, FaceTime are also options). . Ongoing self-care & work-care discovery exercises that help set intentions and hold the individual accountable.
SharpenCX
JUNE 16, 2020
Last fall, Global Workplace Analytics told us that the number of people who work from home has increased by 140% since 2005. Where workforce management is a bit more technical in how you strategize for optimization, workforce engagement management accounts for the human needs of your employees. Remote work isn’t just a trend any more.
Comm100
MARCH 2, 2022
In Acquia’s Customer Experience Trends Report surveying over 6,000 consumers worldwide, only 10% strongly agreed that ‘most brands meet their expectations for what they consider a good experience.’ In the same report surveying 600 marketers of director-level and above, 82% believe they are meeting CX expectations.
Callminer
AUGUST 1, 2017
Meet Our Panel of Contact Center Experts: . Daily meetings with agents : Daily meetings with each team member are useful not only to know what is expected of the team for the day, but they also make everyone feel that they are part of a strong group and help team members feel motivated before they start their daily duties.
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